Advocate Insurance Desk

Advocate Technologies

Welcome to the Advocate Insurance Desk Podcast 🎙️ We break down insurance compliance, risk, and pricing across commercial real estate using real data from Advocate's Market Terminal, not anecdotes. Hear conversations with industry leaders and practical insights on how technology is reshaping lenders, brokers, and carriers. If you work in CRE or insurance, this is for you. Subscribe for full episodes and clips. YouTube: https://www.youtube.com/@AdvocateInsuranceDesk LinkedIn: https://www.linkedin.com/company/advocate-technologies

  1. Sep 23

    Same Building, Double the Price: The Multifamily Property Insurance Gap

    Two multifamily buildings in the same county, matched on size, age, rebuild cost, policy structure and perils, price within 3% of each other at the same carrier. At different carriers, they price about two times apart. The gap is widest inland, not on the coast. St. Louis tops the table at 6.92x, 557 miles from salt water. After 20 years of hurricane modeling, coastal wind is the peril carriers agree on. Hail and severe convective storm are where they don't. In this Data Pulse, Katie walks through trailing twelve months multifamily property data from the Advocate Market Terminal. We cover: How market spread is measured, and why it widens as buildings get more identical Inland territories vs coastal: 4.32x median spread vs 3.34x Observed vs adjusted spread, and why Indianapolis moves the other way Named storm vs severe convective storm as the real driver of carrier disagreement Blanket vs standalone pricing: a structure problem wearing a geography costume Landmark American vs Westchester Surplus: what a tight pricing range actually tells you What the terminal can and can't see, and what a 2x spread really means for your renewal See where your renewal sits against the book: https://advocate.app/?utm_source=spotify&utm_medium=podcast Chapters 0:00 Two identical buildings, double the price 1:09 How we tested market spread 2:29 The spread widens as buildings get more alike 3:35 Where carriers disagree most: inland vs coast 4:28 Observed vs adjusted spread by territory 5:51 Why inland: named storm vs hail and convective storm 7:21 Blanket vs standalone pricing 8:21 Carrier discipline: Landmark American vs Westchester 9:30 Why nobody could see this until now 10:41 Which side of a 2x gap is right? 11:01 Summary Listen on Spotify, Apple Podcasts, or wherever you get your podcasts.

  2. Sep 17

    The Riskiest Property Market in America Is Getting Cheaper

    Every property owner who got a softer renewal quote this year assumes the market forgot about the storms. The data says the storms never reached the people who set the price. In this episode, Katie Dowson and Grace Schmidt take one contradiction apart. Industry figures from Gallagher Re put US severe convective storm losses above 35 billion dollars year to date, across six separate billion dollar outbreaks, and we are only in August. Commercial property rates have been falling that entire time. Both of those things are true, and neither one is a mistake. The Advocate Insurance Desk is a data-driven commercial insurance podcast. We use the Advocate Market Terminal, our insurance intelligence platform, to show exactly what is happening inside specific markets: real carrier behavior, real premiums, real pricing by segment. This episode is a pricing episode, and everything on the terminal side comes from placed business. The loss totals and outbreak counts are industry sourced and, as Grace says on air, still moving. The core idea: rate is priced off reinsurance capital, not off primary capital, and a convective storm year almost never touches reinsurance capital. The losses arrive as tens of thousands of modest claims spread across dozens of carriers and dozens of states, none of them large enough to punch through a single carrier's retention. That loss sits on primary earnings, where it was budgeted for all along. The capital that actually sets price spent the year untouched, and when it came back looking for somewhere to go, it did not avoid the risk everyone has been talking about. It went straight at it. We get into the national rate on line trend and what happens when you overlay every disaster marker on it, the three state test we built to see whether high exposure markets are repricing differently, why Texas is now within ten percent of California after sitting thirty four cents above it, the objection that this is just a newer and safer book rather than a real rate cut, what happened when we froze the building mix and ran it again, how retentions work and why they are a deductible for the whole insurance company, and the two explanations for the Texas move that produce an identical renewal quote today and very different outcomes the next time capital gets tight. Your renewal number came back lower. Knowing which of those two things caused it is the whole question. Learn more about what we are building at https://advocate.app/?utm_source=youtube&utm_medium=podcast Chapters 0:00 Losses at 35 billion, rates falling anyway 0:46 Where that number comes from and why it keeps moving 1:32 Not a record year, but six outbreaks by August 2:11 The trading tab, twelve months and twenty four 2:33 Disaster markers stay dense as the rate falls 3:13 Building the test: Texas against two control states 4:04 What the three markets priced eighteen months ago 4:27 Texas falls almost twice as fast 5:35 The objection: is this rate or is this mix? 6:19 Pre 1980 buildings against post 2001 buildings 7:05 Freezing the mix and running it again 8:23 Same buildings, same risk, lower price 8:38 Retentions, or a deductible for the whole carrier 9:56 Putting a number on a fifty million dollar retention 10:40 Why convective storms rarely reach the reinsurer 11:26 Losses and rates running on two different clocks 11:58 Why Texas specifically fell the fastest 12:24 Capital competing hardest for the risk that just lost money 12:53 Two explanations, one identical renewal quote 13:48 Which story the speed of the decline points to 14:46 Bottom line, and whether the trend holds

  3. Aug 19

    What California's Last Resort Actually Costs: Multifamily Property

    California's insurer of last resort is the most expensive option on the board in multifamily property. The FAIR Plan sits at 62.8 cents rate on line over the trailing twelve months. Lloyd's, writing the same segment on the surplus lines side, sits at 20.8. The story in the trade press this month is that the standard admitted market is returning to California. The terminal data says the return has not happened yet, and that when it arrives it is priced above what is already available in the state today. Katie Dowson and Grace Schmidt go carrier by carrier through California multifamily property: who is writing the volume, why the gap between the residual market and the surplus lines market is not a like-for-like comparison, what the 2024 to 2026 trend actually shows, and why the Farmers filing reported by Insurance Journal on August 3rd looks more like a pilot than a re-entry. Then the question the data raises but does not answer. If private capital never left California, what is actually scarce? Every carrier level figure in this episode comes from the Advocate Market Terminal: average rate on line by carrier, California multifamily property, trailing twelve months. Four carriers sampled, not the full market. Run the same analysis on your own book at https://advocate.app/?utm_source=spotify&utm_medium=podcast. Chapters 00:00 The thesis: the return has not happened yet 00:41 Rate on line, explained 01:00 The national picture: property down, liability up 02:14 California multifamily, carrier by carrier 02:34 The FAIR Plan at 62.8 cents 03:27 Why this is not a like for like comparison 04:43 2024 to 2026: hardening, then a pullback 05:31 A ceiling is not the same thing as relief 06:17 Who is actually carrying the book 07:02 The admitted market is not in the room 07:51 The Farmers filing, and what it really is 09:22 Is the FAIR Plan working as designed? 11:20 What is scarce is not capital 12:47 Takeaways for California brokers

  4. Aug 12

    AI Adoption at a 1,500 Person Agency with Ryan Deeds

    Every agency leader who has watched an AI rollout stall assumes they bought the wrong tool. Ryan Deeds thinks they had the wrong problem. In this episode, Katie and Grace sit down with Ryan Deeds, Head of AI at ALKEME Insurance. Ryan has spent 25 years inside agency data, through retail brokerages, a conglomerate of more than 100 US and European agencies, before taking on AI across a 1,500 person organization. His argument is that technology stopped being the constraint a while ago, and what replaced it is whether the person on the other end feels safe enough to change how they work. The Advocate Insurance Desk is a data-driven commercial insurance podcast. Most episodes we use the Advocate Market Terminal, our insurance intelligence platform, to show exactly what is happening inside specific markets: real carrier behavior, real premiums, real pricing by segment. This episode steps off the pricing side entirely and into the operating side, where the data gets clean enough to trust in the first place. The core idea: if your employees do not feel protected when they try something new, no tool survives contact with them. Ryan builds around that. Audits that open with what people got right. Dashboards that talk back so a producer can dispute a number and a human answers. A one year old product at 40% adoption, which he calls a win, because he is not fighting for the last quarter of the org. And a hard line on where automation stops, drawn not by capability but by whether the buyer understands what they are buying. We get into why he is tired of dashboards and wants prescriptive next steps instead, the activity taxonomy that showed him where the friction actually was, why he wants three sources before he trusts one number, what "human at the edge" means once agents do the assembling, and why he now judges vendors on whether they hand him an API or make him log into their interface. Anybody can build anything now. The interesting question is what people will actually use. Learn more about what we are building at https://advocate.app/?utm_source=spotify&utm_medium=podcast Ryan Deeds is on LinkedIn and is happy to hear from people building in this space - > https://www.linkedin.com/in/ryancdeeds/. Chapters 0:00 The two extremes of every AI conversation in insurance 1:08 Ryan Deeds, 25 years and four different seats 3:42 Resistance to change is really a safety problem 5:30 An Excel macro on Tuesday, in production by Friday 9:49 Data is worthless if it does not drive the next step 10:36 Why he is tired of dashboards 11:44 The activity taxonomy that found the friction 14:04 Three sources to trust one number 17:11 The renewal checklist that took a day to build 18:39 Getting producers to adopt the tool 22:30 Where leadership has to carry it 24:10 40% adoption on a one year old product 25:15 Risk OS and the problem it is trying to solve 28:50 Human at the edge, not human in the loop 30:28 Moving small accounts to the hive 33:27 Cyber to issuance, workers comp to a person 36:12 Why the build versus buy calculus changed 37:54 Proprietary data as the five year moat 39:46 Give me the API, not your UI 44:05 Close

  5. Aug 5

    Building AI Software That You Can Actually Benchmark | David Haddad

    Every vendor in commercial insurance now says they use AI. Almost none of them will tell a buyer which part of an answer was calculated and which part was generated. David Haddad, head of product engineering at Advocate Technologies and the builder of the World Insurance Model covered in Episode 21, joins Katie Dowson to explain why that distinction is the whole thing, and why the model itself is the least interesting part of any AI product. His own job is the evidence. David went from writing code effectively all day to writing very little of it, and what replaced it is planning, specification, customer conversation, and testing. Unit tests used to tell you a thing worked or it did not. Probabilistic systems do not offer that, so the work moves into evals, harnesses, and pipelines that decide what a model is allowed to do and catch it when it is wrong. He also walks through the week a feature his team had spent real time building was made redundant overnight by a vendor release, and why the right response was to stop defending it. The episode covers the dependency almost nobody puts on a slide. A company building on frontier models sits on a chain of counterparties it does not control, the same shape as the managing general agent chain from the last episode. Prices move, versions change, providers go down, and the tone of a generated document can shift while the customer assumes nothing changed. The Advocate Market Terminal is built on carrier pricing, premium, and compliance data across commercial real estate lines, and the standard is the same in both directions. If a number is not testable, it does not ship. The takeaway is three questions to ask anyone demoing AI software. How do your own engineers use it, how do you benchmark the output and show the math behind it, and how much of this rests on a single model. Learn more about what we are building: https://advocate.app/?utm_source=spotify&utm_medium=podcast #AdvocateInsuranceDesk #AdvocateTechnologies 0:00 The model is not the product 1:22 How the engineering job changed 3:47 Why model selection is overrated 5:10 What code is no longer worth writing 8:44 Hiring for problems, not for code 10:20 When a model absorbs what you built 13:12 What stays in human hands, and who is liable 15:03 Model supply chain, borrowed from MGAs 19:38 Tone drift in the proposal generator 22:58 Accuracy versus precision, and the bullseye 25:38 How to pressure test an AI vendor 28:17 A year out: the gap widens

  6. Jul 29

    Inside an MGA Program: The Carrier Isn't Who You Think

    The name on your declarations page is probably not the company that priced your coverage, and it may not be the one holding your risk either. In a growing share of the commercial market, a managing general agent does the underwriting, a fronting carrier lends its license and its name to the paper, and reinsurers you will never be told about hold the actual dollars. You only ever meet your broker. Katie Dowson and Grace Schmidt walk through what that chain looks like from the buyer's seat, why it grew so quickly out of the hard market, and the two ways it can go wrong. One is a renewal that comes back drastically higher or does not come back at all, for reasons that have nothing to do with your building or your loss history. The other is what happens to a claim when the coverage chain is under stress, which the 2023 Vesttoo collapse demonstrated in public. This episode also covers the part most buyers miss. When coverage sits on a non-admitted excess and surplus lines policy, the state guarantee fund backstop generally does not apply, which means the counterparty behind your policy matters more at exactly the moment you can least afford a problem. The Advocate Market Terminal cannot look inside a program, but it can tell you whether the program is even the right place for your risk, and it surfaces AM Best financial strength ratings next to the carrier so you are not looking up an unfamiliar name yourself. The takeaway is three questions you can answer tonight from a document you already have. Name, rating, capacity. Learn more about what we are building: https://advocate.app/?utm_source=spotify&utm_medium=podcast #AdvocateInsuranceDesk #AdvocateTechnologies Chapters 00:00 Why this is an industry data episode 01:01 The renewal that looks completely normal 02:06 What an MGA actually is 03:37 Why the pen started getting handed out 04:39 MGAs are not the villain 06:10 What a fronting carrier is 06:54 Three counterparties, one declarations page 07:19 Walkthrough: a mid-sized apartment portfolio 09:15 Failure mode one: capacity disappears at renewal 10:04 Failure mode two: claims under chain stress 12:06 Surplus lines and the guarantee fund gap 12:43 What the Advocate Market Terminal shows here 14:07 AM Best ratings surfaced next to the carrier 14:42 The catch: the rating is the front, not the reinsurance 15:48 Three tells you are in a program 16:51 Three things to check on your declarations page 18:08 Name, rating, capacity

  7. Jul 22

    How the Small Shop Finally Sees the Whole Market

    The property market is softening for the first time in years, and for once the good news is landing on the independent agent's side of the table. But if capacity is opening up for everyone, how does a two-person shop actually win against a national brokerage? In this episode, Katie and Grace make the case that the gap was never really about size. It was about who could see the market. We walk through five concrete moves a small shop can run in a softening property market, and for each one we open the Advocate Market Terminal and show what it looks like in practice on real placed-policy data. The five moves: 1. Read each carrier's game plan from where they've actually landed on price, not from rumor. 2. Shop strategically. Present the incumbent renewal plus two well-chosen alternatives, not fifteen. 3. Negotiate beyond price with a defensible number and the full distribution behind you. 4. Protect your revenue and turn a softening market into a retention and trust move. 5. Use technology to spend less time on market research and more time in the conversations that matter. One honesty note we keep on the show: the softening we describe here is on the property side only. Liability is still hardening, so bring your clients the good news about the part of the book where it's actually true. And when we say the terminal shows you something, we mean real placed commercial policy data, kept separate from broader market context. Create a free account and pull your first comp group at https://advocate.app/?utm_source=spotify&utm_medium=podcast The Advocate Insurance Desk is a data-driven commercial insurance show built on the Advocate Market Terminal, our insurance intelligence platform. New episodes go inside a real market and show you actual carrier behavior, premiums, and pricing by segment. Subscribe for more, and find us on Apple Podcasts, Spotify, or wherever you listen. Chapters 0:00 Welcome 0:27 Why this one is a playbook, not a market outlook 1:24 The real gap was never size, it was sight 2:19 Move 1: Read each carrier's game plan 4:13 Move 2: Shop strategically, not broadly 6:02 Move 3: Negotiate beyond price 7:39 Move 4: Protect your revenue 9:14 Move 5: Leverage technology to enhance your value 10:05 The takeaway 10:41 Where to watch and listen

5
out of 5
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About

Welcome to the Advocate Insurance Desk Podcast 🎙️ We break down insurance compliance, risk, and pricing across commercial real estate using real data from Advocate's Market Terminal, not anecdotes. Hear conversations with industry leaders and practical insights on how technology is reshaping lenders, brokers, and carriers. If you work in CRE or insurance, this is for you. Subscribe for full episodes and clips. YouTube: https://www.youtube.com/@AdvocateInsuranceDesk LinkedIn: https://www.linkedin.com/company/advocate-technologies