The Sovereign Career Hub Podcast

AI Workflows and Set-Up for Indie HR Practitioners

AI workflows for independent HR practitioners - built in real time, shared honestly. Practical guides, copy-ready prompts, and no jargon. Just the real journey of figuring out AI together, from someone who's sat where you sit. carolynshepherd.substack.com

Episodes

  1. 4d ago

    Ep 06: HR: Before You Transform, Get Strategic (with Nebel Crowhurst)

    Nebel Crowhurst is a Fractional Chief People Officer and strategic people leader who helps organisations build workplaces where people, culture and performance thrive. She partners with CEOs and leadership teams to design people strategies that unlock potential, strengthen culture and accelerate growth, particularly during moments of transformation and scale. Her experience spans global brands and high-growth, private equity-backed businesses, including Virgin, River Island, Roche and Reward Gateway, where she led people strategy through significant growth moments. Recognised on HR Magazine's Most Influential List and a Chartered Fellow of the CIPD, Nebel is a respected voice at the intersection of people - on boards, with leadership and driving business growth. Find Nebel here: Website: https://www.nebelcrowhurst.com LinkedIn: https://www.linkedin.com/in/nebel-crowhurst/ -------------------------------- Introduction to this Podcast Either build strategic capability, bring it in, or both. But don’t attempt the transformation without it. That is the challenge Nebel Crowhurst brings to this conversation. And she’s passionate about it. As a fractional Chief People Officer, Nebel Crowhurst works with high-growth organisations at exactly the moment the gap between operational HR and strategic people leadership becomes impossible to ignore. She doesn’t just hold the strategic space while the transformation happens around it. She brings people with her. The mentoring relationship is built into the work itself. Four times on HR Magazine’s Most Influential list. Boardrooms. Mergers. Acquisitions. Transformations at scale. She has made the case for people strategy as commercial strategy, and she has the evidence to back it. This week she makes it again. Directly. Honestly. Without softening the edges. Because the strategic space exists in every organisation attempting AI transformation right now. And someone needs to be in it. Is that you? As usual, the companion article and a Jobscaping™ reflection resource follow later in the 7 day cycle and my solo audio closes out the ‘week’. Click play to Listen in on Substack or find the audio wherever you get your podcasts. Stay sovereign! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit carolynshepherd.substack.com

    28 min
  2. 4d ago

    WK 05 — Are You Ready to Roll Out AI?

    Most AI rollouts don’t fail because of the technology. They quietly run into trouble in the gap between what leaders assume is in place and what their people actually have waiting for them in the room. Licences that aren’t quite right. Permissions that were never updated. A SharePoint nobody’s tended to in years. A workforce that’s already using AI in ways nobody officially knows about. This week I sat down to think through what to check before the training is booked, before the licences are confirmed, before anything else. The conversation that prompted this came from a recent chat with Valerie Merrill, an L&D and Microsoft specialist who has delivered AI and Copilot training across organisations of every size. You can find Valerie at Merrill Consultants — Trainers who go the extra mile, and I’d warmly recommend her if AI training is on your horizon. What’s in this episode I walk you through a six-part readiness framework, with one essential question per section. The downloadable resource is ready for download below and linked in the companion article - both of which flow from Episode 05 podcast with Microsoft training expert, Valerie Merrill. You don’t need to tackle all six questions today or this week or even in the next fortnight. But getting started is important. I recommend you start with whichever question feels most urgent or most uncomfortable. 1. Infrastructure. If AI ran a search across your environment right now, what would it surface? 2. Licences and permissions. Has IT confirmed licence status for everyone who’ll be in the room, and does that status match what your trainer needs? 3. Your people. How are people in your organisation already using AI, officially or otherwise? (Shadow AI is almost certainly already happening, and it matters more than you think.) 4. Governance and policy. Do you have a clear AI policy, and do your people know where to find it? 5. Pilot plan. Which team has the clearest need right now, and what’s getting in their way? 6. The human element. If AI frees up time, what do you actually want your people to do with it? Thanks for reading! Subscribe for free to receive new posts and support my work. If you’d like to talk If you’re looking for support with any of these planning questions, or if you’d like your leaders or your wider team to have some accelerated training to familiarise them with AI and get them ready for a rollout, we would love to hear from you. Send your message to me, carolyn.shepherd@emmeline.ai and let’s have a chat. Thank you for listening. Until tomorrow, take care and stay sovereign! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit carolynshepherd.substack.com

    15 min
  3. May 26

    Ep 05: The Return on Investment Gap with Valerie Merrill

    In this episode (Ep 05), Carolyn is joined by Valerie Merrill, a London-based learning and development specialist, consultant and trainer with over 35 years’ experience across IT training , business transformation and leadership development. As Director of Merrill Consultants Ltd, she works with organisations to design and deliver bespoke learning interventions across Microsoft technologies, change programmes and people skills. An LPI Fellow (FLPI), Valerie is recognised for her contribution to the learning profession and is an active voice within the L&D community. This conversation moves beyond the question of whether to use AI, and into what happens once it’s already in place. Drawing on her experience working directly with teams, managers and leaders, Valerie shares what it looks like when AI meets real organisational conditions - where access, licensing, data and day-to-day workflows don’t always align in the way people expect. Together, they explore: Why ROI from AI can feel difficult to measure in practice How uneven access and licensing shape the experience of using AI The emergence of “shadow AI” as people find their own ways of working What happens when tools are in place, but the value isn’t landing evenly The importance of being thoughtful about how AI is used, not just that it is used Rather than offering a framework, this episode surfaces the reality of adoption as it is happening now — uneven, evolving, and often difficult to see clearly. It raises a simple but important question: If AI is already in place, what is the value actually aligned to? This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit carolynshepherd.substack.com

    28 min
  4. May 13

    Ep 03: A Conversation About Control

    The Sovereign Career Hub is all about humans at work in the Age of AI. This podcast and its companion resources can be found at https://substack.com/@thesovereigncareerhub Your Host is Carolyn Shepherd, AI 100 UK Leader, HR Most Influential Thinker #12, LinkedIn AI Tutor (25K learners) published author and creator of Jobscaping (TM). Carolyn works from her rural home in the Lincolnshire Wolds where she continues to work on the patent pending 'Shift Signals for measuring learning' (AKA the 'Holy Grail'). She is a former Barrister and senior HR Indie. This Week's Guest is John Helmer, podcast producer and host with four learning-focused shows currently in production: the Learning Hack Podcast - ranked in the top 5% globally for listens by Listen Notes - Great Minds on Learning, Learning Leaders in association with NIIT, and Tech Imaginarium launching on 22nd May 2026: How Science Fiction Made the Modern World. With deep roots in the UK learning industry, including Head of Marketing roles with numerous learntech providers and extensive consulting work, John's particular interest lies at the intersection of learning, technology, and culture. He is also a published author of literary fiction, and quite a long while ago, a top ten recording artist. Links mentioned in the show Empire of AI — Karen Hao (author site) [karendhao.com] The Learning Hack (official site) [learningha...odcast.com] Tech Imaginarium / “How Science Fiction Made the Modern World” See The Learning Hack pages for launch details. Learning News: Learning Hack opens new season (mentions “Sci‑fi and the Tech Imaginarium”) [learningnews.com] Great Minds on Learning (official show page) [learningha...odcast.com] Josh Bersin (official site) [joshbersin.com] Nick Chater (Warwick profile) [profiles.w...wick.ac.uk] Dr Ashwin Mehta appointed Chief AI Strategist (Learning News / LPI) [learningnews.com] Erica Farmer (World of Learning speaker page) [learnevents.com] Erica Farmer (official site) [ericafarmer.ai] Industry references World of Learning (official site) [learnevents.com] Global Sentiment Survey 2026 (Donald H. Taylor – report page) [donaldhtaylor.co.uk] Cultural references (films) I, Robot (20th Century Studios official page) [20thcentur...tudios.com] Day for Night (The Criterion Collection page) [criterion.com] Tools explicitly mentioned in the transcript (optional show-notes links) Pixelmator Pro (Apple) [apple.com] Final Cut Pro (Apple) [apple.com] Thank you for tuning in! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit carolynshepherd.substack.com

    36 min
  5. May 6

    Ep 02: 'Confidence with AI grows through seeing, asking, and trying'

    This week’s episode with the popular leadership coach, Fay Wallis covers a wide range of ground, from HR practice and coaching to marketing workflows and the realities of AI adoption across teams. As part of this week’s theme, I’ll be deliberately zooming in on just one thread from that conversation: how confidence with AI actually begins. So be sure to come back for the article, the resource, and the reflection audio as we explore it further. Before anyone builds systems or develops deeper expertise, they usually start by simply seeing how someone else is using AI in their day-to-day work. Drawing on her experience as a coach, Fay describes this shift clearly, from hesitation and overwhelm to curiosity sparked by watching, asking, and being shown. I’m looking forward to exploring this with you, and if you’d like these posts straight to your inbox, you’re very welcome to subscribe. Fay Wallis Bio: Fay Wallis is a career and leadership coach who specialises in supporting HR and People professionals to build successful and fulfilling careers. She is the founder of Bright Sky HR, host of the popular HR Coffee Time podcast, and creator of The Essential HR Planner, a bestselling tool designed to help HR professionals plan, prioritise, and make a meaningful impact at work. Through her coaching, podcast, and leadership development programme, Inspiring HR, Fay is passionate about making practical, high-quality development accessible - helping HR professionals feel more confident, credible, and equipped to succeed in their careers.   Access Fay's products and services here: Fay's LinkedIn Profile The Inspiring HR Leadership Programme HR Coffee time podcast The Essential HR Planner This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit carolynshepherd.substack.com

    42 min
  6. Ep 01: Use AI on your terms. Protect what’s yours.

    Apr 29

    Ep 01: Use AI on your terms. Protect what’s yours.

    Episode 1 Sharon Green is a professional HR interim, coach and consultant - and one of the quieter connectors in the independent HR world. She founded Chiara Consultancy after a career spanning senior people, project and management roles across the NHS, the not‑for‑profit sector, and international law firms. Alongside her client work, she runs a thriving peer community for independent people professionals - because, as she puts it, it gets lonely out there. Long before AI became the story of the moment, Sharon was already watching waves of workplace technology arrive with bold promises, reshape things partially, and settle into something far more complicated than the hype suggested. Earlier in her career, she helped introduce one of the first online graduate recruitment tools at her organisation - and she’s been watching technology promises collide with workplace reality ever since. So when AI came along, Sharon didn’t rush to the front of the bus. She rates herself a 3–4 out of 10 on ‘the AI spectrum’. Not because she’s behind - but because she’s an intentional AI user. She uses AI for specific things. She treats it as a critical friend rather than an authority. She triangulates across tools because she knows hallucination is real. She anonymises client data before it goes anywhere near a system. And she won’t touch platforms where she doesn’t trust the ethics or values of the people behind them. There’s also one thing she doesn’t use AI for at all. Writing. Not because she can’t - but because writing is a craft. It’s something she loves. Something bound up with her professional identity. For Sharon, that isn’t a gap in AI literacy. It’s a boundary. And that raises a question we don’t ask often enough: What are you not willing to give to AI? In this first episode of The Sovereign Career Podcast, we talk about what it actually looks like to engage with AI intentionally rather than enthusiastically - and why that quieter, more considered stance may be the wiser one for people professionals right now. We also get into the messier, practical side of what Sharon sees in her client work: organisations keen to adopt AI in their people function before their processes are clear or their data is ready. Her view is simple - you can’t just drop a tool onto an unprepared system and hope it works. Foundations matter. Context matters. People need to be met where they actually are, not where leadership wishes they were. Throughout the conversation, Sharon keeps returning to the role HR plays in shaping how AI shows up at work. Sometimes she sees AI treated as a tech project and handed over accordingly. But people, technology and experience are deeply interrelated and perhaps because HR is a broad church - AI adoption can be patchy. If HR isn’t part of the conversation early, something important tends to go missing. This isn’t an episode about keeping up.It’s about staying grounded.About making conscious choices.And about protecting the parts of your work - and yourself - that still need to stay human. What comes up in this conversation * Why Sharon rates herself a 3 to 4 out of 10 on the AI spectrum even though she is using AI regularly and comfortable with the tech. * What being “a curious sceptic” looks like in real client work * Why using AI well sometimes means slowing down, not speeding up * The difference between ‘tech-licensing’ conversations and the conversations that actually matter * Why poor data and unclear processes derail AI efforts in people teams * The ethical lines Sharon won’t cross - and why drawing them matters * The one part of her work she consciously protects from AI * Her advice to HR interims wondering whether it’s worth engaging with AI right now About Sharon Green Sharon Green is a professional interim, qualified coach and consultant, and founder of Chiara Consultancy. She has held senior people, project and management roles across the NHS, the not‑for‑profit sector, and international law firms. Sharon specialises in people change and transformation, people technology and people experience. Alongside her interim and consultancy work, she coaches clients at career crossroads — supporting professionals navigating transition, identity shifts and complex decisions about what comes next. She holds a Masters in HRM, is a Chartered FCIPD, a certified change manager, an Agile® and PRINCE2® project manager, and an ICF‑trained coach. As a #payitforward passion project, Sharon also runs a global LinkedIn peer community supporting over 3,000 independent people professionals, including interims, consultants, coaches, contractors and freelancers. Connect with Sharon * LinkedIn: https://www.linkedin.com/in/sharongreenchiara/ * Website: http://chiaraconsultancy.co.uk * X (Twitter): https://x.com/SharonGChiara * Bluesky: https://bsky.app/profile/sharongchiara.bsky.social * Instagram: https://www.instagram.com/sharongchiara/ TRANSCRIPT EP 01 The Sovereign Career Podcast Use AI on your terms. Protect what’s yours. Carolyn Shepherd in conversation with Sharon Green Carolyn:Well, hello and welcome to the Sovereign Career Podcast.It’s the first one.And this is my guest, Sharon Green — the lovely Sharon Green — who was there right at the beginning of my AI journey. And I’m sure we’ll come into that a little bit in a few minutes. But that was three years ago.But we’ve only really bumped into each other occasionally live, haven’t we, Sharon? Sharon: Yes. Carolyn: Mainly it’s been an online kind of relationship, or friendship as well as colleague. I like to think of it as almost friendship now.And because I came from an HR interim background myself, and I know that’s really why I was drawn to you and your amazing network that you’ve got, I wondered if you’d tell us a little bit about yourself and the network. Sharon:It’s interesting when you meet people in real life after you’ve connected online. I always love that. I’m Sharon Green, and I would always say that I’m a professional interim. That’s what I do for a living. I used to have a permanent career and many years ago I stepped off to run my own business. In that business I go into clients to add capacity or capability to their people teams. Usually, not always, but usually their people teams. The three areas of work that I focus on are around people change and transformation. That could be running big projects or smaller projects where people want to make changes. People change and transformation, probably over the last 15 years, usually involves technology. So my second area of work and specialism is people technology, which links very nicely to the AI conversation. And then for me, the third area is people experience — how we learn, how we develop people, how we give them a great experience and put the human into work. Those are the paid elements of my work. My passion project, my side hustle, is running a community for people professionals who work independently. That could be coaches, consultants, interims, freelancers, solo entrepreneurs — whatever they want to call themselves. It’s really about peer‑to‑peer support, networking, learning and sharing, because it can get a little bit lonely when you’re on your own. Carolyn:Can’t it? I mean, I know. And it was your WhatsApp group that I came into quite quickly, although I know it’s also on LinkedIn. It’s a vibrant group. I joined it when I was still looking for work — this was three years ago — but the HR interim work dried up for me. It had to be 100% remote for me because of where I live. I think people looked on the map and thought, “That’s a long way away. What are we going to choose her for?” A lot of other things happened as well. I just thought, like you, a lot of my working life has involved HR tech projects. So it was a natural extension for me. I was fascinated anyway. I started experimenting with people at work and they were very willing to join in. Before we go into more detail about AI and how you use it, can you paint a picture of how you work? Are you working from home at the moment? Sharon:It really depends on the client. I’ve done fully remote work, particularly with remote‑first startups and scale‑ups who maybe started without an office. Some clients expect more in‑person work. When you’re an external person, it really helps to build a cultural picture to see people in their own environment and not just transact through screens. This is my Chiara HQ — the centre of the business. Carolyn:Because meeting in person, a lot of people listening will be thinking they go into work some of the time — maybe a couple of days a week — and there’s a lot of value in that peer‑to‑peer contact. It’s social as well. I miss out on all that. I work here on my own quite a lot — just me and the dog, my German Shepherd. I know you’re all about the real stuff, and I think that’s what people are drawn to. It’s certainly why I’m drawn to you. As much as I love AI, I love what I call the Zone Three stuff — the human stuff. Without that, something feels missing from the relationship. Do you think that’s why CEOs — who often get criticised — want people back in the office? Or do you think it’s about control and suspicion? Sharon:I’ve always had the capacity to work remotely since I set up my own business. The acceptability of that from clients has varied over time. For me, it’s similar to my approach to AI or technology — it has to be purposeful and intentional. It has to serve a use and a purpose. There’s now more acceptability for remote‑first work, but there’s still an intentional aspect to being in an office or with people. Coming back to your question about CEOs and senior leadership teams, there are additional layers — scepticism, concern, and sometimes a darker side around control. Managing a dispersed workforce can test leadership s

    34 min

About

AI workflows for independent HR practitioners - built in real time, shared honestly. Practical guides, copy-ready prompts, and no jargon. Just the real journey of figuring out AI together, from someone who's sat where you sit. carolynshepherd.substack.com