Stepping Up Healthcare

Takt
  • 5.0 (1)
  • Medicine
  • Updated Weekly

Healthcare deserves systems that empower and engage people to deliver better care—and that starts with building your capability to create meaningful change. I go by Takt, a name inspired by takt time, which I use as a pseudonym so I can share freely. I plan to share learnings, trainings, real-world examples, reflections, random thoughts (and ramblings), and anything that hopefully helps you grow. My mission is to help you build the skills and confidence to improve your work, your team, and ultimately healthcare as a whole.

  1. May 20 ·  Bonus

    BE FAST: Signs of Stroke - Bonus Episode

    Bonus episode from Stepping Up Healthcare! Learn about the BE FAST acronym—Balance, Eyes, Face, Arms, Speech, Time—to quickly spot common stroke warning signs. Strokes are time-sensitive, so if you notice even one sudden or unusual sign, call 911 or seek emergency care immediately! S1EBonus

    7 min

  2. May 6

    Go & See: A Process in its Natural Habitat - Observations and Interviews

    Learn why Lean leaders must go to the gemba—the real place—rather than relying only on reports, and how to apply three core methods: silent observation (shadowing without interrupting), the Ono Circle (stationary observation), and interviewing staff. The episode we'll talk about closed vs. open-ended questions to start real Lean thinking and help develop problem solving. S1E11

    16 min

  3. Apr 15

    More Steps Than Sense: Why We Make Simple Tasks Complicated - Extra Processing

    In this episode of Stepping Up Healthcare, we discuss the Lean waste of extra processing—doing more than needed to meet requirements. The episode contrasts adding more checks with poka yoke (error-proofing), emphasizing redesigning systems so the correct action is the easiest action rather than relying on double/triple checks. We will also talk about lean vs. safety/compliance. S1E10

    15 min

  4. Apr 8

    Getting Your Steps In (for all the Wrong Reasons) Waste in Motion - Motion

    This episode explains motion waste in healthcare as unnecessary movement—especially searching and extra walking—and clarifies how it differs from transportation waste (moving yourself vs. moving items). It shows how motion quietly adds up into miles walked per shift, contributing to fatigue, sore feet, and breaks in focus that can increase error risk, while also compounding with other wastes like defects. The episode acknowledges aging hospital layouts and emphasizes designing systems that reduce trips and standardize supply locations. S1E9

    10 min

  5. Mar 25

    Hoarders: Hospital Unit Edition - Inventory

    This episode explains inventory waste in healthcare. We will highlight why inventory waste matters: it takes up space, requires extra work, and disguises other problems. We discuss a 5S project on a code cart and supply room of a dental clinic. S1E8

    12 min

  6. Mar 11

    Frequent Flyer Miles_When Your Supplies Travel More Than You Do - Transportation

    This episode explains transportation waste in healthcare as unnecessary movement of items, information, or people that doesn’t add patient value. We highlight why reducing transportation waste matters—lost minutes, increased distance and fatigue, and broken attention that leads to context switching and potential mistakes. This episode introduces using a simple spaghetti diagram during a “go and see” to trace staff movement and reveal improvement opportunities. S1E7

    9 min

  7. Mar 4

    Lost Potential: How We Undermine Engagement and Empowerment - Non Utilized Talent

    This episode of Stepping Up Healthcare, we talk about non-utilized talent waste (N in DOWNTIME)—when staff skills, creativity, and insights aren’t actively invited, heard, acted on, or recognized—often showing up subtly as quietness and submission rather than obvious problems. Make sure to follow the Stepping Up Healthcare podcast! S1E6

    12 min

  8. Feb 25

    Everywhere Is a Waiting Room: Healthcare's Most Familiar Waste - Waiting

    In this episode of Stepping Up Healthcare, we discuss the pervasive issue of waiting waste in healthcare, its impact on workflow, morale, and costs. We also will dive into the difference between batch work and single piece flow! S1E5

    12 min
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About

Healthcare deserves systems that empower and engage people to deliver better care—and that starts with building your capability to create meaningful change. I go by Takt, a name inspired by takt time, which I use as a pseudonym so I can share freely. I plan to share learnings, trainings, real-world examples, reflections, random thoughts (and ramblings), and anything that hopefully helps you grow. My mission is to help you build the skills and confidence to improve your work, your team, and ultimately healthcare as a whole.

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