Quarter Century in Tech

VKStrategyLab

Quarter Century in Tech brings 25 years of real-world experience in enterprise IT, operating models, outsourcing and complex industry systems. Each episode breaks down strategic technology leadership, practical frameworks, and lessons learned from inside large scale organizations. We Are not just “talking tech” - we are bringing decades of IT experience + niche depth via VKStrategylab

  1. Book Review: Surf When You Can by Captain Brett Crozier

    Apr 16

    Book Review: Surf When You Can by Captain Brett Crozier

    Book Review Note: Surf When You Can by Captain Brett Crozier Core Philosophy: People-First Leadership The central theme of the material is Crozier’s fundamental belief: "Take care of your sailors, and they will take care of everything else". This is not presented as "management speak" but as a practical guide for building trust that survives under extreme pressure. Key Leadership Insights: 1. The Espresso Rule (Relationship Building): A highlight is the lesson "Never Turn Down Espresso," learned during a NATO tour in Italy. It emphasizes that trust is built in the margins, not in formal meetings. Relationship-building during quiet moments creates the camaraderie necessary for success during a crisis. 2. The Closest Alligator (Prioritization): In high-stress environments like a cockpit or a carrier bridge, leaders must focus on the "alligator closest to the canoe"—the most immediate, life-or-death threat—before addressing secondary issues. 3. The Closest Alligator (Prioritization): In high-stress environments like a cockpit or a carrier bridge, leaders must focus on the "alligator closest to the canoe"—the most immediate, life-or-death threat—before addressing secondary issues. 4. The "NKR" Culture (Upward Feedback): Crozier explains his "Not Quite Right" (NKR) approach, where he deliberately used an incorrect acronym to encourage junior sailors to have the courage to correct him. This ensures that truth flows upward, which is critical for identifying failures before they become disasters. The Crucible: The USS Theodore Roosevelt Incident The most defining moment covered is the 2020 COVID-19 outbreak aboard the USS Theodore Roosevelt. Facing a bureaucratic logjam while his crew fell ill in cramped quarters, Crozier sent a "red flare" email requesting urgent help. Although this action cost him his job, he remained at peace with the decision, noting that standing up for his sailors was worth the personal cost Leadership Analysis Academic and peer reviews characterize Crozier’s actions as a blend of adaptive, authentic, and transformational leadership: 1. Adaptive: He recognized that standard operating procedures were insufficient for an unprecedented pandemic. 2. Authentic: He displayed transparency and vulnerability, admitting his own responsibilities while prioritizing the welfare of his crew. 3. Transformational: He inspired a "wholeness of purpose" that resulted in a legendary send-off from his crew, who cheered him as he walked down the gangplank for the last time. Conclusion for Review Surf When You Can is described as an action-packed, fascinating slice-of-life that functions equally well as a military memoir and a leadership guide. It challenges leaders to "operate outside their comfort zone" and reminds them that true character is forged when the stakes are dangerously high.

    24 min

Ratings & Reviews

5
out of 5
2 Ratings

About

Quarter Century in Tech brings 25 years of real-world experience in enterprise IT, operating models, outsourcing and complex industry systems. Each episode breaks down strategic technology leadership, practical frameworks, and lessons learned from inside large scale organizations. We Are not just “talking tech” - we are bringing decades of IT experience + niche depth via VKStrategylab