The Insurance Producers Guild

Lucas Vandenberg

The Insurance Producers Guild is a strategic briefing for insurance professionals, focused on Medicare, ACA, life insurance, and the evolving insurance landscape. Each episode distills complex industry changes into clear, practical intelligence. 

  1. 4d ago

    EP17 Grow With the Book You Already Own

    📝 Episode Description In this episode of The Insurance Producers Guild, we break down a major 2026 growth opportunity for Medicare agents: the book of business they already own. With lead costs rising and acquisition economics getting tighter, buying more leads is not always the best path to profitable growth. Meanwhile, LIMRA reports continued strength in life insurance, annuities, IUL, and RILAs, while Corebridge Financial and Greenwald Research show growing consumer interest in guaranteed retirement income. This episode shows agents how to audit their existing CRM, identify cross-sell opportunities, and turn annual reviews into practical conversations.   🔑 Key Topics Covered Rising lead costs and acquisition pressure Why your existing book may be the better growth play 2026 life insurance and annuity trends Retirement-income demand from today’s clients How to segment your book for cross-sell opportunities A simple annual-review outreach script   🎯 What This Means for Agents Existing clients may be your strongest 2026 growth asset Rising acquisition costs make reviews more important Clients are already asking about income and protection Annual reviews create natural cross-sell conversations CRM audits can uncover faster, more profitable growth   📌 GO-DO This Week: 24–48 Hours Export your Medicare client list from your CRM and tag every client with one of three flags: Over 62 with retirement assets Annuity or RILA conversation prospectStill working, pre-Medicare IUL or needs-analysis prospectMedicare client with adult children Life insurance referral prospect  Infographic: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP17_Infographic.png Slides: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP17_Slides.pdf   🔗 Sources LIMRA — U.S. Annuity Sales Notch Tenth Consecutive $100 Billion Quarter https://www.limra.com/en/newsroom/news-releases/2026/limra-u.s.-annuity-sales-notch-tenth-consecutive-%24100-billion-quarter/ LIMRA — U.S. Individual Life Insurance Sales Show Strong First Quarter Growth https://www.limra.com/en/newsroom/news-releases/2026/limra-u.s.-individual-life-insurance-sales-show-strong-first-quarter-growth/ Corebridge Financial / Greenwald Research — Decumulation Study https://www.corebridgefinancial.com/insights-education/decumulation-study Corebridge Financial — Only 28% of Pre-retirees and Retirees Are Comfortable Drawing Down Savings in Retirement https://investors.corebridgefinancial.com/news/news-details/2026/Only-28-of-Pre-retirees-and-Retirees-are-Comfortable-Drawing-Down-Savings-in-Retirement-But-Having-a-Plan-for-Decumulation-Boosts-Confidence/default.aspx PSM Brokerage — Medicare Lead Generation and Agent Marketing Resources https://www.psmbrokerage.com/14-ways-to-generate-medicare-leads Kadence 2026 Report  The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    17 min
  2. Jun 23

    EP16 Navigating the AI Ocean as an Insurance Agent

    📝 Episode Description In this episode of The Insurance Producers Guild, we explain how AI search is changing the way prospects find Medicare, Final Expense, ACA, and annuity agents. As consumers turn to ChatGPT, Google AI, and review platforms for recommendations, agents need stronger digital trust signals. This episode breaks down what changed and gives agents a simple three-step audit to improve visibility, credibility, and lead flow. 🔑 Key Topics Covered AI search and its impact on agent discovery Google Business Profile reviews and online trust signals Why agent bios, photos, LinkedIn links, and updated service pages matter How PSM Brokerage resources help agents execute the fixes 🎯 What This Means for Agents AI search is becoming part of the prospect journey Reviews and recent activity can influence credibility Clear agent identity and updated website content matter more than ever Small digital fixes can help agents stay visible and competitive 📌 GO-DO: Three-Fix Audit This week: Check your Google Business Profile. If you have fewer than 50 reviews or no review in the last 60 days, ask three happy clients for a review. Update your About or Agent Bio page with your real name, photo, and LinkedIn link. Add “Updated June 2026” to your main service page and refresh one paragraph. Use PSM Brokerage Marketing Hub templates, Compliance review, and Business Coaching to get it done. Infographic: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP16_Infographic.png Slides: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP16_Slides.pdf 🔗 Sources Growth Memo by Kevin Indig — Reasoning Lift: What Happens to AI Visibility When AI Thinks Harder  https://www.growth-memo.com/p/reasoning-lift-what-happens-to-ai Growth Memo by Kevin Indig — Growth Intelligence Brief #19  https://www.growth-memo.com/p/growth-intelligence-brief-19 Growth Memo by Kevin Indig — What to Do Now That AIOs Turned Search Into Reading Sessions  https://www.growth-memo.com/p/traditional-intents-can-no-longer The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    17 min
  3. Jun 9

    EP15 The Great Reshuffle - 4.8 Million Clients Up For Grabs

    📝 Episode Description (Buzzsprout) In this episode of The Insurance Producers Guild, we break down the major 2026 Medicare Advantage and Part D updates agents need to know. CMS has finalized payment increases for Medicare Advantage plans while also introducing new operational guardrails affecting plan management, supplemental benefits, and prescription drug processes. We also review early 2026 plan design trends, including $0 premium availability and benefit changes that may shape client conversations heading into the next enrollment cycle. 🔑 Key Topics Covered  2026 Medicare Advantage payment increases and CMS rate updates  New operational rules impacting plans, providers, and compliance  Changes to supplemental benefits and Part D processes  2026 premium trends, $0 plans, and plan availability  🎯 What This Means for Agents  Payment increases may support continued plan stability in many markets  Compliance, documentation, and client education remain critical  Benefit changes require clearer conversations around value and fit  Agents who understand policy and product shifts can better guide clients  Infographic: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP15_Infographic.png Slides: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP15_Slides.pdf ✅ Go-Do Within the next 48 hours, pull two CRM lists and schedule follow-ups for next week: ACA clients above 300% FPL Call to review their 2026 premium and deductible, then discuss Hospital Indemnity or Accident coverage as a gap-filling option. Prospects turning 65 in the next 6–9 months Build a 3-touch sequence: personal call, aging-in mailer, and Medicare planning follow-up. Run new messaging through compliance before sending. The agents who start these conversations now will be best positioned to keep those households long term. 🔗 Sources CMS 2026 Rate Announcement:  https://www.cms.gov/newsroom/press-releases/cms-finalizes-2026-payment-policy-updates-medicare-advantage-and-part-d-programs CMS Contract Year 2026 Final Rule:  https://www.cms.gov/newsroom/fact-sheets/contract-year-2026-policy-and-technical-changes-medicare-advantage-program-medicare-prescription-final KFF Medicare Advantage 2026 Spotlight:  https://www.kff.org/medicare/medicare-advantage-2026-spotlight-a-first-look-at-plan-premiums-and-benefits/ The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    16 min
  4. Jun 1

    EP14 Medicare Service in 2026 - Agencies That Deliver Will Grow

    📝 Episode Description In Episode 14, we explore one of the most overlooked drivers of Medicare agency growth: service. With Medicare Advantage enrollment continuing to grow and CMS pushing for more efficient processes, agencies that are responsive, organized, and easy to work with have a clear advantage in retention and referrals. This episode covers practical strategies for improving intake, setting callback expectations, documenting client interactions, and communicating confidently with beneficiaries who need guidance. We also discuss how strong service can uncover additional client needs and create opportunities for ethical growth. Learn how a consistent service process can strengthen client relationships and help your agency grow. 🔑 Key Topics Covered • Medicare Advantage growth and the expansion of Special Needs Plans • CMS efforts to improve prior authorization and information sharing • Building a service process that improves retention and referrals • Using client service conversations to identify additional needs ethically 🎯 What This Means for Agents • Strong service can become a key driver of growth and retention • Clear communication builds trust and generates more referrals • Consistent processes create a better client experience • Service-focused agencies are better positioned for long-term success Infographic: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/EP14_Infographic.png Slides: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/EP14_Slides.pdf ✅ Go-Do This week, create a simple service response standard for your agency and test it on your next five service calls. • Define your intake process • Set a clear callback commitment • Document every client interaction • Follow up after the issue is resolved 🔗 Sources Medicare Advantage enrollment grew by about 1 million people in 2026, mainly due to Special Needs Plans — KFF https://www.kff.org/medicare/medicare-advantage-enrollment-grew-by-about-1-million-people-mainly-due-to-special-needs-plans/CMS Interoperability Standards and Prior Authorization for Drugs (2026 Proposed Rule) — CMS.gov https://www.cms.gov/priorities/burden-reduction/overview/interoperability/policies-regulations/cms-interoperability-standards-prior-authorization-drugsMedicare Advantage Out-of-Pocket Limits: Variation and Trends (2026) — KFF https://www.kff.org/medicare/medicare-advantage-out-of-pocket-limits-variation-and-trends/The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    18 min
  5. May 18

    EP13 The Part D Reset - Fewer Plans, New Rules, Bigger Opportunities

    🎙️ Episode Description Episode 13 explores one of the biggest Medicare shifts heading into 2026: fewer standalone Part D plans and continued growth in prescription coverage inside Medicare Advantage plans.  We break down what agents need to know about formulary fit, pharmacy networks, premium trade-offs, and total annual exposure, and why these conversations matter more than ever.  The episode also covers the CMS backdrop behind these changes and shares an annual review approach designed to improve retention, build trust, and uncover compliant opportunities. 🔑 Key Topics Covered  2026 Part D changes and fewer standalone plan options  Medicare Advantage prescription coverage trends  Formulary, pharmacy, and annual cost exposure reviews  Annual review strategies for retention and referrals 🎯 What This Means for Agents  Drug-plan reviews become more important as choices narrow  Cost conversations extend beyond premiums  Better reviews can improve retention and referrals  Compliance-first reviews may uncover additional needs Infographic: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP13_Infographic.png Slides: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP13_Slides.pdf 🔗 Sources CMS Medicare Part D Program Information: https://www.cms.gov/medicare/prescription-drug-coverage/prescriptiondrugcovgenin Medicare Plan Finder: https://www.medicare.gov/plan-compare/ CMS Medicare Advantage & Part D Information: https://www.cms.gov/medicare/health-drug-plans PSM Brokerage: https://psmbrokerage.com The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    17 min
  6. May 11

    EP12 83% of 2026 Medicare Advantage Growth Came from SNPs

    🎙️ Episode Description  Medicare Advantage reached 35 million enrollees in February 2026, but nearly all meaningful growth is coming from Special Needs Plans. In this episode of The Insurance Producers Guild, we break down new Kaiser Family Foundation and ATI Advisory data showing SNPs accounted for 83% of Medicare Advantage enrollment growth over the past year. While general MA enrollment remained mostly flat, Chronic Condition SNPs (C-SNPs) continued to expand rapidly. We explain why this matters for agents, how CMS-approved chronic conditions create a large qualifying population, and why many producers may already have eligible clients inside their existing book of business. The episode also covers year-round SEP opportunities, compliant condition-based conversations, and practical ways agents can identify C-SNP opportunities now. 🔑 Key Topics Covered SNPs accounted for 83% of MA enrollment growth in 2026 Rapid C-SNP growth compared to general MA and D-SNPs CMS chronic condition eligibility and year-round SEP opportunities How agents can identify C-SNP prospects within their current book 🎯 What This Means for Agents General MA growth may be slowing, but SNP opportunities are expanding Many agents likely already have C-SNP eligible clients Condition-based reviews can create compliant year-round enrollment opportunities Understanding C-SNP availability and eligibility may become increasingly important in 2026 📌 GO-DO (Next 24–48 Hours) Review your Medicare book for clients with chronic conditions like diabetes, CHF, COPD, cancer, ESRD, dementia, stroke, or HIV. For each client: Check for available C-SNPs in their county Confirm your carrier appointments Schedule a 15-minute review call 📞 Client Opener “Carriers are offering plans designed specifically for people with [condition], often with tailored drug coverage and added benefits. Would you be open to a quick 15-minute review to see if you qualify?” C-SNPs create a year-round enrollment opportunity for qualifying clients. Infographic: https://11198.fs1.hubspotusercontent-na1.net/hubfs/11198/The%20Insurance%20Producers%20Guild/IPG_EP12%20Infographic.png Slides: https://11198.fs1.hubspotusercontent-na1.net/hubfs/11198/The%20Insurance%20Producers%20Guild/IPG_EP12%20Slides.pdf 🔗 Sources KFF Medicare Advantage Enrollment Brief:  https://www.kff.org/medicare/medicare-advantage-enrollment-grew-by-about-1-million-people-mainly-due-to-special-needs-plans/ ATI Advisory SNP Growth Analysis:  https://atiadvisory.com/resources/special-needs-plans-drive-2026-medicare-advantage-growth/ CMS C-SNP Guidance:  https://www.cms.gov/medicare/enrollment-renewal/special-needs-plans/chronic-conditions/ The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    15 min
  7. Apr 30

    EP11 CMS, AI, and the Agent Squeeze of 2027

    🎙️ Episode Description  Three major industry signals dropped within 30 days — and they point directly at how independent agents will need to operate over the next five years. The Centers for Medicare & Medicaid Services finalized 2027 Medicare Advantage payments with a 2.48% increase, paired with tighter audit and risk score controls. The National Association of Insurance Commissioners confirmed states will lead AI regulation, with adoption already underway. And LIMRA data shows consumers want both digital speed and human advice. This episode breaks down what to say about AI, how to reposition life insurance using living benefits, and why retention is becoming the highest-leverage move heading into 2027. 🔑 Key Topics Covered  2027 Medicare Advantage payment increase + tighter oversight  State-led AI regulation and NAIC model adoption  LIMRA data: digital + human advisor demand  Handling AI/chatbot objections in sales conversations  Retention and living benefits positioning strategies 🎯 What This Means for Agents  Compliance and documentation matter more as oversight tightens  AI won’t replace agents — but it will reshape expectations  Your role shifts to advisor, not just information source  Retention activity will outperform pure new sales  Clear client education (especially living benefits) is a differentiator 🔗 Sources  CMS 2027 Medicare Advantage and Part D Rate Announcement (cms.gov)  NAIC Issue Brief on Artificial Intelligence and State Insurance Regulation (naic.org)  LIMRA 2026 Insurance Barometer Study (limra.com) 📌 GO-DO (Next 24–48 Hours) Pick 3 clients with policies older than 24 months and book a 15-minute review. Use this opener:  "I do a quick annual review with my clients. The industry just shifted, and there are features available now that did not exist when you bought your policy. Can we spend 15 minutes this week so I can show you?" 3 per week = 12 per month. That is your retention system. Infographic: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP11_Infographic.png Slides: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP11_Slides.pdf The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    9 min
  8. Apr 20

    EP10 The 84% Retention Trap

    In this episode, we break down why client retention is one of the biggest drivers of agency profitability — and how even small improvements can lead to major long-term growth. Most agencies retain about 84% of clients, while top performers reach 93–95%. That gap may seem small, but it can double profits over time. We explore why retention is often overlooked, why most clients leave without ever speaking to their agent, and how to fix it. You’ll learn how to turn retention into a system using proactive annual reviews, cross-selling strategies, and referral workflows that strengthen both loyalty and growth. 🔑 Key Topics Covered  • Average vs. top-tier retention rates (84% vs. 93–95%)  • Why 65% of clients leave without contacting their agent  • How annual reviews improve retention (80% vs. 65%)  • Cross-sell opportunities (61% of clients only have one policy)  • Bundling impact (91% retention vs. 67%)  • Referral workflows that drive 92% retention 🎯 What This Means for Agents • Retention is one of the fastest ways to increase profitability  • Annual reviews should be a consistent, proactive process  • Cross-selling strengthens both revenue and client loyalty  • Bundled clients stay longer and are more valuable  • Referral systems can boost both retention and new business  • Systemizing retention beats relying on reactive service Infographic: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP10_Infographic.png Slides: https://www.psmbrokerage.com/hubfs/The%20Insurance%20Producers%20Guild/IPG_EP10_Slides.pdf 🔗 Sources • PIA Southern Alliance  • Gitnux Insurance Retention Report  • Nationwide Agency Forward The Insurance Producers Guild Podcast delivers intelligence for insurance agents looking to stay ahead of industry trends. Follow the show and connect with PSM Brokerage to access tools, training, and support designed to help you grow your business. Learn more: https://www.psmbrokerage.com

    11 min

About

The Insurance Producers Guild is a strategic briefing for insurance professionals, focused on Medicare, ACA, life insurance, and the evolving insurance landscape. Each episode distills complex industry changes into clear, practical intelligence.