The Visual Marketing Podcast

Liz Slade (C i Marketing)

Brought to you by C i Marketing. Exploring how to show up consistently, be more visible, and connect with the right people through your marketing.

Episodes

  1. Aug 12

    Why People Beat Brands on LinkedIn. With Kristian Downer

    Send us Fan Mail Episode 9: Why People Beat Brands on LinkedIn (with Kristian Downer)The Visual Marketing Podcast — brought to you by C i Marketing Show Description LinkedIn is the platform Liz will happily admit still scares her a little — and this episode is her getting stuck into it head-on with someone who knows it inside out. Liz is joined by Kristian Downer, founder of Dow Social, a UK-based agency specialising in B2B LinkedIn ads, all the way from Peterborough. Kristian shares how he niched down from a side-hustle running Twitter for mates to becoming a go-to LinkedIn ads expert for everyone from small consultancies to some of the biggest names in construction and professional services across the UK and Europe. Together they dig into why people beat brands on LinkedIn, the power of thought leader ads, and why 84% of buying decisions are made by people who already know the company they end up working with. Kristian breaks down how to turn your LinkedIn profile into a landing page, what actually belongs on your banner, whether Premium is worth paying for, and how to get your team comfortable stepping in front of the camera without turning it into "congratulations Colin from Accounts, you're our content team now." Whether you're just getting started on LinkedIn or wondering how to make your ad spend work harder, this one is full of practical, real-world advice you can put into action straight away. In This Episode How Kristian built Dow Social by niching down into LinkedIn adsWhy people outperform brands on LinkedIn (and the psychology behind it)The 84% stat: why buyers already know who they want to work withWhat thought leader ads are and how to use them on a small budgetTurning your LinkedIn profile into a landing page — headline, about section, bannerSEO and AEO: why your profile is often the first thing people find when they Google youIs LinkedIn only for big business? (Spoiler: no)A real client case study from the construction industryThe right (and very wrong) way to reach out and build connectionsThe LinkedIn Insight Tag, retargeting, and the LinkedIn Ads LibraryIs LinkedIn Premium worth paying for?How to get your team comfortable being the face of your brand About Kristian Downer Kristian Downer is the founder of Dow Social, a UK-based agency specialising in B2B LinkedIn ads, working with businesses from small consultancies through to some of the largest companies in the UK and Europe — with a particular focus on professional services and construction. Connect with Kristian on LinkedIn (mention you found him through this podcast!) https://www.linkedin.com/in/kristian-downer/ or visit dowsocial.com Connect Find more from The Visual Marketing Podcast and C i Marketing, or wherever you find your favourite podcasts.

    Why People Beat Brands on LinkedIn. With Kristian Downer
  2. Jul 29

    Customer Experience Secrets: The First Impression Trick That Keeps Customers Coming Back. With Phil Mershon

    Send us Fan Mail Customer Experience Secrets: The First Impression Trick That Keeps Customers Coming Back Guest: Phil Mershon Your first impression isn't the moment someone walks through your door, it's the very first time they hear about you. In this episode of The Visual Marketing Podcast, Liz sits down with Phil Mershon, fractional director of experience and speaker coach, to unpack what actually makes a customer experience unforgettable, why "showing" beats "telling" every time, and how a chiropractor's receptionist became the reason one patient will never go anywhere else. About Phil Mershon Phil Mershon is a Fractional Director of Experience and Speaker Coach at Unforgettable Events, based in Wichita, Kansas, USA. He has designed events for 5,000-plus attendees, maintained a 95% referral rate for over a decade, and written Unforgettable, the definitive book on experience design. Phil and Liz met at Social Media Marketing World in San Diego and have stayed in touch ever since, this conversation picks up that friendship on the mic. Connect with Phil: Website: www.philmershon.comFacebook: facebook.com/phil.mershonLinkedIn: linkedin.com/in/philmershonTwitter/X: twitter.com/phil_mershonInstagram: instagram.com/phil_mershonBook, Unforgettable: The Art and Science of Creating Memorable Experiences: available on Amazon and Barnes & Noble What you'll learn in this episode The "3 M's" framework for creating an unforgettable experience: Memorable, Meaningful, and MomentousWhy "show, don't tell" is Phil's number one piece of advice for any business wanting to make a lasting impressionThe real story behind Phil's book Unforgettable, and why he shelved it for 18 months during the pandemic and rewrote the whole thingHow a first impression actually starts long before someone walks through your door: your website, your first phone call, even your car parkSimple, low-cost ways small and remote businesses can stand out (yes, even sending a gift can work)Why Phil recommends asking job applicants for a short video before you ever meet them: and why Liz reckons even your accountant should send oneThe power of storytelling over stating facts, and why stories are what actually drive people to actOne small change you can try tomorrow to make your own customer experience more memorable Quote of the episode "If you're in business and you have the ability to show people what you want them to do, don't tell them." — Phil Mershon Watch it This episode is also on YouTube if you'd rather watch than listen. Perfect if you want to see exactly what "visual marketing" looks like in action. The Visual Marketing Podcast is brought to you by C i Marketing.

    Customer Experience Secrets: The First Impression Trick That Keeps Customers Coming Back. With Phil Mershon
  3. Jul 15

    The Accidental Photographer Who Can Spot AI in Ten Seconds. With Billie Lawson

    Send us Fan Mail Billie did not set out to become a photographer. She got a telescope for Christmas, fell in love with space, and ended up with a camera hidden in the back of her grandfather's wardrobe instead. A few years later she packed up her life in Auckland, moved to Christchurch, and photography quietly became one of the most significant parts of her work. She also, it turns out, can tell whether something was written by AI in about ten seconds. In this episode Liz sits down with Billie, who works across C i Marketing and Cirrus International, for a conversation that covers both of those things honestly and in full. The first half is about photography: how Billie built a career without formal training, why the job is ninety percent people skills and ten percent technical, how to help someone who is genuinely nervous in front of a lens, and why pricing your work properly matters not just for you but for every creative in the industry. The second half is a live test. Liz prepared four pieces of real social media copy, some written by their copywriter Emily and some generated entirely by AI, and hands them to Billie on air without telling her which is which. What Billie does next is genuinely useful for anyone who writes, posts, or commissions content. She breaks down exactly what she looks for: the M dash that exploded after ChatGPT launched, writing things in groups of three, the sentence structure ChatGPT uses almost every time ("it isn't this, it's this"), and the word simply appearing where no human writer would naturally put it. There is also a twist. One of the four pieces fools her, and the reason why says something important about where AI writing is heading and what that means for trust in content. Whether you are a photographer wondering where the industry is going, a small business owner trying to work out if your content sounds like you, or a marketer thinking honestly about how to use AI without losing your audience, this episode covers ground that matters. In this episode: building a photography career without formal training, people skills over technical skill, pricing creative work honestly, AI image editing and where it helps and where it does not, the four tells that give away AI written content, spotting AI copy in ten seconds, why well trained AI now sounds human, and what that means for authenticity in marketing. The Visual Marketing Podcast is brought to you by C i Marketing. New episodes every second Wednesday. thevisualmarketingpodcast.com Follow C i Marketing:  Facebook: https://www.facebook.com/cimarketing Instagram: https://www.instagram.com/cimarketing LinkedIn: https://www.linkedin.com/company/c-i-marketing/ YouTube: https://www.youtube.com/@CIMKTG TikTok: https://www.tiktok.com/@c.i.marketing.nz

    The Accidental Photographer Who Can Spot AI in Ten Seconds. With Billie Lawson
  4. Jul 1

    I Lost Every Client Overnight. Here Is What I Did Next. With Liz Slade

    Send us Fan Mail What do you do when the business you have built disappears overnight? In this solo episode, Liz shares what she has learned from rebuilding not once, but twice. In 2011, Liz launched C i Marketing in the aftermath of the Canterbury earthquakes, finding a niche where others saw only devastation. Then COVID hit in 2020 and stripped away almost every client overnight. With staff, an office, and a tourism-only client base, the situation looked impossible. But walking away was never on the table. This episode is part personal story, part practical playbook. Liz talks honestly about what it takes to keep going when the ground disappears beneath you, and shares three actionable tips you can use right now to stay visible when it feels like the hardest thing to do. You will hear why visibility is not a luxury you earn when things are going well, why going quiet is one of the most damaging things a business can do in a crisis, and how one unpolished selfie became one of Liz's most successful social media posts ever. Whether you are navigating a difficult season right now, thinking about a change in direction, or just want to build a business that can weather the unexpected, this one is for you. Find all of Liz's details and connect at www.cimarketing.co.nz/podcast Connect with C i Marketing:  Facebook: https://www.facebook.com/cimarketing Instagram: https://www.instagram.com/cimarketing LinkedIn: https://www.linkedin.com/company/c-i-marketing/ YouTube: https://www.youtube.com/@CIMKTG TikTok: https://www.tiktok.com/@c.i.marketing.nz Connect with Liz:  LinkedIn: https://www.linkedin.com/in/elizabeth-pitcorn-60333840/

  5. Jun 17

    No Job Too Small: How Jamie Johannes Built a Multi-Location Business by Leading from the Bottom Up

    Send us Fan Mail What does it take to walk away from a steady job at 23 with no real plan, two customers, and a vision that most people would have talked you out of? For Jamie Johannes, founder of Inspired Martial Arts in the UK, it took belief, consistency, and a willingness to do every single job in the business, including cleaning the toilets. In this episode, Liz sits down with Jamie for a conversation that goes far beyond martial arts. Jamie's story is one that will resonate with any business owner who has ever had to build something from the ground up, make tough calls with limited resources, and figure out on the fly what kind of leader they actually want to be. They talk about the extraordinary origin of the Inspired Martial Arts brand, including a logo born from a red t-shirt brought back from Vietnam and a family story involving his brother's recovery from a life changing spinal injury. They dig into how Jamie has built a team by nurturing people from the inside, with some of his best instructors having trained under him since they were eight years old. And they get honest about the tension between moving fast, trusting your gut, and knowing when to slow down and bring the right people in. Jamie also shares how he built complementary income streams into his business, why he brought his sister on as Finance Director, and what it has meant to have a full time comic book artist on staff bringing the brand's values to life every single month. This is a conversation about culture, confidence, leadership, and what it really looks like to build something with longevity in mind. If you are growing a business and wondering whether you are doing it right, this one is for you. Guest: Jamie Johannes, Founder of Inspired Martial Arts, UK Find Jamie: LinkedIn

    No Job Too Small: How Jamie Johannes Built a Multi-Location Business by Leading from the Bottom Up
  6. May 19

    Stop Running Ads: Build Your Marketing Strategy First. With Emily Cook

    Send us Fan Mail Most small business owners do the same thing when they decide they need more customers. They run an ad. In this episode, Liz sits down with C i Marketing's in-house marketing strategy expert Emily Cook for an honest, practical and at times very funny conversation about why jumping straight to advertising is one of the most common and costly mistakes a small business can make. Together they break down exactly what a marketing strategy is, why it comes before everything else, and how to start building yours even if you have a limited budget. In this episode you will learn: The difference between a marketing strategy and a marketing plan, and why the order matters.How to define your audience as a real person, not just a demographic.What a positioning statement is and the three questions it must answer.Why understanding your competitors is not optional. How to nail what Emily calls the barbecue pitch, and why every business needs one. Why consistency is the thing that builds trust at every touchpoint.Emily and Liz also share the real story of how C i Marketing was born just after the Christchurch earthquakes, and what has kept them going ever since. Whether you are just starting out or have been in business for years, this episode will give you a clear framework to build your marketing on foundations that actually hold. The Visual Marketing Podcast is brought to you by C i Marketing. Search for us on your favourite podcast app and hit follow so you never miss an episode.

    Stop Running Ads: Build Your Marketing Strategy First. With Emily Cook
  7. Apr 15

    How A Global Marketing Conference Sparks Real Action. With Stephanie Young

    Send us Fan Mail A single hallway chat can change your whole marketing year. Last time we went to Social Media Marketing World, we expected big ideas and clever social media tactics. What we didn’t expect was how quickly the community would pull us in, how many genuine connections we’d make, and how much confidence we’d gain as two Kiwis showing up in a global room. We talk through what the event actually is, why founder Michael Stelzner’s tone matters, and the moments that stuck with us long after we left San Diego. From meetups and pre-event groups to spontaneous dinners with strangers wearing lanyards, we share how networking can turn into real friendships, accountability partners, and business momentum. We also get practical about conference ROI, including the sales and human behaviour session that helped us close a $20,000 deal days after getting home. Now we’re heading to Anaheim, Los Angeles for Social Media Marketing World 2026, staying near Disneyland, and we’re planning the trip differently. You’ll hear how we’re choosing sessions (including AI, psychology, and out-of-comfort-zone topics), what we’re packing for long days, and how we’ll capture content on the go using video podcast clips, transcripts, quotes, and behind-the-scenes stories across Instagram, LinkedIn, Facebook, and TikTok. If you’re building a smarter social media marketing strategy, this is your reminder that the best tactics still start with people. Subscribe so you don’t miss the post-conference learnings, share this with a mate who loves marketing conferences, and leave a review with your biggest question about Social Media Marketing World or networking.

    How A Global Marketing Conference Sparks Real Action. With Stephanie Young
  8. Apr 15

    How To Show Up Consistently With Visual Marketing

    Send us Fan Mail If marketing feels like a never-ending list you’re failing to keep up with, you’re not alone and you’re not broken. We’re kicking off the Visual Marketing Podcast to make small business marketing feel doable again, with a practical focus on visual marketing, consistent visibility, and messaging that actually lands with the right people. Visual marketing isn’t just “nice photos” or another round of videos; it’s how your business shows up across your website, social media, emails, and every customer touchpoint, so people recognise you, trust you, and know what to do next. I’m Liz, founder of C i Marketing in Christchurch, New Zealand, and I’m sharing the real story behind the agency, from losing my dream destination marketing job after the 2011 earthquakes to building a business before I had any idea what running a business really meant. You’ll hear how COVID wiped out our tourism client base overnight, why we chose to reinvent into service-based marketing, and what it took to earn trust in new spaces like healthcare marketing and construction marketing. I also share a personal turning point: taking over my dad’s lift components business after he passed, and how learning a completely new industry built the confidence to adapt again later. We also tackle the question many owners are asking in a tight economy: should you pull back on marketing spend? I explain why going quiet can be the fastest way to disappear, and how a small, steady budget paired with consistency, clear customer journeys, and customer-first thinking can keep you top of mind. Expect coaching, tips, real stories, and lessons from what we’ve tested, failed at, and made work. Subscribe, share this with a business mate, and leave a review so more people can find the show. What’s the one marketing thing you know you should do, but keep putting off?

About

Brought to you by C i Marketing. Exploring how to show up consistently, be more visible, and connect with the right people through your marketing.