Conditions That Matter

Sara Maus & Dr. Frank Elterman

Welcome to the podcast built specifically for post-acute care leaders navigating the complexities of skilled nursing, rehabilitation, and memory care settings. Hosted by Sara Maus, Director of Operations at Prestige Outpatient Providers, and Dr. Frank Elterman, DO, Managing Partner and Medical Director, who share what they've learned through trials, errors, and successes—the guidance they wish someone had provided when they started. Expect honest conversations, roundtable discussions with key post-acute professionals, and insights from local providers who understand your world. What You'll Gain Whether you're an executive director, medical director, nursing leader, or case manager, Conditions That Matter addresses the challenges you face daily: Reducing hospital readmissions through proactive clinical protocols and responsive communicationOptimizing reimbursement by understanding clinical focus areas and proper documentation strategiesImproving care coordination across your interdisciplinary teamsBuilding safer, more marketable facilities with higher family and staff satisfaction scoresNavigating medication reconciliation and preventing common care transition errors This is your partnership in care. We want nurses, executive directors, case managers, and colleagues to feel heard, supported, and equipped with actionable strategies they can implement immediately. Subscribe now and join the conversation about elevating post-acute care across your community. Brought to you by Prestige Outpatient Providers www.prestigeoutpatient.com

Episodes

  1. MAR 6

    The Partnership Equation: What Administrators Really Need from Post-Acute Providers

    The second episode of Conditions That Matter: A Clinical Focus Series for Post-Acute Success brings together hosts Dr. Frank Elterman and Sara Maus with special guest Vincent Petrosini—a healthcare leader with nearly 40 years of clinical experience who has served as nursing home administrator, executive director, director of nursing, floor nurse, and CEO.   This roundtable discussion tackles the real challenges facing post-acute care today. Petrosini shares how residents are much sicker than years ago, reimbursement rates have dropped, and regulatory oversight has tripled. The conversation explores critical disconnects between administrators and providers, emphasizing that successful partnerships require providers to understand both patient care and the business side of healthcare.   Dr. Elterman reveals how their team reduced 30-day readmissions by 18% over a six-month period through structured handoff processes, same-day medication reviews, and 72-hour follow-up calls. The group discusses medication reconciliation challenges, including how hospital discharge summaries often contain incomplete or inaccurate information that can lead to preventable readmissions.   Petrosini emphasizes the power of communication, explaining his facility's welcome meeting approach where the entire care team sits down with residents to set realistic expectations and goals. From preventing unnecessary hospitalizations to knowing when to call providers versus handling issues in-house, this episode delivers actionable strategies for building strong partnerships that drive quality outcomes and strengthen referral networks in the post-acute world.  About the Guest Vincent Petrosini—a healthcare leader with nearly 40 years of clinical experience who has served as nursing home administrator, executive director, director of nursing, floor nurse, and CEO.  Connect with Vincent at: www.linkedin.com/in/vincent-petrosini-dnp-msn-acrn-fnp-c-ne-bc-cdp-lnha-941babb1/ Connect with the hosts at: Sara Maus: https://www.linkedin.com/in/sara-maus-9b4408197/ Dr. Frank Elterman: https://www.linkedin.com/in/frank-elterman-a25a8161/ Prestige Outpatient Providers: https://www.prestigeoutpatient.com Listen to more episodes on Mission Matters: https://missionmatters.com/author/sara-maus-dr-frank-elterman

    45 min
  2. FEB 19

    Clinical Documentation That Pays: Optimizing Reimbursement in Post-Acute Care

    Join host Sara Maus, Director of Operations and Business Development at Prestige Outpatient Providers, for the premiere episode of Conditions That Matter: A Clinical Focus Series for Post-Acute Success! This brand-new podcast series is created for the Wild West of the post-acute world in Southwest Florida. She's joined by co-host and post-acute legend Dr. Frank Elterman, who has been serving Southwest Florida's post-acute care for nearly a decade and is a partner as well as the Managing Partner and Medical Director of Prestige Providers.  In this introductory episode, Dr. Elterman and Sara discuss clinical focus areas for post-acute optimization and reveal how their team has reduced readmissions by about 30% through strategic communication, provider education, and 24/7 availability. Dr. Elterman provides real examples, including a patient with seizures whose progress was improved with proper medication. Sara and Frank emphasize their mission to partner with nurses, EDs, case managers, caretakers, and colleagues, helping facilities improve star ratings, reduce readmissions, and optimize patient care while keeping their doors open.  Connect with the hosts at: Sara Maus: https://www.linkedin.com/in/sara-maus-9b4408197/ Dr. Frank Elterman: https://www.linkedin.com/in/frank-elterman-a25a8161/ Prestige Outpatient Providers: https://www.prestigeoutpatient.com Listen to more episodes on Mission Matters: https://missionmatters.com/author/sara-maus-dr-frank-elterman

    17 min

Ratings & Reviews

5
out of 5
4 Ratings

About

Welcome to the podcast built specifically for post-acute care leaders navigating the complexities of skilled nursing, rehabilitation, and memory care settings. Hosted by Sara Maus, Director of Operations at Prestige Outpatient Providers, and Dr. Frank Elterman, DO, Managing Partner and Medical Director, who share what they've learned through trials, errors, and successes—the guidance they wish someone had provided when they started. Expect honest conversations, roundtable discussions with key post-acute professionals, and insights from local providers who understand your world. What You'll Gain Whether you're an executive director, medical director, nursing leader, or case manager, Conditions That Matter addresses the challenges you face daily: Reducing hospital readmissions through proactive clinical protocols and responsive communicationOptimizing reimbursement by understanding clinical focus areas and proper documentation strategiesImproving care coordination across your interdisciplinary teamsBuilding safer, more marketable facilities with higher family and staff satisfaction scoresNavigating medication reconciliation and preventing common care transition errors This is your partnership in care. We want nurses, executive directors, case managers, and colleagues to feel heard, supported, and equipped with actionable strategies they can implement immediately. Subscribe now and join the conversation about elevating post-acute care across your community. Brought to you by Prestige Outpatient Providers www.prestigeoutpatient.com