Inside Extra Space Storage

Extra Space Storage

Inside Extra Space Storage is a podcast that takes listeners behind the scenes of one of the most recognized names in the self storage industry. Each episode features conversations with the leaders and teams who build, operate, and scale the business—sharing how they make decisions about AI, large-scale acquisitions, company culture, and operating more than 4,300 storage facilities. Guests share honest insights into navigating challenges, embracing innovation, and driving the company forward. Whether you work in real estate, manage a storage portfolio, or are interested in how a high-performing organization operates at scale, this podcast offers a front-row seat to how a major self storage company thinks and grows.

  1. 3d ago

    How Extra Space Storage Partners With Nearly 500 Owners: Eric Bishop-Berry on Third-Party Management

    What makes a strong third-party management partnership in self storage? In this episode of the Inside Extra Space Storage podcast, McKall Morris talks with Eric Bishop-Berry, Vice President of Third-Party Management, about how Extra Space works with nearly 500 owners and what mutually beneficial partnership looks like in practice.  Bishop-Berry explains how managed properties operate on the same platform as Extra Space-owned stores, how the team evaluates and onboards new properties, and how data helps owners better understand performance. He also shares what sets the management program apart, how the partner services team supports owners through change, and what he has learned from more than a decade working across Extra Space.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905  Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B    Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e18-eric-bishop-berry/ Third-Party Management: https://www.extraspace.com/managementplus/  Investor Relations: https://ir.extraspace.com/  Apply to Extra Space Storage: https://careers.extraspace.com/  Find storage facilities near you: https://www.extraspace.com/storage/facilities/  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  2. Oct 13

    How Extra Space Storage Runs 4,400+ Stores: COO Matt Herrington on Trust, Talent, and Innovation.

    In this episode of the Inside Extra Space Storage podcast, McKall Morris sits down with Matt Herrington, Chief Operating Officer at Extra Space Storage. Herrington has spent nearly 20 years in self storage, starting as a district manager in Kansas City before taking on leadership roles across Chicago, Northern California, and Southern California. Today, he leads operations, facilities, and construction across more than 4,400 stores.  Herrington shares how he leads a field organization that includes four senior vice presidents, 25 divisional vice presidents, and roughly 240 district managers. He explains how ideas move from stores to senior leadership, what he looks for in strong field leaders, and how Extra Space develops careers from the store level up. He also talks about the rollout of 1,700 kiosks and vestibules, the role of technology in improving the customer experience, and the mentors who shaped his leadership.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905  Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B    Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e17-matt-herrington Investor Relations: https://ir.extraspace.com/overview/default.aspx Apply to Extra Space Storage: https://careers.extraspace.com/  Find storage facilities near you: https://www.extraspace.com/storage/facilities/  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  3. Sep 22

    Grace Kunde on Scaling a 100+ Person Team, AI in Accounting & Leading Through Growth

    In episode 16 of the Inside Extra Space Storage podcast, McKall Morris sits down with Grace Kunde, Chief Accounting Officer, who has spent over 25 years building and leading Extra Space's accounting organization. Today, that includes a team of more than 100 accountants, up from roughly 40 when she started.  Kunde covers how she builds team culture within a field often thought of as anything but flashy, where AI is already changing accounting work (and where it isn't), and what it actually takes to report as a publicly traded company. She also shares two projects she's proud of over the years—an accounting restructuring designed to make the team more scalable, which proved especially valuable during the Life Storage integration, and a ground-up enterprise resource planning (ERP) system transition—plus what she's learned about mentorship over more than two decades in the industry.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905  Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B    Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e16-grace-kunde-accounting-insights/ Investor Relations: https://ir.extraspace.com/overview/default.aspx Apply to Extra Space Storage: https://careers.extraspace.com/  Find storage facilities near you: https://www.extraspace.com/storage/facilities/  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  4. Sep 8

    How Extra Space Storage Develops Leaders From District Manager to DVP With George Anastacio

    What does it take to grow from district manager to division vice president at one of the most recognized names in self storage? In episode 15 of the Inside Extra Space Storage podcast, McKall Morris sits down with George Anastacio, Division Vice President for the Charlotte market, to talk about his 12-year career at Extra Space Storage, including the district manager interview process, leading through the Life Storage integration, and what he looks for when building teams that can handle change.  Anastacio shares how he approaches stepping into an established team, why he tells early-career leaders not to be afraid to fail, and what keeps him at Extra Space more than a decade in.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905  Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B  Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e15-george-anastacio-leadership/ Apply to Extra Space Storage: https://careers.extraspace.com/ Find storage facilities near you: https://www.extraspace.com/storage/facilities/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  5. Aug 27

    What’s Next for Extra Space Storage with Joe Margolis and Noah Springer

    In episode 14 of the Inside Extra Space Storage podcast, McKall Morris sits down with outgoing CEO Joe Margolis and incoming CEO Noah Springer—recorded the same day Extra Space Storage announced its executive leadership transition, for a candid conversation about the handoff.  Margolis and Springer look back on 12 years of working together, from leading through COVID and launching the bridge loan program to the Life Storage acquisition that helped grow the company from roughly 1,000 properties to more than 4,400. They also look ahead to what changes (and what doesn't) under new leadership, open up about the emotional side of a CEO transition, and share what nearly 25 years of shared company culture have taught them both.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905  Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B    Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e14-next-ceo/ Investor Relations: https://ir.extraspace.com/   Apply to Extra Space Storage: https://careers.extraspace.com/  Find storage facilities near you: https://www.extraspace.com/storage/facilities/  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  6. Aug 18

    How Extra Space Built a Marketing Team Ready for Change with CMO Dayna Hathaway

    What does it take to lead the marketing of one of the largest self storage operators in the nation—through a global pandemic, multiple billion-dollar acquisitions, and the dawn of AI? In episode twelve of the Inside Extra Space Storage podcast, McKall Morris sits down with Dayna Hathaway, Chief Marketing Officer at Extra Space Storage, to talk about her 26-year career building the Extra Space Storage marketing team from the ground up.  Learn how Hathaway thinks about the intersection of data and creativity, why she tells new managers to stop trying to be the smartest person in the room, how the National Solutions Center evolved far beyond a call center, and what she personally does when she hits a creative wall.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905 Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e13-dayna-hathaway-marketing-change/ Apply to Extra Space Storage: https://careers.extraspace.com/ Find storage near you: https://www.extraspace.com/storage/facilities/  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  7. Aug 7

    Extra Space Storage Q2 2026 Earnings with VP of Investor Relations Jared Conley

    In episode 12 of the Inside Extra Space Storage podcast, McKall Morris talks with Jared Conley, VP of Investor Relations, to break down Q2 2026 earnings—what the results mean, how the self storage industry is performing, and what investors and analysts are watching heading into the second half of the year.  Conley covers EXR’s Q2 highlights, including 4.9% FFO growth (the highest in the sector), improving supply fundamentals, and what drove the company’s best-in-class expense control. He also explains why self storage outperforms other real estate classes during downturns, and what he learned about the company when he joined during the 100-store era nearly 24 years ago.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905  Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B    Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/s1-e12-jared-conley-earnings/ View Q2 2026 Results: https://ir.extraspace.com/news/news-details/2026/Extra-Space-Storage-Inc--Reports-2026-Second-Quarter-Results/default.aspx  Investor Relations: https://ir.extraspace.com/ Apply to Extra Space Storage: https://careers.extraspace.com/  Find storage facilities near you: https://www.extraspace.com/storage/facilities/  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  8. Jul 28

    From Assistant Store Manager to Senior District Manager with Ana Valentin

    What does it look like to build a 12-year career at a self storage company—starting as an assistant manager and working your way up to senior district manager? In episode eleven of the Inside Extra Space Storage podcast, McKall Morris sits down with Ana Valentin, Senior District Manager for the Chicago market, to talk about overseeing properties, hiring for personality over credentials, and what happened when one of her stores caught fire.  Discover what Ana looks for when hiring and developing store teams, how she thinks about real-time crisis response, and why she believes being your authentic self at work is the reason she’s stayed at Extra Space for over a decade.  Follow the podcast:  Apple Podcasts: https://podcasts.apple.com/us/podcast/inside-extra-space-storage/id1891824905 Spotify: https://open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B Explore more:  Read the full episode: https://www.extraspace.com/inside-exr/podcast/ana-valentin-storage-careers/ Apply to Extra Space Storage: https://careers.extraspace.com/ Find storage facilities near you: https://www.extraspace.com/storage/facilities/   See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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5
out of 5
4 Ratings

About

Inside Extra Space Storage is a podcast that takes listeners behind the scenes of one of the most recognized names in the self storage industry. Each episode features conversations with the leaders and teams who build, operate, and scale the business—sharing how they make decisions about AI, large-scale acquisitions, company culture, and operating more than 4,300 storage facilities. Guests share honest insights into navigating challenges, embracing innovation, and driving the company forward. Whether you work in real estate, manage a storage portfolio, or are interested in how a high-performing organization operates at scale, this podcast offers a front-row seat to how a major self storage company thinks and grows.

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