On The Pulse

Pulse Group

On The Pulse is where product, technology, and go-to-market leaders share what it really takes to build. Hosted by Ricky Burns and Tony Mulcock, founders of Pulse Group, the show features Directors, CPOs, CTOs, and senior product leaders in candid conversations about roadmaps, technical challenges, career milestones, and leadership lessons. Some episodes highlight individuals and the stories that shaped them. Others are deep dives into how teams solve real market problems, what’s working, what isn’t, and what’s next.

Episodes

  1. May 27

    Health Tech Product Leadership, Confidence & Building AI-Native Teams with Brigitte West

    In this episode of On the Pulse, Tony Mulcock (Pulse Group) sits down with Brigitte West, a senior product leader in health tech, to unpack her journey from studying medical sciences and founding an early beauty tech company to leading product, design, engineering, and clinical teams at executive level. Brigitte shares why she’s stayed focused on healthcare impact, how shipping real products (from early breastfeeding support tools to systems used in millions of NHS appointments) shaped her career, and what she looks for when hiring across regulated and non-regulated backgrounds. The conversation explores women in tech and self-belief, learning by doing versus waiting for permission, leading in scale-ups with ROI-focused “bets,” building international teams in India with autonomy and strategic context, and how AI is changing workflows, decision-making, and the boundaries between PM, design, and engineering. 00:00 Believe Before Ready 00:44 Podcast Welcome Intro 03:03 From Med Sci to Startup 04:53 Health Tech Calling 11:45 Impact Driven Product Work 14:58 Hiring for Motivation Balance 24:45 Women in Tech Mentors 29:28 Action Over Permission 34:29 Leading at Different Scales 36:09 Crafting Product Strategy 36:33 Org Design Follows Strategy 37:46 Aligning With CEO And CFO 38:38 Products As Portfolio Bets 40:07 ROI Mindset In Scaleups 42:11 Balancing People Process Politics 42:58 Planning For High Impact 45:00 Redesigning Work With AI Tools 48:29 Building Teams In India 54:46 Autonomy And Decision Speed 58:06 AI Experimentation Culture 01:00:52 Personal AI Workflows 01:05:38 Leading Through AI Change 01:07:14 Impact Over Frameworks 01:09:18 Advice For Aspiring Leaders 01:12:38 Final Thanks And Wrap

    1h 13m

  2. May 14

    The Product Evolution: Navigating Retail, Leadership, and the AI Revolution with Fabrice Khullar

    In the debut episode of On The Pulse, host Ricky Burns sits down with Fabrice Khullar, a product leader who has spent over two decades at the forefront of digital transformation for some of the UK’s most iconic brands. Currently the Director of Product, UX, and Optimisation at Boots UK, Fabrice’s career journey spans senior roles at Sky, Sainsbury’s, and Selfridges, offering a unique perspective on how product management shifts between pure tech and large scale retail.  Fabrice pulls back the curtain on what it really takes to move from "delivery" to "discovery," how to handle the high pressure transition from individual contributor to leadership, and why the most important part of a product manager's role in the age of AI might be deciding what not to build.  In this episode, we discuss: The Career Pivot: How Fabrice moved from journalism and project management into the early days of product development at Orange and Sky. Retail vs. Pure Tech: The fundamental differences in managing products when your "customers" are right in front of you on the shop floor. The Leadership Leap: Moving from leading a product to leading the people who lead products, and the "dirty word" every leader must master: politics. The AI Revolution: What "vibe coding" means for the future of engineering and how product teams can use AI to accelerate roadmaps without losing the human touch. Agentic Commerce: Why the future of shopping is about "stacking channels" and meeting the consumer in their increasingly messy, multitasking lives. Timestamps: 00:00 - Introduction to On The Pulse   02:40 - Fabrice’s journey: From journalism to product management   07:08 - Disrupting the industry: Lessons from Sky and Now TV   11:49 - The unique challenges of product management in retail   15:51 - Why "technical debt" is actually a product strategy problem   22:22 - The transition into leadership: Moving from leading products to leading people   35:53 - AI, vibe coding, and the future of engineering   44:47 - The next decade of retail: Convenience, fragmentation, and agentic commerce   53:16 - Closing thoughts and where to connect with Fabrice   Connect with us: Host: Ricky Burns: https://www.linkedin.com/in/richardmarcburns/Guest: Fabrice Khullar: https://www.linkedin.com/in/fabrice-khullar-4309153/Produced by: Pulse Group: https://pulserecruit.co.uk/ Don't forget to subscribe to On The Pulse for more candid conversations with the leaders building the future of technology and product strategy.

    1 hr
  • 2 Episodes

About

On The Pulse is where product, technology, and go-to-market leaders share what it really takes to build. Hosted by Ricky Burns and Tony Mulcock, founders of Pulse Group, the show features Directors, CPOs, CTOs, and senior product leaders in candid conversations about roadmaps, technical challenges, career milestones, and leadership lessons. Some episodes highlight individuals and the stories that shaped them. Others are deep dives into how teams solve real market problems, what’s working, what isn’t, and what’s next.

Information

  • Creator
    Pulse Group
  • Years Active
    2K
  • Episodes
    2
  • Rating
    Explicit
  • Copyright
    © 2026 On The Pulse
  • Show Website
    On The Pulse