The Edge of Human and AI

Rebecca Rutschmann

What happens to coaching when AI enters the room? The Edge of Human & AI explores the frontier where human wisdom meets artificial intelligence. Each episode tackles the questions the coaching world needs to face — about ethics, innovation, human connection, and what remains irreplaceably human. Depth over hype. Evidence over buzzwords. Welcome to the edge. A Viva la Coaching Production.

  1. 5d ago

    The AI-Ready Leader Has Nothing to Do with AI — It's All About Judgment | with Shanda Mints

    There are two kinds of people in the age of AI. Those who use it to elevate their judgment — and those who quietly outsource their judgment to it. The difference between them isn't technical. It's a choice. And most leaders don't realize they're making it. Shanda Mints has spent 25 years transforming workforces at global scale and over a decade deploying AI in talent and leadership — long before generative AI made this conversation unavoidable. As VP AI Strategy & Transformation at Korn Ferry, she brings something rare: a perspective built on 50 years of leadership performance data, 11,000+ clients, and the hard-won clarity that comes from being in the room when organizations get this right — and when they don't. Her argument is simple and counterintuitive: the AI-ready leader has nothing to do with AI. It has everything to do with judgment. The 6 super factors that define leaders who thrive through transformation are all human competencies — and critical thinking, not AI literacy, is the one CEOs are hiring for right now. If you lead people, make decisions, or coach leaders through change — this conversation is for you. In this episode, Shanda and Rebecca explore: How AI should elevate, not outsource, human judgment for people at all levels rather than using it to enhance their own decision-making; from entry-level to executives Why not all AI is the same How the human experience is irreplaceable and what humans uniquely bring isn't just "judgment" but lived experience Why bad data in is bad data out and how many organizations are trying to apply AI before their data is clean or complete.  How a large-scale study found that coachee traits like agreeableness, striving, focus, and sociability map to different coaching style preferences and revealed data that can inform more personalized AI-assisted coaching systems Six "super factors" for AI-ready leadership How vibe coding requires iteration and conceptual thinking suggesting that leaders should roll up their sleeves and experiment with AI tools: it's all about the the iterative process Resources & Links: The AI Ready Leader (article) From Feedback to Impact (article) Step Up The Coaching Game (article) Shanda on LinkedIn Viva La Coaching

    The AI-Ready Leader Has Nothing to Do with AI — It's All About Judgment | with Shanda Mints
  2. Sep 4

    The Core of Coaching Is Universally Human | with Dr. Jessica Singh

    Jessica Singh was a board-certified emergency physician — trained at Stanford, credentialed by ICF and NBHWC — when she realized that none of her expertise was what was actually transforming people. What was? The coaching relationship itself. The presence. The inner work. The willingness to sit with someone without needing to fix them. In this episode, Jessica shares the journey from a Pediatric ER where she was told burnout and suicidal thoughts were "completely normal," through yoga, Ayurveda, and a physician wellness fellowship at Stanford, to building a brand-new Health and Wellbeing Coaching Certificate at NYU — the university where she started as a pre-med student decades ago. We talk about what whole-person coaching actually demands of a practitioner, why health and leadership coaching have stayed stubbornly apart despite being inseparable, and how to build a curriculum that is rigorous enough for a world-class institution and alive enough to genuinely transform someone. And we talk about the gap — the one between the professional bio and the interior life — that Jessica is still working to close herself. Because the core process of coaching is universally human. It doesn't require an expert. It requires someone willing to do the work. In this episode, Jessica and Rebecca explore: Jessica's journey through burnout and depression during residency, and how a yoga teacher training became the first time she truly learned what health meant What Jessica discovered during her Stanford fellowship about why healthcare institutions are structured the way they are, and why it isn't the individual doctor's fault Building a new health and wellbeing coaching program at NYU and how Jessica has created a coach education program that blends evidence-based rigor with a whole-person, heart-centered approach Why health and wellbeing still lack a universally agreed-upon definition, and what coaches must be willing to face in themselves before they can genuinely hold space for others Bridging leadership coaching and health coaching and why these fields have stayed stubbornly apart Integrating AI into coach training and how AI is already mirroring back what people truly need support with, and why ethical AI literacy is essential from day one of a coaching program Jessica's upcoming book inspired by the question: what if physicians knew the issues before they entered the system, instead of getting destroyed and having to rebuild? Resources & Links: Jessica's Podcast "The Health and Wellness Coach Journal" The NYU Health & Wellbeing Coaching Program Manifesto for AI in Coaching: vivalacoaching.com/manifesto Become AI-informed — Rebel Store: vivalacoaching.com All episodes: vivalacoaching.com/vivapodcast

    The Core of Coaching Is Universally Human | with Dr. Jessica Singh
  3. Jul 31

    What Both Sides of the AI Debate Have in Common — and the Risk Neither Is Talking About | with Dr. Laura Rees-Davies

    Dr. Laura Rees-Davies is a Chartered Coaching Psychologist, Senior Lecturer at Cardiff Metropolitan University, and active practicing coach — and she's mid-way through something most researchers don't have the nerve to do: interviewing coaches at every point of the AI adoption spectrum, and following the data wherever it leads. What she's finding surprised even her. In this conversation with Rebecca Rutschmann, Laura shares what 25 qualitative interviews have already revealed: coaches who've built their entire practice around AI and coaches who want nothing to do with it don't disagree on what coaching is for. They carry the same hopes. The same concerns. The same core belief — that coaching exists to help people flourish, to grow, and to eventually not need the coach anymore. The disagreement isn't about values. It's about the one question the whole field is working to answer: what is the actual difference between a human coach and an AI coach? And then there's the risk she doesn't hear enough people talking about. Not coaches being left behind. Coaches moving forward carelessly — using tools that hold sensitive conversations without informed consent, without data protection, without asking what a platform does with what gets said in a session. Or with what gets said about them. She doesn't see the danger in resistance. She sees it in acceleration without guardrails. Laura co-researches with Professor Jonathan Passmore, co-signed the Manifesto for AI in Coaching, and presented on the research panel at the NYU Coaching and Technology Summit 2026. My closing reflection might stay with you long after the episode ends. In this episode, Laura and Rebecca explore: What 25 qualitative interviews have already surfaced — and what surprised Laura most The difference between coaches who are "unskilled and unaware" vs. those who actively choose not to use AI Why "evidence-based" and "research-informed" are not the same thing — and how to tell the difference The democratic promise of AI coaching — and its real limits Why Laura worries less about coaches falling behind, and more about coaches moving forward without protecting their clients or themselves What informed consent really looks like when AI enters the coaching relationship Why the gap between sessions — the discomfort of not having an answer yet — might matter more than we think  Resources & Links Manifesto for AI in Coaching: vivalacoaching.com/manifesto Laura's AI in Coaching research survey (with Prof. Jonathan Passmore) Become AI-informed — Rebel Store: vivalacoaching.com All episodes: vivalacoaching.com/vivapodcast Participate in Laura's Research: Laura and Professor Jonathan Passmore are running a quantitative survey on self-efficacy, perceived ethical risk of AI in coaching, and professional identity. They need 250 participants — and want to hear from coaches whether or not you use AI. Listen within the next four weeks and use the survey link above to get involved.

    What Both Sides of the AI Debate Have in Common — and the Risk Neither Is Talking About | with Dr. Laura Rees-Davies
  4. Jul 24

    The Art of Becoming a Mature Coach | with Dr. David Drake

    There's a moment when competency stops being enough. You know the techniques. You've logged the hours. You've helped people move. And still — something in you knows there's a further shore, and the models you've mastered can't take you there. David Drake has spent 30 years mapping what lies beyond mastery. As the creator of Narrative Coaching and author of the forthcoming Five Maturities, he has been building a language for something most coaches can feel but rarely name: the difference between getting better at what you do — and becoming something different altogether. This conversation is about that becoming. In this episode, Rebecca and David explore: Why maturity is not just more mastery — and how competency models take you from novice to adequate but never to wise The Five Maturities framework and what it actually asks of a coach willing to move beyond identity and defensiveness The Third Spaces model — and why staying in the ping-pong match keeps us circling the same carousel What a rappelling guide taught David about presence, and why your feet know things your head doesn't How AI will reshape the coaching landscape — and what that frees humans to finally become And the question David returns to throughout his work: What is calling you? This is a conversation for coaches who suspect the horses could run — if they'd just let them off the carousel. Resources: David runs the Moment Institute: themomentinstitute.com His personal website: www.davidbdrake.com  His book on the Five Maturities is out in August 2026

    The Art of Becoming a Mature Coach | with Dr. David Drake
  5. Jul 17

    How AI Is Forcing the Leadership Shift We Were Never Prepared For | with Sheila Boysen-Rotelli

    No one prepared us for this. Not our leadership programs. Not our years of expertise. Not the organizations we built our identities inside. AI is forcing a shift that most leaders, educators, and coaches were never designed to support — and the gap between recognizing it intellectually and actually making the transition is wider, and more personal, than most people are willing to admit. In this episode, Rebecca is joined by Sheila Boysen-Rotelli — organizational consultant, researcher, academic, and coach, working at BTS and across higher education at the intersection of leadership development, adult transformation, and the future of work. Sheila has spent 15 years researching the future of work, and for the past few years has been watching it arrive in real time — in boardrooms, classrooms, and coaching sessions — in ways that are both exhilarating and deeply unsettling. Together, they explore why AI isn't just a technological disruption — it's a developmental one. Why the tools and identities that made us successful are suddenly inadequate, and what it actually takes to move from expert to learner when the stakes are real and the room is watching. They get into the uncomfortable irony of learning institutions being the most resistant to the disruption that catalyzes growth, how AI innovation is quietly emerging from the most unexpected corners of organizations, and what it looks like to co-design change instead of manage it from a distance. And then there's the part that may matter most: the honest, lived gap between knowing better and doing better. Sheila doesn't offer this from a textbook — she names it from her own experience. Someone who is getting more frustrated than usual, who is being asked to be more supportive of herself rather than harder, who is learning that the expert hat, for all its comfort, was never the whole wardrobe. The real shift isn't about reaching a summit. It's about range — the capacity to move, flex, and meet other human beings where they are. If you've ever felt quietly unprepared for what AI is asking of you — not technically, but humanly — this conversation is for you. What you'll take away: Why AI is a forcing function for vertical development — and why horizontal skills alone won't get you through what's coming The "from expert to learner" shift: what it costs, what it requires, and why most leaders resist it even when they know better The "cup" metaphor: how we confuse adding skills with actually expanding the inner capacity to hold complexity Why AI innovation in organizations is coming from the least expected places — and what leaders need to do about it The uncomfortable irony of institutions built for learning being the most resistant to the disruption that makes growth possible Why it's not about the summit — it's about range, and what that means for every leader, educator, and coach navigating today Links mentioned in this episode: Sheila on LinkedIn Find out more: https://vivalacoaching.com/vivapodcast/

    How AI Is Forcing the Leadership Shift We Were Never Prepared For | with Sheila Boysen-Rotelli
  6. Jul 10

    What "Client-Centered" Actually Demands in the Age of AI | with Jonathan Reitz

    What if the biggest barrier to AI in coaching isn't the technology — it's the coach? Jonathan Reitz has spent 29 years coaching leaders and building coaches. He has a wildly unlikely backstory — electrical engineering, stand-up comedy, radio, TV news — and an ADHD diagnosis just two years ago that finally explained all of it. Now a leading voice at the NYU AI Summit and ICF Germany, Jonathan joins Rebecca for one of the most honest conversations on this show about what "client-centered" actually requires of us in 2026. Together they explore why humility — not methodology — is the single greatest predictor of coaching success, why clients are more comfortable with AI in coaching than most coaches are, and what responsible AI use really looks like (including the one clause that must be in every coaching contract). Plus: a German word that stopped a 29-year coaching veteran cold — and a question about silence that nobody in the coaching world has ever answered directly. If you coach, lead, or care about humans in the age of AI — this one is for you. What you'll take away: Jonathan's unconventional journey ADHD diagnosis Why heterogeneous conversations matter Leaders vs. managers "We're in it together": why AI is less threatening in a vision-based leadership culture The unanswered question no coach has ever answered directly The growing edge for coaches in 2026 Augenhohe (eye-level): the German coaching concept Rebecca introduces AI as the "Third Voice" Build habits first, then invite AI in Jonathan's 3 requirements for responsible AI Jonathan's 3 AI tools Staying human Links mentioned in this episode: Jonathan on LinkedIn Find out more: https://vivalacoaching.com/vivapodcast/

    What "Client-Centered" Actually Demands in the Age of AI | with Jonathan Reitz
  7. Jul 3

    AI Is Here to Stay — But So Are We | with David E. Cooley

    What if the best way to be more human as a coach... is to use more AI? In this episode, Rebecca is joined by David E. Cooley — Director of Alumni Career Services and Executive Coach at the UCLA Anderson School of Management, and founder of the David E. Cooley Executive Coaching Scholarship at NYU. David bridges two worlds: the strategic use of AI in coaching sessions, and the deeply human skill of showing up fully present for every client. Together, they explore why applying to jobs online has become an "electronic black hole," how AI note-takers are actually making coaching conversations richer and more connected, and why the coaches who embrace AI will have a massive differentiator over those who don't. They also unpack the gap between AI resistors and overconfident over-reliers, and what leaders really need to do to guide their teams through this change. And then there's this — the thing that might matter most: when fear gets in the way, when imposter syndrome creeps in, when the overwhelm feels too big to push through... the answer is almost never "do more." It's to take the next small, meaningful step. Just one. That's it. Drawing on BJ Fogg's Tiny Habits and Carol Dweck's growth mindset, David makes a compelling case that starting small isn't settling — it's the whole strategy. The coaches who get this will move. The ones who wait for perfect readiness, won't. Whether you're a coach, a leader, or just someone trying to figure out where you fit in an AI-powered world — this conversation will leave you with both permission and a plan. What you'll take away: Why AI note-takers amplify the humanity in coaching sessions The "electronic black hole" of online job applications — and what actually works instead Over-reliance vs. over-confidence: the AI gap David sees every day What skills leaders and coaches need most right now Why the next small, meaningful step is often all it takes to move through fear, imposter syndrome, and overwhelm Why "AI is here to stay — but so are we" Links and resources mentioned in this episode: David on LinkedIn David's private coaching practice UCLA Anderson Alumni Career Services David E. Cooley Executive Coaching Scholarship at NYU Find out more: https://vivalacoaching.com/vivapodcast/

    AI Is Here to Stay — But So Are We | with David E. Cooley

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About

What happens to coaching when AI enters the room? The Edge of Human & AI explores the frontier where human wisdom meets artificial intelligence. Each episode tackles the questions the coaching world needs to face — about ethics, innovation, human connection, and what remains irreplaceably human. Depth over hype. Evidence over buzzwords. Welcome to the edge. A Viva la Coaching Production.