Hill Theory

Hill Theory

Most companies don’t have a messaging problem. They have a connection problem. Something AI can’t solve. Leadership says one thing. Employees hear something else. Customers experience something different. That gap is where trust breaks. It’s also where the real work begins.

Episodes

  1. Jul 8

    The Gap Between the Policy and the Person

    Your company probably has an AI policy. Chances are, your employees are ignoring it anyway — not out of defiance, but because a document doesn’t answer the question they’re actually asking: “will I get in trouble for this?” In this special segment, we look at the widening gap between AI policies on paper and what employees actually feel confident doing in practice. We dig into the data on communication gaps and unsanctioned AI use, and ask the questions every communicator should be sitting with: What’s the difference between a policy that exists and one people actually carry with them? And whose job is it to close that gap before it closes itself the hard way? This one’s for the internal communicators, the corporate comms leaders, and anyone responsible for turning a policy PDF into something people actually understand. Tune in for a conversation about clarity, trust, and why good governance is a communications problem as much as a legal one.

  2. Jul 8

    Change Fatigue — When More Communication Makes Things Worse

    More emails. More town halls. More Slack channels. At some point, communication stops helping and starts adding to the exhaustion. In this special segment, we look at why 72% of employees say their organization went through major disruption in the past year, and why the instinct to “just communicate more” often backfires. We dig into the real cost of coordination overload, and ask the questions every communicator should be sitting with: When does more communication become the problem? And what does restraint actually look like in a moment of change? This one’s for the internal communicators, the corporate comms leaders, and anyone responsible for how their organization sounds, especially when everyone’s already stretched thin. Tune in for a conversation about clarity, restraint, and why the smartest comms strategy sometimes means saying less.

  3. Jul 8

    The Human Behind AI

    AI can draft your next announcement in seconds. It can’t sense the room. In this special segment, we’re zooming in on emotional intelligence — what it looks like for communicators and employees as AI becomes part of everyday work. We dig into the data on trust (spoiler: it’s not going the direction most companies think), and ask the questions every communications professional should be sitting with right now: Whose job is it to protect the human voice inside the message? And if AI can write faster than we can think, what’s actually left for us to do? This one’s for the internal communicators, the corporate comms leaders, and anyone responsible for how their organization sounds — to its people, and to the world. Tune in for a conversation about speed, judgment, and why the smartest AI strategy still starts with EI.

  • 3 Episodes

About

Most companies don’t have a messaging problem. They have a connection problem. Something AI can’t solve. Leadership says one thing. Employees hear something else. Customers experience something different. That gap is where trust breaks. It’s also where the real work begins.

Information

  • Creator
    Hill Theory
  • Years Active
    2026
  • Episodes
    3
  • Rating
    Clean
  • Copyright
    © Hill Theory
  • Show Website
    Hill Theory