The Global Hospitality Collective

TheGlobalHospitalityCollectivePodcast

Elevating Hospitality Standards, Together. We’re The Global Hospitality Collective (TGHC) — a worldwide movement of short-term rental hosts, boutique hoteliers, and hospitality innovators. Our mission is simple: to raise hospitality standards, elevate guest experiences, and empower hosts to build sustainable, profitable businesses. On this channel, you’ll find: 🎙 Bold Conversations — podcasts with industry leaders, changemakers, and real hosts. 🎬 Cinematic Docu-series — beautifully filmed stories that bring homes, hosts, and communities to life. 📚 Book Series Insights — behind-the-scenes in

  1. 2d ago

    Episode 19 - Campfires, Connection, and What's Coming at the Summit

    Jodie, Helen, Debbie, and Rose sit down for a special preview episode ahead of the STR Hospitality Summit, an in-person hospitality immersion taking place at Helen's property in Saratoga, New York. In this episode, the hosts cover: What each of them is most looking forward to at the summit, from campfire chats to yoga sessions to reconnecting with hosts they've only met onlineReflections on last year's event in Colorado and why in-person connection matters so much in this industryA rundown of speakers and sessions, including design, safety, accessibility, and a first look at TGHC's new TV showPractical advice for first-time attendees on packing, easing nerves, and stepping away from the business for a few days Resources + Links: STR Hospitality Summit Brookledge, Saratoga, New York | 29th Sept - 1st Oct 2026 Connect with the Hosts: Jodie Odlin  Website: ⁠https://www.theglobalhospitalitycollective.com/⁠  Instagram: https://www.instagram.com/theglobalhospitalitycollective/ Facebook: https://www.facebook.com/jodie.stirling.9/ Helen Lavigne  Website: ⁠https://www.brookledgeny.com/⁠  Instagram: https://www.instagram.com/brookledgeny/ Facebook: https://www.facebook.com/brookledgeny Rose Tipka  Website: ⁠https://www.yourfamilysplace.com/⁠  Instagram: https://www.instagram.com/hostinginthemotherhood/ Facebook: https://www.facebook.com/rose.ginleytipka Debbie Todd  Website: ⁠https://thewoodlandsathockinghills.com/⁠  Instagram: https://www.instagram.com/thewoodlandsathockinghills Facebook: https://www.facebook.com/profile.php?id=100072403310165

    Episode 19 - Campfires, Connection, and What's Coming at the Summit
  2. Aug 4

    Episode 17 - Raising the Standard: What Every Host Owes Their Guests

    In this episode, the panel covers:- Rose's approach to going beyond baseline cleanliness, including a playful "Monster Free Zone" sign under the beds for families- Debbie's ongoing work on basic safety (smoke alarms, trip hazards, signage) and how STR safety consultant Justin Ford reshaped her thinking- Why the group built the Global Hospitality Collective Standard to bring hotel-level consistency to an unregulated industry, and how it will be unveiled at this year's STR Hospitality Summit- A behind-the-scenes look at Helen's property, this year's summit venue, including her "pull back the curtain" approach to laundry rooms, hot tub turnovers, and accessibility upgrades with keynote speaker Sean EvansResources + Links:- Global Hospitality Collective Standard (unveiled at the STR Hospitality Summit) - - STR Hospitality Summit, hosted this year at Helen's property - Brookledge- Justin Ford, short-term rental safety consultant - -Shaun Evans / Ainsley's Angels, accessibility advocate and summit keynote speaker - - The Global Hospitality Collective Connect with the HostsJodie Odlin Website: ⁠https://www.theglobalhospitalitycollective.com/⁠ Instagram: https://www.instagram.com/theglobalhospitalitycollective/ Facebook: https://www.facebook.com/jodie.stirling.9/Helen Lavigne Website: ⁠https://www.brookledgeny.com/⁠ Instagram: https://www.instagram.com/brookledgeny/Facebook: https://www.facebook.com/brookledgenyRose Tipka Website: ⁠https://www.yourfamilysplace.com/⁠ Instagram: https://www.instagram.com/hostinginthemotherhood/Facebook: https://www.facebook.com/rose.ginleytipkaDebbie Todd Website: ⁠https://thewoodlandsathockinghills.com/⁠ Instagram: https://www.instagram.com/thewoodlandsathockinghills Facebook: https://www.facebook.com/profile.php?id=100072403310165

    Episode 17 - Raising the Standard: What Every Host Owes Their Guests
  3. Jul 21

    Episode 15 - One Thing That Changed My Hosting 

    In this episode, four seasoned hosts from around the world get candid about the one thing that changed how they host. From letting go of guest fear to finally collecting emails, this conversation is full of small shifts that made a big difference. In this episode, Jodie, Helen, Rose, and Debbie cover: Rose on stepping away from negative Facebook host groups and choosing not to fear her guests as well as her magic phrases to figure out what kind of guest is stayingHelen on switching to a Property Management Software//PMS to automate messaging and stop manually blocking calendars across platformsJodie on collecting guest emails through Jotform to get direct bookings flowingDebbie on hiring inspectors to catch the details her cleaning team missed, and treating the business like a business Connect with the Hosts Jodie Odlin  Website: https://www.theglobalhospitalitycollective.com/  Instagram: https://www.instagram.com/theglobalhospitalitycollective/ Facebook: https://www.facebook.com/jodie.stirling.9/ Helen Lavigne  Website: https://www.brookledgeny.com/  Instagram: https://www.instagram.com/brookledgeny/ Facebook: https://www.facebook.com/brookledgeny Rose Tipka  Website: https://www.yourfamilysplace.com/  Instagram: https://www.instagram.com/hostinginthemotherhood/ Facebook: https://www.facebook.com/rose.ginleytipka Debbie Todd  Website: https://thewoodlandsathockinghills.com/  Instagram: https://www.instagram.com/thewoodlandsathockinghills Facebook: https://www.facebook.com/profile.php?id=100072403310165

    Episode 15 - One Thing That Changed My Hosting 
  4. Jul 14

    Episode 14 - From Bunny Hills to 80% Direct Bookings: Jenn Boyles' Marketing Playbook

    Jenn Boyles is a Direct Booking Success founder and marketing strategist featured in the Sisterhood Edition of Hospitable Hosts, chapter 13. She built her own STR portfolio across Europe from a French Alps apartment to an Austrian chalet to a Liverpool canal boat, hitting 80% direct bookings before pivoting to teach other hosts how to do the same. In this episode, Jenn covers: Why relying on Airbnb as your sole booking channel is a business risk, and how a saturated Austrian ski town forced her to build her own brandThe mindset shift from "accommodation provider for a platform" to running an actual hospitality businessHow the STR Content Lab compresses a full marketing plan into two hours a month using her AI powered engineWhy the direct connection between host and guest, not welcome baskets or thread counts, is the real driver of great hospitality"It's not a case of if you build it, they will come. You have to tell people, and that's where the marketing comes in." Resources + Links: Hospitable Hosts book series, Sisterhood Edition, chapter 13The STR Content Lab: a monthly membership where hosts build a full month of marketing content in two hours, guided by Jenn's bespoke AI tool Connect with Jenn Boyles: Website: www.directbookingsuccess.comInstagram: @directbookingsuccessFacebook - Jenn Boyles LinkedIn: Jenn Boyles Connect with Tanya Rooney: Instagram: TanyaRooneyMNFacebook: Tanya Rooney Check out her properties: www.yyhmn.comAirbnb Host Profile

    Episode 14 - From Bunny Hills to 80% Direct Bookings: Jenn Boyles' Marketing Playbook
  5. Jul 7

    Episode 13 - Two Dishwashers, No Front Desk: Kim Herrlein on Hosting Big Groups and Boutique Hotels

    Kim Herrlein has spent over a decade hosting large groups at Purveyors of Leisure, her Palm Springs area vacation rental company built around homes with six or more bedrooms. She's since expanded into boutique hotel management, running properties in Northern California and Wyoming. In this episode we cover: The setup details that make large group hosting work: noise monitors, double dishwashers, extra fridges, and a coffee station built for a crowdMaking the leap from vacation rentals to boutique hotel management, and the surprising challenges of running a contactless hotelWhy she stays connected through a long-running women's mastermind group, and how outside perspectives sharpen her own businessShe also touches on the creative things being planned for The Global Hospitality Collective Summit, fall of 2026 "We're purveyors of leisure. We're not here to have you come and not have a good time." If you host big groups or you're eyeing a move into boutique hotels, this one's full of hard-won details you can use right away. Resources + Links: Hospitable Hosts 1, Chapter 19StayFi Connect for Success Mastermind Always Receptive Front Desk Solutions: Kim's Boutique Hotel front desk services Connect with Kim Herrlein: LinkedIn: Kim HerrlineInstagram: ⁠Kim_InsightSeeker⁠Check out her properties: STR Rentals Website: Purveyors of LeisureThe Fainting Couch (Northern California hotel)Elk Antler Inn (Wyoming hotel) Connect with Tanya Rooney: Instagram: TanyaRooneyMNFacebook: TanyaRooney28Check out her properties: STR Rentals Website: www.yyhmn.comAirbnb Host Profile

    Episode 13 - Two Dishwashers, No Front Desk: Kim Herrlein on Hosting Big Groups and Boutique Hotels
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About

Elevating Hospitality Standards, Together. We’re The Global Hospitality Collective (TGHC) — a worldwide movement of short-term rental hosts, boutique hoteliers, and hospitality innovators. Our mission is simple: to raise hospitality standards, elevate guest experiences, and empower hosts to build sustainable, profitable businesses. On this channel, you’ll find: 🎙 Bold Conversations — podcasts with industry leaders, changemakers, and real hosts. 🎬 Cinematic Docu-series — beautifully filmed stories that bring homes, hosts, and communities to life. 📚 Book Series Insights — behind-the-scenes in