What does it really take to become a confident manager? In this episode, Mark Francis sits down with Susannah Brade-Waring, MD & People Development Specialist at Aspirin Business Solutions Ltd, to discuss practical leadership, building confidence, motivating teams, and why great managers are made through curiosity, not perfection. Drawing from her journey of teaching herself finance, HR, and leadership while helping grow a technology company to a successful management buyout, Susannah shares the lessons that shaped her career and inspired her upcoming book, The Confident Manager. The conversation also explores Motivational Maps, leadership styles, giving effective feedback, overcoming imposter syndrome, employee engagement, and creating workplaces where people genuinely thrive. Whether you're a new manager, business owner, team leader, or aspiring leader, this episode is packed with practical leadership advice you can apply immediately. In this episode:• How Susannah Brade-Waring became a self-made leader• The biggest mistakes new managers make• Why confidence is built, not inherited• How to motivate different personalities at work• Using Motivational Maps to improve leadership• Giving feedback without damaging relationships• The difference between leadership and management• Building high-performing, engaged teams• Lessons from running a successful family business• The story behind The Confident Manager book About the Guest: Susannah Brade-Waring is the MD & People Development Specialist at Aspirin Business Solutions Ltd. She helps leaders and managers build confidence, improve communication, develop high-performing teams, and create positive workplace cultures. She is also one of the world's senior practitioners in Motivational Maps and author of The Confident Manager. Connect with Susannah Brade-Waring:LinkedIn: https://www.linkedin.com/in/susannahbradewaring/Website: https://www.aspirinbusiness.com/ Subscribe for more conversations on leadership, management, business growth, career development, emotional intelligence, workplace culture, entrepreneurship, coaching, and personal development. #Leadership #Management #ConfidentManager #SusannahBradeWaring #MarkFrancis #LeadershipDevelopment #PeopleDevelopment #BusinessLeadership #TeamManagement #EmployeeEngagement #MotivationalMaps #LeadershipSkills #ManagerTraining #BusinessGrowth #WorkplaceCulture #PersonalDevelopment I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.– Mark and the Who's Your Captain podcast team Connect with Mark Francis on LinkedIn: https://www.linkedin.com/in/mark-francis-78b3061/Visit The Uspire Partnership website here: https://theuspirepartnership.comPreview Mark's book here: https://www.book2look.com/book/5PLGQaM16K Listen to Who's Your Captain on the following Platforms:Spotify: https://open.spotify.com/show/097OvlL7btd8f7bplgIfv0Apple: https://podcasts.apple.com/us/podcast/whos-your-captain/id1875226706Amazon: https://music.amazon.com/podcasts/c6109160-6448-4d95-9850-07456d5adbca/who's-your-captain #WhosYourCaptain #MarkFrancis #LeadershipPodcast #ExecutiveCoaching #BusinessLeadership #Mentorship #LeadershipDevelopment #PurposeDrivenLeadership #TransformationalLeadership #BusinessGrowth #ExecutiveThinking #Leadership Hosted by Mark Francis, founder of The Uspire Partnership and former senior leader at Burberry and Tesco, this podcast provokes fresh thinking, energises purpose, and transforms how leaders perform. With over 25 years of experience in learning and development, organisational change, and executive coaching, Mark brings deep insight to every conversation. He's worked across retail, FMCG, logistics, and professional services, helping leaders and organisations unlock potential and drive meaningful transformation. Whether you're building a business, leading a team, or navigating your own path, you'll discover practical wisdom and inspiration from those who know what it takes to steer the ship. If you're a business leader, entrepreneur, or professional looking to elevate your leadership, find inspiration from great mentors, or understand what drives transformational performance, this podcast will give you the insights and energy to chart your own course with confidence.