More than the Brand

Matt Ortlieb & Olivia McKerrow

A podcast about what goes on behind the scenes of building brands, businesses, and personal brands. Real conversations around marketing, content, branding, and the decisions that actually shape growth. Sometimes it’s just us, sometimes it’s other founders and creators, but it’s always honest, practical, and rooted in real experience.

  1. Aug 7

    Why Your Business Doesn't "Get" Content Marketing Yet (And What Actually Changes That)

    If you're a local business owner who's been putting off content, this one's for you. We're getting into the real reasons brands stay stuck: no time, no clue where to start, burned before, or just not seeing how it connects to actual revenue. We cover the early signs a business isn't set up for content success, the objections we hear on almost every discovery call, and why some businesses need to be talked out of chasing trends that don't fit them (yes, the paving company that wanted a viral restaurant reel). We also get into why content still gets treated like an expense instead of something that builds your business long term, especially for businesses that have been running for decades without it. Then we flip it: how we actually get clients results early on, how we handle approvals without slowing everything down, and what we tell business owners who come to us too early, before they've even figured out their own voice. If you've ever wondered whether content is worth it for your business, or you're already working with someone and wondering if it's working, this episode lays it all out. A podcast about what really goes on behind the scenes of building brands, businesses, and personal platforms.  We talk marketing, content, branding, community, and the uncomfortable middle between idea and execution. Built for founders, creators, and business owners who want honest conversations, not recycled advice. Hosted by Matt and Olivia. Audio-only for now. New episodes regularly. Listen & subscribe → Apple Podcasts → Spotify Follow along → Instagram: @Mattortlieb_ @oliviamckerrow @ortliebmedia

  2. Jul 22

    How Bilal O'Hair Artistry Built a Client Base That Lasts a Lifetime

    What does it actually take to keep a business running in the same location for 25 years? In this episode, we sit down with Michael Zennedin, co-owner of Bilal O'Hair Artistry, to talk about the realities of building a loyal client base, staying consistent, and treating competitors as community instead of threats. Michael breaks down why he and his brother renovate the salon every 8-10 years to keep it feeling fresh, why "never take your loyal clients for granted" might be the most important rule in any service business, and the honest truth behind those "make 6 figures working 3 days a week" claims floating around social media (spoiler: there's always a tradeoff). We also get into how social media has changed client acquisition, how to navigate content creation when you have a client in front of you, and Michael's new initiative, Between Appointments, a free monthly meetup for stylists and salon owners to learn from each other instead of competing. If you run a service-based business or are building any kind of loyal client base, this one's full of takeaways you can use right away. A podcast about what really goes on behind the scenes of building brands, businesses, and personal platforms.  We talk marketing, content, branding, community, and the uncomfortable middle between idea and execution. Built for founders, creators, and business owners who want honest conversations, not recycled advice. Hosted by Matt and Olivia. Audio-only for now. New episodes regularly. Listen & subscribe → Apple Podcasts → Spotify Follow along → Instagram: @Mattortlieb_ @oliviamckerrow @ortliebmedia

About

A podcast about what goes on behind the scenes of building brands, businesses, and personal brands. Real conversations around marketing, content, branding, and the decisions that actually shape growth. Sometimes it’s just us, sometimes it’s other founders and creators, but it’s always honest, practical, and rooted in real experience.