Leadership lens

Taylor Robinson

Leadership Lens is a podcast for founders, executives, and people leaders who want to build stronger teams and make better leadership decisions. Hosted by the founder of SearchWorks LLC, the show explores leadership through the real-world lens of hiring, talent development, culture, and decision-making at the highest levels of an organization.

Episodes

  1. Apr 14

    Great leaders don’t push control… they push clarity

    What separates great companies from the rest isn’t just technology… it’s clarity. In this episode of Leadership Lens, Taylor Robinson sits down with Ken Widner, EVP & CIO at Do It Best, to break down how top leaders align mission, technology, and people to drive real results. From leading large-scale acquisitions to navigating the hype around AI, Ken shares a pragmatic approach to leadership, decision-making, and organizational change. If you’re a founder, operator, or leader trying to scale without losing clarity, this conversation is packed with insights you can actually apply. ⏱️ Chapters: 00:00 Introduction to Ken Widner01:52 Why purpose matters more than execution03:09 What happens when success isn’t clearly defined05:31 Communicating vision during acquisitions09:40 “Coffee with Ken” and leadership accessibility10:13 Why leadership is about people, not just tech11:32 Ken’s unconventional path into IT14:03 From music store to psychology mindset15:39 Treating IT like a “dysfunctional family”16:27 Why technical skills aren’t his superpower17:57 Making IT approachable across the business20:40 How leaders evaluate new technology21:56 “I’m not the department of no”24:01 Why companies can’t handle too much change26:01 The reality of AI and where money is actually made27:31 FOMO and bad tech decisions30:10 The real challenge: user adoption31:38 Why adoption matters more than implementation32:01 Defining success before choosing tools33:54 Change management and driving adoption35:03 Why timing matters more than the tech itself36:31 Final thoughts on leadership and vision

    38 min
  2. Apr 14

    Great leaders don’t push control… they push clarity

    What separates great companies from the rest isn’t just technology… it’s clarity. In this episode of Leadership Lens, Taylor Robinson sits down with Ken Widner, EVP & CIO at Do It Best, to break down how top leaders align mission, technology, and people to drive real results. From leading large-scale acquisitions to navigating the hype around AI, Ken shares a pragmatic approach to leadership, decision-making, and organizational change. If you’re a founder, operator, or leader trying to scale without losing clarity, this conversation is packed with insights you can actually apply. ⏱️ Chapters: 00:00 Introduction to Ken Widner01:52 Why purpose matters more than execution03:09 What happens when success isn’t clearly defined05:31 Communicating vision during acquisitions09:40 “Coffee with Ken” and leadership accessibility10:13 Why leadership is about people, not just tech11:32 Ken’s unconventional path into IT14:03 From music store to psychology mindset15:39 Treating IT like a “dysfunctional family”16:27 Why technical skills aren’t his superpower17:57 Making IT approachable across the business20:40 How leaders evaluate new technology21:56 “I’m not the department of no”24:01 Why companies can’t handle too much change26:01 The reality of AI and where money is actually made27:31 FOMO and bad tech decisions30:10 The real challenge: user adoption31:38 Why adoption matters more than implementation32:01 Defining success before choosing tools33:54 Change management and driving adoption35:03 Why timing matters more than the tech itself36:31 Final thoughts on leadership and vision Key Takeaways: Clarity beats complexity every timeTechnology is only valuable if people actually use itMost companies adopt tools too fast and without purposeLeadership is about alignment, not controlSubscribe for more conversations on leadership, business, and growth.

    38 min
  3. Mar 6

    A marketing exec becoming CEO? Twice. Here’s how.

    🎙 From CMO to CEO (Twice) | Franchise Growth, Brand Strategy & The Future of IRL Experiences In this episode of Leadership Lens with Taylor Robinson, we sit down with Leigh Feldman, CEO of Youth Franchise Brands, to talk about scaling franchise systems, moving from marketing leadership into the CEO seat (twice), and why engagement — not just experience — is the future of business. Lee shares insights on: How CMOs can position themselves for CEO rolesWhat makes a successful franchise ownerWhy self-awareness beats experienceThe future of in-person events post-COVIDThe loneliness epidemic & experience-driven brandsAnd even… speed wrestling as dating 😅If you're an entrepreneur, executive, recruiter, or future franchise owner — this episode is packed with practical insight. ⏱ Chapters 00:00 – Welcome & Introduction to Lee Feldman01:42 – Lee’s Career Journey: From Music to CEO03:35 – How a Marketing Executive Becomes CEO (Twice)06:44 – Youth Franchise Brands Explained08:34 – 3 MasterChef Junior Winners?!09:59 – Acquiring & Scaling Established Brands11:29 – Franchise Model & Expansion Strategy12:29 – How Franchising Has Changed14:32 – What Makes a Great Franchisee17:53 – Hiring Beyond the Resume19:58 – Building Replaceable, Scalable Systems21:27 – Post-COVID Events & Experience Trends23:20 – The Loneliness Epidemic & IRL Engagement24:19 – Speed Wrestling Instead of Speed Dating?!26:08 – The Business Model of Dating Events27:40 – AI, Recruiting & Getting Found on LinkedIn30:34 – Entrepreneurship vs Employment30:49 – Final Thoughts

    30 min
  4. Feb 10

    Driving Growth in Private Equity–Backed Companies - Leadership Lens

    In this episode of Leadership Lens, Taylor Robinson sits down with Paul Cronin — CPA, Kellogg MBA, and private equity-backed CFO — to unpack what it really takes to scale a business the right way. From Big 4 audit to entrepreneurship during the Great Recession… to leading finance in PE-backed companies, Paul shares hard-earned lessons on: • Why ERP implementations fail• How private equity actually scales companies• The accounting talent shortage no one’s talking about• What aspiring CFOs should focus on• Why culture beats credentials in hiring• The difference between founder instinct and data-driven growth If you're a CFO, finance leader, founder, or private equity operator — this conversation is packed with practical insights you can use immediately. 00:00 – Introduction & Paul’s Background02:10 – Why Paul Chose Accounting (and Why It Still Matters)03:45 – The Accounting Talent Shortage Explained05:30 – Advice for Aspiring CFOs07:00 – ERP Implementation Lessons (What NOT to Do)09:00 – “Don’t Believe Everything Your ERP Vendor Says”12:15 – Using Consultants vs Internal Teams for ERP14:30 – Hiring Finance Leaders: Culture vs Technical Skills16:00 – Case Studies in Interviews: Helpful or Harmful?18:45 – The Paper & Pencil CPA Exam Story20:00 – From Family Business to Entrepreneurship23:00 – Why Paul Went Back for His MBA at Kellogg25:30 – Private Equity vs Founder-Led Businesses27:00 – Scaling with Data vs Shooting from the Hip29:30 – Final Takeaways

    30 min
  5. How AI Is Reshaping, Leadership, Hiring And marketing

    Jan 31

    How AI Is Reshaping, Leadership, Hiring And marketing

    How to Use AI to Work Smarter, Build Culture, and Lead Better | Leadership Lens Podcast In this episode of The Leadership Lens, Taylor Robinson sits down with Mark Reifenrath, Chairman of the Board and former CEO & Co-Founder of Spinutech, for a deep dive into leadership, company culture, and the real-world use of AI in business. Mark shares his journey from starting a digital agency during the dot-com bubble to leading a 100+ person organization, along with practical insights on building authentic culture, hiring with AI, creating efficiency, and why leaders should be running toward artificial intelligence—not away from it. This conversation is packed with tactical examples, mindset shifts, and forward-looking ideas for business owners, executives, and anyone trying to stay ahead in a rapidly changing world. 00:00 – How leaders should be thinking about AI daily 01:03 – Mark Reifenrath’s origin story & founding Spinutech 02:57 – Building company culture organically vs intentionally 06:01 – Using core values as a decision-making framework 06:52 – AI’s impact on marketing, strategy, and efficiency 07:28 – Why leaders should run toward AI, not fear it 10:08 – Market shifts, efficiency pressure, and AI’s role 11:25 – What it means to be “AI-native” at work 12:10 – Finding small AI time-savers that compound 14:28 – Using AI agents in leadership meetings (EOS/L10) 15:56 – What AI agents are and how businesses use them 17:03 – Practical AI agent examples (HR, legal, RFPs) 20:24 – Real-world AI learning hacks (AI-generated podcasts) 22:22 – Personalized learning and the future of education 23:16 – How beginners should start using AI today 25:09 – The “AI handicap” analogy (golf + tech adoption) 26:22 – Using AI to create content faster and better 27:53 – AI in recruiting, interviewing, and talent assessment 29:01 – How Mark used AI to replace himself as CEO 31:38 – Risks of AI-written resumes and interviews 32:25 – Hiring debate: AI users vs non-AI users 34:35 – AI’s long-term impact on education and work 36:02 – Final thoughts on leadership, AI, and the future

    38 min

About

Leadership Lens is a podcast for founders, executives, and people leaders who want to build stronger teams and make better leadership decisions. Hosted by the founder of SearchWorks LLC, the show explores leadership through the real-world lens of hiring, talent development, culture, and decision-making at the highest levels of an organization.