In this episode of Blue Collar Ballers, Faiez Rana sits down with Jared Chapple, a multi-territory owner of Pink’s Windows in North Atlanta. Jared went from zero franchise experience to buying six territories in one of the most competitive home service markets in the country — launching three in his first year. But this conversation isn’t just about growth. It’s about what actually breaks when you scale fast: hiring bottlenecks, role confusion, and cash burn — all while becoming a first-time dad and learning lessons that never show up in the franchise brochure. Jared shares how his faith shapes the way he leads, why he sees home services as a platform for developing leaders, and how he defines success beyond revenue. We get into: What scaling six territories at once really looks like How clarity, scorecards, and accountability drive leadership The long-term vision guiding his decisions, including fundraising This is a grounded, honest conversation for operators who want to grow without losing their values — and for anyone learning to lead people, not just manage numbers. Timestamps 00:00 – Intro: From zero to six territories in year one02:45 – Jared’s background and early entrepreneurial failures06:30 – The mission behind Pink’s Windows and why people come first11:30 – Why he chose franchising after running multiple businesses15:45 – Launching six territories at once — what went wrong19:50 – Staffing, training, and the real cost of scaling fast24:30 – Hiring for character, coachability, and service mindset29:45 – What Jared looks for in leaders and GMs34:10 – Creating clarity with roles, KPIs, and scorecards38:00 – Why marketing isn’t the bottleneck41:15 – Revenue numbers, backlog, and fulfillment constraints44:30 – Fundraising strategy and ideal investor profile48:00 – What “What would Jesus do?” looks like in leadership51:30 – Where to follow Jared’s journey Meet the Guest: Jared Chapple Visit: Pink’s Windows North Atlanta Meet the Host: Faiez Rana Brought to you by: Offshore Launch We help owner-led home service and blue-collar businesses buy back time by building elite offshore teams that actually perform. If you’re the bottleneck — answering questions, approving everything, and holding too much in your head — you have a leverage problem. Most offshore staffing fails because it stops at “we hired someone.” You’re still training, managing, and cleaning up the mess. We don’t stop there. Offshore Launch places full-time, trained offshore operators (in the Philippines) into back-office and ops roles and installs the systems that make delegation work: clear expectations, measurable outcomes, and accountability from Day 1. Today, our team supports dozens of 6–8 figure trades and home service operators (HVAC, roofing, plumbing, electrical, cleaning, and more). Our clients use offshore talent to: Reduce owner involvement in day-to-day operations Create clarity around roles, priorities, and success metrics Improve execution without adding management overhead Reallocate payroll toward revenue-producing local roles What we do: Build and embed full-time virtual assistants / offshore operators for:• Executive Assistants & Operations Support• Customer Service, Scheduling & Dispatch• Sales, Revenue, and Intake Support• AR, invoicing, and basic finance ops Each placement includes structured onboarding, 30/60/90-day plans, success metrics, and ongoing performance support, plus strong guarantees (90-day recruiting fee refund if you don’t select a candidate; lifetime replacement if a hire doesn’t work out). Who we’re for: Owner-operators and founder-led teams High 6-, 7-, and 8-figure home service businesses Leaders who value clarity, standards, and leverage We’re a people-first company: Launchers are full-time employees with above-market pay, benefits, and real career paths — which is why they stick and perform. If you’re ready to remove yourself as the bottleneck, visit Offshore Launch.
