The Kitchen Table Care Chats

Ft: Steph and Sam

Kitchen Table Care Talks is a podcast built around real conversations about the work behind care. It is a space for open, honest discussion about the challenges care organizations face every day, from finding and supporting qualified staff to training, accountability, and sustaining safe, consistent care.

  1. Sep 21

    S1E22: What to know about Accreditation ft. Darlene Oakes

    🎙️ Kitchen Table Care Chats with Darlene Oakes | Accreditation Welcome back to Kitchen Table Care Chats! ☕️ Today, we’re diving into a topic that every healthcare leader and frontline team will encounter at some point: accreditation. But this conversation isn’t about checklists or simply getting through survey day. We’re talking about what accreditation actually looks like from the inside, what staff and leaders should understand, and how organizations can use the process to strengthen quality, safety, and the care they provide every day. To help us unpack it, we’re joined by Darlene Oakes, Executive Director of the Nursing Home Association of PEI. Darlene brings more than 40 years of healthcare experience across mental health, addictions, and long term care. She has also spent 17 years as an Accreditation Canada surveyor, visiting organizations across Canada and seeing firsthand the systems, practices, and cultures that shape quality care. With her perspective as both a healthcare leader and accreditation surveyor, Darlene offers a unique look at what accreditation really means, what surveyors are looking for, and how organizations can approach accreditation as more than a compliance exercise. We talk about readiness, leadership, documentation, quality, safety, organizational culture, and what it really takes to be prepared when survey day arrives. So grab your coffee and join us at the kitchen table for a conversation with Darlene Oakes about accreditation, quality, leadership, and building systems that support better care. Pull up a chair and join us! ☕️🎙️

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Kitchen Table Care Talks is a podcast built around real conversations about the work behind care. It is a space for open, honest discussion about the challenges care organizations face every day, from finding and supporting qualified staff to training, accountability, and sustaining safe, consistent care.