AI and the Executive Table

Kenza Ait Si Abbou

The Podcast where AI meets real world decisions Kenza Ait Si Abbou Lyadini | Scailers GmbH AI and the Executive Table is the podcast for C-suite leaders and board members navigating the real decisions of AI transformation. Hosted by AI strategist and Spiegel bestselling author Kenza Ait Si Abbou, each episode unpacks the human, organizational, and technological shifts that turn AI from boardroom pressure into lasting business value. No hype. No theory. Just the conversations that matter at the top. ------- About Kenza Kenza Ait Si Abbou-Lyadini is one of Germany’s most sought-after voices on AI transformation and leadership in uncertain times. Born in Morocco, she studied electrical engineering in Spain and industrial engineering in Berlin. As a former CTO and board member at Fiege Logistik, as well as a senior manager at IBM and Deutsche Telekom, she brings operational credibility across all scales, from global technology conglomerates to complex family-run businesses. Today, she is the founder and CEO of Scailers, an AI consultancy focused on sustainable transformation. Her work combines AI strategy, leadership and governance. Kenza is the author of three Spiegel bestsellers, including 'Keine Panik, ist nur Technik' (, 'Menschenversteher' nominated for the German Business Book Award and 'Meine Freundin Roxy', which was adapted into a fulldome film. She regularly appears on TV, radio and in print as a sought-after expert on AI and digital transformation. In 2020, 'Capital' magazine named her one of the Top 40 Under 40 in Germany, and in 2021, the 'Handelsblatt' named her a “pioneer of transformation”. Hosted on Acast. See acast.com/privacy for more information.

  1. 2d ago

    How People Really Work With AI

    We talk a lot about how executives think AI is being used in their organizations. This episode is about how it is actually being used — at scale, in the real world, across a quarter million real conversations. Stanford University's SALT Lab analyzed 249,834 real Claude.ai conversations to answer three questions: what work people bring to AI, what control they retain over the process, and where the collaboration breaks down. The findings challenge some of the most common assumptions executives hold about AI adoption. The most striking finding: 56% of conversations involving actionable tasks were consequential or hard-to-reverse work. Legal guidance. Financial decisions. Strategic choices. People are not using AI for trivial tasks — they are bringing their most difficult problems to it, often without any formal organizational sanction or governance framework in place. Legal and financial guidance had the highest Task Criticality Index at 2.14. And yet — the human remains in control. 72% of conversations were human-led, with AI assisting rather than directing. Users typically adapted AI outputs rather than using them verbatim. Higher-stakes tasks nearly doubled conversation length and engagement. And friction — which appeared in roughly half of all conversations — was often productive: users who encountered resistance from the AI emerged more engaged and more capable. The central tension the study surfaces: does working with AI build human capability, or substitute for human effort? Active teaching — where users explain context, correct outputs, and shape results — occurred in 67% of conversations. But the benefits were unevenly realized. The executives who understand this dynamic will design better governance. The ones who don't will discover the gap the hard way. Key Takeaways People are already using AI for consequential, high-stakes work — whether organizations have sanctioned it or not. The governance gap is real and it is already being filled informally.72% of conversations are human-led. The narrative that AI is taking over is not supported by behavioral data at scale. Humans are still in the room — the question is whether the room has the right rules.Friction is not failure. Productive friction — where AI challenges or resists — increases human engagement and capability. Optimizing for seamless AI interactions may be removing something valuable.AI benefits are unevenly distributed. Employees who already know how to use AI effectively get more capable. Those who don't risk falling further behind. AI literacy is a strategic investment, not a nice-to-have.The governance imperative: the highest-risk work is being brought to AI first. Organizations that are still designing their governance framework are already behind the behavior curve of their own employees. Source: Shao, Y., Zhao, D., Padmakumar, V., Wang, J., & Yang, D. (2026). Human–AI Collaboration at Scale: Task Criticality, Agency, and Friction Across 250,000 Conversations. Stanford University SALT Lab. https://arxiv.org/abs/2608.human-ai-collaboration-at-scale Hosted on Acast. See acast.com/privacy for more information.

    How People Really Work With AI
  2. Oct 27

    Management Illusions About Agentic AI (Part 2)

    After two episodes on what goes wrong in execution and deployment, this episode zooms out to the questions that keep boardrooms busy: What return can we realistically expect? How do we organize for this? And what does a credible AI strategy actually look like? In this second and final episode of the Management Illusions series, Kenza and Pascal cover the remaining three illusion domains — and the findings are the ones most executives will recognize from their own boardrooms. Illusion Domain 3 covers the ROI stage. The downsizing illusion — the most prevalent and most damaging of all ten illusions according to the expert survey — is the belief that AI agents will enable significant workforce reductions. Ford, Klarna, and Salesforce all had to rehire thousands of workers whose AI replacements showed unreliable performance. Up to 30% of workers laid off due to AI may need to be rehired within three years. The productivity illusion reflects the well-known productivity paradox: measured productivity improvements from agentic AI trail perceived and expected improvements. Accelerating one process creates little firm-level value if downstream processes become bottlenecks. Illusion Domain 4 concerns how firms organize for AI. The bottom-up illusion is the belief that AI champions or ambassadors at the mid-level can drive the transformation. No firm has succeeded with this model alone: champions lack time, technical authority, and formal power to change how work is organized. The agent=employee illusion is the urge to anthropomorphize AI agents — giving them human names, placing them on org charts — which early evidence suggests may undermine managerial oversight and accountability. Illusion Domain 5 addresses strategy. The master plan illusion is the belief that firms need a firm-wide agentic AI vision and roadmap. Agentic AI is an instrument for executing a business strategy — not a strategy in itself. The preparation illusion comes in two opposite failure modes: starting without sufficient foundations, or waiting indefinitely for perfect conditions that never arrive. Key Takeaways The downsizing illusion is the most damaging of all ten illusions. Up to 30% of workers laid off due to AI may need to be rehired within three years. Deploying AI agents requires substantial human resources to build, test, maintain, and oversee them.Productivity gains in individual tasks do not automatically translate to firm-level productivity. Accelerating one process is worthless if downstream processes become bottlenecks.The honest reframe: agentic AI is a long-term investment in competitiveness — not a short-term cost reduction lever.The bottom-up illusion: AI champions without dedicated time, technical depth, and formal authority produce monthly update meetings, not transformation. Successful firms combine top-down enablement with bottom-up initiative.In one firm of 30,000 employees, successful transformation required approximately 60 dedicated full-time employees centrally — with HR as a close partner, because scaling AI means reorganizing work.A firm-wide agentic AI master plan puts the cart before the horse. What firms need is a governance and infrastructure framework within which functions can deploy AI where it genuinely helps.The final test for any AI investment: if you removed the word 'AI' from the proposal — would it still be a compelling business case? Hosted on Acast. See acast.com/privacy for more information.

    Management Illusions About Agentic AI (Part 2)
  3. Oct 20

    Management Illusions About Agentic AI (Part 1)

    Over 40% of agentic AI projects will be cancelled by end of 2027, according to Gartner. Many more remain stuck in experimentation. And even those that scale often fail to deliver the intended return on investment. The technology is not the problem. The mental models are. In this first of two episodes based on a major new study by Johannes Habel and colleagues — validated through a survey of 167 technical experts — Kenza and Pascal unpack the four management illusions that undermine agentic AI at the use case development and deployment stages. Illusion Domain 1 covers two illusions around developing use cases. The agent-first illusion is the belief that AI agents can and should eventually enter virtually any business process. In reality, only about 10% of automations in a large-scale transformation actually require LLM-based agents — the rest can be handled by simpler, more deterministic tools. The end-to-end illusion is the expectation that a single AI agent can reliably navigate complex multi-step processes. Today's agents require highly specialized scope and human orchestration; broader process improvement emerges by combining multiple agents with other technologies and humans in the loop. Illusion Domain 2 covers the deployment stage. The testing illusion is managers' systematic underestimation of the effort required to evaluate and safeguard agent reliability. AI agents that perform well in demos regularly fail in unattended production — often silently — and the availability of domain experts, not technical experts, is usually the bottleneck. The scaling illusion is the assumption that a successful pilot can be replicated quickly and cost-effectively. In practice, processes that look similar often differ in inputs, IT systems, and data quality — and the human resource challenges of scaling AI agents are as significant as the technical ones. Key Takeaways AI agents should be the last resort for automation, not the first. Only about 10% of identified automations in one large-scale transformation required LLM-based agents.The end-to-end illusion: today's AI agents cannot reliably navigate complex multi-step processes. The right approach is specialized agents for clearly defined subtasks, orchestrated alongside humans and other tools.AI agents that pass demos regularly fail in production — often silently. A voice agent in automotive called former customers to reactivate them; it performed significantly worse than human agents and caused many opt-outs.The testing burden falls on domain experts, not technical experts. Their availability — not the technology — is usually what limits deployment timelines.Scaling is not replication. A pilot designed to prove feasibility is rarely designed to scale. The second implementation almost always takes longer and costs more than expected.Scaling AI agents ultimately means scaling human agents too — reorganizing roles, building new skills, and securing employee buy-in. Hosted on Acast. See acast.com/privacy for more information.

    Management Illusions About Agentic AI (Part 1)
  4. Oct 13

    AI-Augmented Forecasting

    Show Notes Most executive decisions are forecasts in disguise. 'Will this market grow?' 'Will this AI initiative deliver ROI?' 'Will this acquisition integrate well?' These are all probability estimates — and most leadership teams make them without any structured method, relying instead on experience, intuition, and the confidence of whoever speaks loudest in the room. In this episode, Kenza and Pascal explore two landmark studies on AI-augmented forecasting and what they mean for executive decision-making. The first, by Halawi et al. (NeurIPS 2024), shows that a retrieval-augmented AI system can approach the forecasting accuracy of competitive human forecasters — and that combining AI and human judgment always outperforms either alone. The second, by Schoenegger et al. (2025, co-authored with Philip Tetlock, the world's leading expert on forecasting), shows that AI assistance improves human forecasting accuracy by 24–28% — even when the AI assistant is deliberately biased and overconfident. The key insight: the benefit is not just informational. It is cognitive. Engaging with an AI perspective — even an imperfect one — forces assumption-surfacing, reduces overconfidence, and makes human judgment measurably more accurate. The Brier Score — a rigorous calibration metric that measures how well-calibrated probability estimates are, not just whether someone was right or wrong — confirms the improvement is real and quantifiable. For boards making high-stakes decisions under uncertainty, this is not a hypothetical. It is a demonstrated, quantifiable capability that most executive teams are not yet using systematically. Key Takeaways Combining AI forecasts with human judgment always produces better outcomes than either alone — confirmed across thousands of forecasting questions.AI assistance improves human forecasting accuracy by 24–28%, measured by the Brier Score — the gold standard for calibration.The benefit is cognitive, not just informational: AI forces you to surface assumptions you didn't know you were making and reduces overconfidence even in experienced forecasters.AI performs best exactly where boards struggle most — in the 30–70% uncertainty range where nobody is sure and overconfidence is highest.Most executive teams use AI to summarize and report. The studies suggest they should be using it to challenge assumptions before the decision is made.The practical starting point: pick one recurring decision type, introduce probability language, track outcomes, and score calibration over time. Hosted on Acast. See acast.com/privacy for more information.

    AI-Augmented Forecasting
  5. Sep 22

    Data Governance & Trust

    Most organizations have data governance policies. Far fewer have data governance that actually works when it meets day-to-day operations. In this episode, Kenza and Pascal move beyond the theory and into the uncomfortable reality: why governance frameworks fail, why data quality is a leadership responsibility that nobody owns, and why the difference between having data and trusting data is exactly where most AI projects quietly fall apart. The episode closes with a line worth writing down: a dashboard can be technically correct and still be organizationally untrustworthy. And another: trust should be earned by the system, not requested by the project team. Key Takeaways •      Data governance only works when it protects value and speeds decisions — not when it is purely a compliance exercise people route around. •      The business owns the meaning of data. Technology owns the enablement. Governance connects the two. •      AI did not repeal garbage-in, garbage-out. It just made the garbage more eloquent. LLMs can mask data quality problems — which makes them more dangerous, not less. •      Trust in data must be built progressively: low-stakes decisions first, visible provenance, measurable error rates, and explicit human override. •      The opposite risk is equally dangerous: executives who trust the data too much. Confidence is not evidence. Mature organizations institutionalize questioning. Hosted on Acast. See acast.com/privacy for more information.

    Data Governance & Trust

About

The Podcast where AI meets real world decisions Kenza Ait Si Abbou Lyadini | Scailers GmbH AI and the Executive Table is the podcast for C-suite leaders and board members navigating the real decisions of AI transformation. Hosted by AI strategist and Spiegel bestselling author Kenza Ait Si Abbou, each episode unpacks the human, organizational, and technological shifts that turn AI from boardroom pressure into lasting business value. No hype. No theory. Just the conversations that matter at the top. ------- About Kenza Kenza Ait Si Abbou-Lyadini is one of Germany’s most sought-after voices on AI transformation and leadership in uncertain times. Born in Morocco, she studied electrical engineering in Spain and industrial engineering in Berlin. As a former CTO and board member at Fiege Logistik, as well as a senior manager at IBM and Deutsche Telekom, she brings operational credibility across all scales, from global technology conglomerates to complex family-run businesses. Today, she is the founder and CEO of Scailers, an AI consultancy focused on sustainable transformation. Her work combines AI strategy, leadership and governance. Kenza is the author of three Spiegel bestsellers, including 'Keine Panik, ist nur Technik' (, 'Menschenversteher' nominated for the German Business Book Award and 'Meine Freundin Roxy', which was adapted into a fulldome film. She regularly appears on TV, radio and in print as a sought-after expert on AI and digital transformation. In 2020, 'Capital' magazine named her one of the Top 40 Under 40 in Germany, and in 2021, the 'Handelsblatt' named her a “pioneer of transformation”. Hosted on Acast. See acast.com/privacy for more information.

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