Elevated Trade Secrets

Jared Tangir

Most contractors are great at their trade. Growing a business is a different game entirely. Elevated Trade Secrets gives home service business owners — HVAC, plumbing, electrical, and beyond — an inside look at what's actually working in marketing and business growth right now. Hosted by Jared Tangir, CEO of Elevated Audience and Elevated HVAC Marketing, this show pulls back the curtain on real strategies and real results. No fluff. No vanity metrics. Just the stuff that generates booked jobs and closed revenue. If you want to scale past where you are, this is the show. Learn more at elevatedhvacmarketing.com

Episodes

  1. 3d ago

    Your Postcard Sits in Their Kitchen for 17 Days. Here's How to Make It Get the Call

    Your customers get 120 emails a day and only 2 to 5 pieces of mail. Chris Foster, Chief Evangelist at PostcardMania, explains why direct mail is still the highest-performing channel for winning new customers, and how home service businesses can use it alongside their digital marketing. Jared Tangir sits down with Chris to talk about: Why a mailer stays in the house for 17 days, and what that means for your offerAutomated direct mail that gets members to actually book their maintenance visitsEDDM vs targeted mailing lists, and when each one makes sense for HVAC and plumbingWebsite to mailbox: sending postcards to people who visited your site and didn't bookGetting recommended by ChatGPT and other AI search, and why "family owned" winsWhat makes a postcard get the call: headline, offer, call to action, reviews, real photosA role play on an always-on drain cleaning offerNew movers, fridge magnets and protecting your brandWhy marketing is an investment, not an expenseElevated Trade Secrets is the podcast for home service business owners who are serious about building something real. New episodes every week. Want more calls this year? Book a strategy call: https://elevatedaudience.com/strategy-call PostcardMania: https://www.postcardmania.com CHAPTERS 0:20 Welcome to Elevated Trade Secrets 0:47 From direct marketing to Chief Evangelist 4:48 Why direct mail cuts through the noise 7:59 Handwritten letters and getting members to book 9:28 Automated direct mail 10:28 EDDM vs targeted mailing lists 13:34 Website to mailbox 16:26 Chris's top 3 21:02 Getting recommended by AI 25:04 The great wealth transfer 27:22 Growing your service area 31:41 What makes a postcard get the call 36:33 Role play: always-on drain cleaning 40:42 New movers and brand protection 44:40 Marketing is an investment

    Your Postcard Sits in Their Kitchen for 17 Days. Here's How to Make It Get the Call
  2. May 4

    More Leads Won't Fix Your HVAC Business Without Fixing This First

    Unlock the secret to skyrocketing your trade business—it's not just about more leads, but about mastering your sales and customer journey. Michael Busic, co-owner of North Edge Marketing, reveals how a background in engineering shaped his approach to data-driven growth, showing you exactly how top private equity firms scale their HVAC operations to millions. This episode cuts through the noise, offering actionable insights to plug the leaks in your sales funnel and turn your data into your best asset.   You'll discover how tracking every customer interaction from lead to job completion exposes hidden opportunities—whether it's improving appointment rescheduling, follow-up processes, or the critical pre-sales assets that turn cold calls into warm leads. Michael shares proven tactics like sending homeowners detailed pre-appointment info to boost conversion, and automating review requests that turn satisfied clients into relentless brand ambassadors. Learn why weak data analysis costs companies thousands—and how fixing that foundation can revolutionize your revenue.We break down: How to leverage CRM data for immediate wins—export open estimates, identify why they're stuck, and follow up with value-driven messagingUsing call monitoring to improve salesperson performance and uncover objections preemptivelyThe importance of segmenting demand-based versus longer sales cycle opportunities to optimize follow-up timingStrategic cross-selling and referral programs that turn one job into lifelong customer relationshipsWhy a relentless focus on fixing internal leaks trumps ramping up lead volume endlessly  In a landscape where many HVAC operators leave money on the table daily, missing these insights could hold back your growth. The opportunity lies in understanding your data, streamlining your processes, and delivering consistent value that inspires customer loyalty.   Perfect for trade owners ready to transform reactive operations into predictable, scalable systems. If you're tired of chasing unqualified leads or leaving thousands on the table every month—this episode shows you how to build a foundation that works, so your business can grow with certainty. Pull the levers that truly move the needle, and start seeing real results today. Episode Link: https://elevatedhvacmarketing.com/podcast/more-leads-wont-fix-your-hvac-business-without-fixing-this-first/ Guest Links: Facebook: https://www.facebook.com/michael.busic.376891 YouTube: https://www.youtube.com/@MichaelBusic Website: northedgemarketing.com

    More Leads Won't Fix Your HVAC Business Without Fixing This First

About

Most contractors are great at their trade. Growing a business is a different game entirely. Elevated Trade Secrets gives home service business owners — HVAC, plumbing, electrical, and beyond — an inside look at what's actually working in marketing and business growth right now. Hosted by Jared Tangir, CEO of Elevated Audience and Elevated HVAC Marketing, this show pulls back the curtain on real strategies and real results. No fluff. No vanity metrics. Just the stuff that generates booked jobs and closed revenue. If you want to scale past where you are, this is the show. Learn more at elevatedhvacmarketing.com