The Future Travel Experience (FTE) Podcast

Max Gosney
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The Future Travel Experience Podcast is a community support aid for any busy aviation professional feeling bamboozled by the searing pace of change hitting our world.  Tune in for a collaborative, friendly forum that will guide you on the innovations to look out for and overcoming the everyday challenges behind successful implementation. Each week, we’ll interview aviation chiefs who’ve blazed a trail with new tech. We’ll dig behind the hype to explore the very human challenges behind achieving effective digitisation.  What leadership traits are essential to drive change? What are the biggest lessons they learned through failure? How do we win employee buy-in for change? And, how might playing as one aviation team magnify the passenger-pleasing power and profitability of AI, robotics and immersive tech? The podcast will be powered by a philosophy of collaboration and best practice sharing across the aviation family. We’ll look at a whole range of technologies impacting every area of the passenger journey from autonomous pushback tugs, sustainability and exoskeletons on the ramp to the latest in on-board entertainment systems. We’ll even look up to the stars and the prospects of a bold new era of commercial space travel. If it’s pioneering then FTE wants to hear about it on the podcast. Because we believe that our aviation community can get to the future faster, if we can all go there together.  

Episodes

  1. 1D AGO

    IAG on AI, Biometrics & the Future of Aviation Innovation

    In this episode of the Future Travel Experience (FTE) Podcast, host Max Gosney sits down with Harvey Tate, Keith Walters, and David Breeze from the IAG Transform team to explore how innovation is overhauling the future of aviation operations across airlines and airports. From AI-powered turnaround optimisation and smart ramp technology to biometrics, autonomous vehicles, robotics, and the future potential of humanoid technology, the conversation explores some of the biggest innovations shaping the aviation industry today. The discussion also covers sustainability, operational efficiency, passenger experience, airport readiness, and the importance of collaboration across airlines, airports, regulators, suppliers, and technology providers. Topics discussed include: AI and Agentic AI in aviationSmart ramp technology and turnaround optimisationBiometrics and digital identityAutonomous vehicles and roboticsSustainability and operational efficiencyThe future of airport infrastructurePassenger experience innovationPreparing aviation teams for rapid technological changeA must-listen for aviation leaders, airport operators, airlines, and technology providers interested in the future of air transport innovation.

    46 min
  • 1 Episode

About

The Future Travel Experience Podcast is a community support aid for any busy aviation professional feeling bamboozled by the searing pace of change hitting our world.  Tune in for a collaborative, friendly forum that will guide you on the innovations to look out for and overcoming the everyday challenges behind successful implementation. Each week, we’ll interview aviation chiefs who’ve blazed a trail with new tech. We’ll dig behind the hype to explore the very human challenges behind achieving effective digitisation.  What leadership traits are essential to drive change? What are the biggest lessons they learned through failure? How do we win employee buy-in for change? And, how might playing as one aviation team magnify the passenger-pleasing power and profitability of AI, robotics and immersive tech? The podcast will be powered by a philosophy of collaboration and best practice sharing across the aviation family. We’ll look at a whole range of technologies impacting every area of the passenger journey from autonomous pushback tugs, sustainability and exoskeletons on the ramp to the latest in on-board entertainment systems. We’ll even look up to the stars and the prospects of a bold new era of commercial space travel. If it’s pioneering then FTE wants to hear about it on the podcast. Because we believe that our aviation community can get to the future faster, if we can all go there together.  

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