Building Excellence, A CRE Podcast

BOMA International

Step into the future of commercial real estate with Building Excellence—an education-forward podcast series presented by BOMA and BOMI. Designed for forward thinking commercial real estate professionals, this series delivers expert perspectives, real world strategies, and timely insights into the technical, operational, and economic forces reshaping the industry. Whether you want to sharpen your skills, explore emerging trends, or gain practical solutions you can apply immediately, Building Excellence offers high impact learning, one fast-paced episode at a time.

Episodes

  1. 4. From Hype to Real Impact: How to Successfully Adopt AI in Commercial Real Estate

    1d ago

    4. From Hype to Real Impact: How to Successfully Adopt AI in Commercial Real Estate

    AI is moving quickly from industry buzzword to business necessity—but what does successful adoption actually look? In this episode, we’re joined by Aliza Carpio, Senior Director of Technology and Product Manager at Building Engines, for a practical conversation on how CRE organizations can move beyond the hype and implement AI in ways that drive measurable impact. Learn why clean, standardized data is the foundation for effective AI, what it takes to build an AI Center of Excellence that supports teams across the organization, and more. Whether you’re just beginning to explore AI or looking to scale existing initiatives, this episode offers actionable guidance for turning emerging technology into operational value. - This episode is brought to you by Building Engines. - Chapters: 00:00 Introduction 03:08 Aliza’s Career Journey 05:46 Hype vs. Actual Progress for AI in CRE 07:13 Adoption Trends in the Industry 08:38 AI’s Challenges in Measurable ROI and Impact 09:51 Frequently Asked Questions 10:33 Why AI Will Be Considered Table Stakes in Modern Property Operations 11:07 Missed Opportunities in Property Management Workflow 12:00 How Automation can Revolutionize Invoice Processing & Operational Tasks 14:08 Advice for Property Managers Overwhelmed by AI adoption 15:44 Training and Organization Support for AI Success 17:19 Sponsored Message 18:13 2026 BOMA International Conference & Expo 18:38 Critical Role of Clean Data& Standardization 21:53 How Inconsistent Data Naming Conventions Impact AI Insights 23:14 Shadow AI & Evaluating Vendors 24:55 Starting Within: Real Need 26:14 Building an AI Center of Excellence (COE) 27:13 COE: Key Roles & Responsibilities 29:17 Moving from Strategy to Measurable Execution 30:15 The “Love” Metric 31:10 Conclusion

    32 min

About

Step into the future of commercial real estate with Building Excellence—an education-forward podcast series presented by BOMA and BOMI. Designed for forward thinking commercial real estate professionals, this series delivers expert perspectives, real world strategies, and timely insights into the technical, operational, and economic forces reshaping the industry. Whether you want to sharpen your skills, explore emerging trends, or gain practical solutions you can apply immediately, Building Excellence offers high impact learning, one fast-paced episode at a time.

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