The Charity Shop Chat

The Charity Retail Consultancy
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  • NON-PROFIT

The Charity Shop Chat is a podcast for anyone who works in, volunteers with or simply loves charity retail. Hosted by Charlotte Greenwood and Mimi Cartwright, the show brings together honest conversations with the people who make the sector what it is - people working everyday support our high streets and create real lasting change in the non-profit sector. Each episode spotlights stories and teaching from behind the counter; the highs, the challenges, the moments that make it all worthwhile, and the realities of working in charity retail today. No jargon or glossing over the tough bits, just genuine conversations and shared learning.

Episodes

  1. Natasha Morosini from St George’s Crypt: How Charity Retail Creates Second Chances

    1D AGO

    Natasha Morosini from St George’s Crypt: How Charity Retail Creates Second Chances

    “We look beyond the DBS." In today’s conversation, we speak to Natasha, Head of Retail at St George’s Crypt, about the transformative power of charity retail beyond the shop floor, particularly the partnership between the Crypt and HMP Newhall. We explore how charity shops can create meaningful opportunities, including projects like upcycling furniture, and why looking beyond past convictions is so important in offering genuine second chances. This episode highlights how initiatives like these not only support individuals to rebuild their lives, but also contribute to sustainability and stronger communities. It’s a conversation about second chances, and how purpose led retail can genuinely change lives.

    29 min
  2. Becky's Bazaar: Why Charity Retail Must Embrace Social Media

    FEB 9

    Becky's Bazaar: Why Charity Retail Must Embrace Social Media

    In this episode, we’re joined by Becky from @beckysbazaar to explore how preloved fashion influencers can drive real impact in charity retail. From fair pricing and storytelling to social media, online selling, and creator collaborations, we unpack what makes charity shops feel welcoming, trustworthy, and relevant. Packed with practical insights, this conversation highlights how social media and creativity can elevate charity retail's takings. The conversation covers the impact of social media on charity shops, the challenges they face, the role of photography in online selling, the resurgence of Pinterest, advice for charities starting online reselling, exploring Whatnot and online auctions, collaborations with creators and charities, the value offered by creators without big budgets, and a charity shop shout out.

    46 min
  • 2 Episodes

About

The Charity Shop Chat is a podcast for anyone who works in, volunteers with or simply loves charity retail. Hosted by Charlotte Greenwood and Mimi Cartwright, the show brings together honest conversations with the people who make the sector what it is - people working everyday support our high streets and create real lasting change in the non-profit sector. Each episode spotlights stories and teaching from behind the counter; the highs, the challenges, the moments that make it all worthwhile, and the realities of working in charity retail today. No jargon or glossing over the tough bits, just genuine conversations and shared learning.

Information

  • Creator
    The Charity Retail Consultancy
  • Years Active
    2K
  • Episodes
    2
  • Rating
    Clean
  • Copyright
    © 2026 The Charity Retail Consultancy
  • Show Website
    The Charity Shop Chat