Fix My Fees

Fix My Fees

Every leader has a story worth hearing. On the Fix My Fees podcast, we sit down with bold thinkers, builders, and industry pioneers to uncover the real moments that shaped them... The wins, the failures, the lessons learned the hard way. Whether you're just starting out or leading at the highest level, each episode is a masterclass in what it actually takes to succeed. New conversations. Timeless wisdom.

  1. Jul 14

    Teach a CEO to Fish | Dan Kachtik | Fix My Fees Ep. 14

    On this episode of the Fix My Fees podcast, host Tavious Washington sits down with Dan Kachtik, a 25-year fitness industry veteran and co-owner of King William District CrossFit in San Antonio. Dan breaks down how he expanded beyond the walls of his gym through "remote programming" and "functional feeding" — coaching clients on exercise and nutrition from anywhere, using nothing more than videos and photos of their meals. The conversation digs into why sustainable change beats crash diets and 30-day challenges every time. Dan shares his philosophy of teaching people to "fish" rather than handing them a rigid meal plan, why the devil is really in the details when it comes to nutrition, and how our cravings actually shift as we swap processed food for real food. He and Tavious also get candid about cutting alcohol, the "white-knuckle" first three weeks of any real habit change, and why the discomfort of change is usually a sign you're finally doing something that works. For the busy CEOs, C-suite leaders, and entrepreneurs who feel like they don't have time for their health, Dan offers practical, low-effort wins — like a 15-minute walk after meals and 10 minutes of bodyweight movement — plus advice on how to find a trainer who actually has your best interests at heart. Whether you're a lifelong gym-goer or someone who keeps quitting two weeks into every diet, this episode is packed with grounded, realistic guidance on building a healthier life that actually sticks. 🎙️ ABOUT FIX MY FEES Merchant processing is boring, so we bring on interesting people to talk about their business instead. Hosted by Tavious Washington. Got an interesting business? Reach out: Tavious@fixmyfeesteam.com 👍 Like and subscribe for more conversations with entrepreneurs, innovators, and business owners.

  2. Jul 10

    How AI Helps Doctors See More Patients | Glenn Loomis, MD | Fix My Fees Ep. 13

    What if your doctor already knew your whole story before you walked in the door? In this episode, host Tavious Washington sits down with Glenn Loomis, MD — a family physician turned entrepreneur with over 30 years in medicine — to talk about how AI is reshaping the patient visit. Glenn is the founder of Query Health, an AI "doctor" that takes a full patient history before the appointment, then hands the physician a clean, organized summary so they can spend less time typing and more time actually caring for patients. We get into: Why doctors "don't scale" — and how AI could help one physician see two or three patients in the time it used to take to see oneHow the AI adapts whether you're long-winded or a one-word-answer kind of patientPutting your full medical record in your pocket (and why that's a marketing tool in disguise)Breaking language barriers: talk to the AI in Spanish, your doctor reads it in EnglishWhat onboarding actually looks like for a practice (hint: days, not months)How travel to Africa, South America, and all seven continents inspired the whole idea Whether you run a practice, work in healthcare, or you're just curious where medicine is headed, this one's worth the listen. 🔗 CONNECT WITH GLENN LOOMIS Website: https://queryhealth.ai LinkedIn: Glenn Loomis MD Email: glenn@queryhealth.ai 🎙️ ABOUT FIX MY FEES Merchant processing is so boring, we bring on interesting people to talk about their business instead. Hosted by Tavious Washington. Got an interesting business? Reach out: Tavious@fixmyfeesteam.com 👍 Like and subscribe for more conversations with entrepreneurs, innovators, and business owners.

  3. Jun 19

    Why Most Business Owners Are Losing Money Without Knowing It | Chris Psencik | Fix My Fees Ep. 10

    This week, host Tavious Washington sits down with Chris Psencik, a business coach, consultant, speaker, and Partner at McFarlin Stanford, and one of the few guests who actually watches his merchant fees line by line. Chris works with business owners across North America and Canada to improve financial performance, leadership, sales execution, operational excellence, and organizational growth. He started his career on the back of a mower, earned a horticulture and landscape architecture degree from Texas A&M, and went on to help lead the growth of a landscape company from roughly $4 million to more than $32 million in annual revenue, overseeing sales, operations, project management, and strategic growth initiatives. Today, Chris works with hundreds of business owners through coaching, peer groups, recruiting, leadership development programs, and educational workshops focused on helping leaders make better decisions, improve profitability, and build stronger organizations. He is passionate about helping entrepreneurs move beyond gut-feel decision making and use financial insights to create healthier businesses, stronger teams, and greater opportunities for the people they serve. In this episode, Chris breaks down the financial habits that separate businesses that scale from ones that stall. He talks about why he treats merchant fees as real profit, why most owners try to wear too many hats, how companies grow too fast and outpace their cash, and the subscription and software bloat quietly draining bottom lines. He also shares why he is more excited about the future of the service industry than ever, and how AI creates the bandwidth owners need in a market where labor is the number one challenge. Whether you run a landscaping crew or any service business, there are real, actionable takeaways here you can apply today. CONNECT WITH CHRIS Chris is also the host of the Roots of Success Podcast, where he interviews business owners and industry leaders about leadership, growth, culture, financial performance, and the lessons learned while scaling successful companies. Contact info and links are in the bio. McFarlin Stanford serves landscape, tree care, irrigation, maintenance, and pest control businesses across all states and into Canada. Want to be on the show? Reach out to Tavious at Tavious@FixMyFeesTeam.com

  4. Jun 13

    They Thought He Just Sold Batteries. He Was Saving Lives. | Kelvin Ochoa | Fix My Fees Ep. 9

    What if your business isn't actually selling what you think it's selling? In this episode, Creative Producer Kelvin Ochoa joins Tavious to unpack the single skill most brands overlook: storytelling. Not the buzzword version, but storytelling as a business tool that moves people to act. Kelvin shares how he helped a home care brand hit a 99% watch rate by letting families speak from the heart, why a battery supplier is really in the business of saving lives, and the costly mistake companies make when they script and control their own testimonials. You'll also hear his honest take on AI: why it won't replace you, but someone who knows how to use it will, and how the brands winning right now are the ones using it to give customers more without cutting corners. If you've ever struggled to communicate what makes your business valuable, this conversation will change how you talk about your work. Kelvin Ochoa is a Los Angeles-based Creative Producer and Video Production leader with over nine years of experience building content systems that drive real business results, starting his career as an intern and working his way up through every level of production. He specializes in corporate video, executive storytelling, and franchise-focused content, directing C-suite leaders and franchise executives on camera and earning a Web Excellence Award along the way. Known for blending creative vision with operational discipline, Kelvin is the kind of producer who doesn't just make great content, he builds the infrastructure that makes great content possible at scale. Connect with Kelvin: https://www.linkedin.com/in/kelvin-ochoa-b7b705201?utm_source=share_via&utm_content=profile&utm_medium=member_ios

  5. Jun 5

    Everyone Chases Money. He Balanced Health, Wealth & Happiness | Darren Fryer | Fix My Fees Ep. 8

    Everyone chases wealth. Darren Fryer chased all three: health, wealth, and happiness. And he built a life by design instead of by default. In Episode 8 of the Fix My Fees Podcast, host Preston sits down with longtime friend Darren Fryer for a wide-ranging conversation on biohacking, building wealth, and the mindset shifts that change everything. Darren dropped out of college to go all-in on entrepreneurship, generated multiple seven figures across the network marketing and wellness space, and now spends his time optimizing his health, protecting the beaches of Maui, and helping people level up their own lives. If you're interested in personal development, biohacking, entrepreneurship, and designing a life on your own terms, this one's for you. In this episode, we cover: 00:00 – Intro & catching up 01:00 – Protecting Maui's beaches & being the change 03:30 – The health, wealth & happiness trifecta 06:45 – Biohacking routines that actually stick (red light, PEMF, cold plunge, diet & more) 15:00 – From college dropout to multiple seven figures 20:00 – Bringing frequency therapy to the masses 26:00 – Ocean conservation & the long-term vision 31:00 – Mentorship, personal development & key takeaways 38:00 – Programming your subconscious mind 50:00 – One-liner takeaways that changed everything 1:00:00 – Final takeaway: be the change you want to see 🎙️ The Fix My Fees Podcast — conversations on health, wealth, happiness, and building a life by design. 👉 Subscribe for new episodes. #FixMyFees #Biohacking #PersonalDevelopment

About

Every leader has a story worth hearing. On the Fix My Fees podcast, we sit down with bold thinkers, builders, and industry pioneers to uncover the real moments that shaped them... The wins, the failures, the lessons learned the hard way. Whether you're just starting out or leading at the highest level, each episode is a masterclass in what it actually takes to succeed. New conversations. Timeless wisdom.