Sole Source

Matthew Neuberger

Sole Source is the go-to podcast for manufacturers and contractors who are ready to stop leaving money on the table and become the undisputed, first-choice partner for their clients. Hosted by Matthew Neuberger, the show features insightful conversations with industry leaders who have successfully escaped the "bid trap" to build value-driven, fulfilling businesses. Whether you are looking to secure high-value projects, align with dream clients, or boost team morale, Soul Source provides the actionable strategies you need to build the business you always envisioned.

Episodes

  1. Oct 5

    Beyond the Bottleneck: Building a More Resilient Manufacturing Business with Andrew Barrieau | Sole Source

    Episode Summary In this episode of the Sole Source Podcast, host Matthew Neuberger sits down with Andrew Barrieau, CEO of Felins and Chairman of the Packaging Machinery Manufacturers Institute (PMMI), for a wide-ranging conversation about leadership, resilience, technology, and the future of manufacturing. Andrew traces Felins' 105-year history back to a sausage-making bottleneck in Milwaukee and explains how the company grew by solving practical problems for customers. He shares lessons from nearly 45 years in manufacturing—including his path from the shop floor to the CEO's office, the decision to bet on himself and buy into a business, and the painful 2008 downturn that forced Felins to reinvent itself. The conversation also explores how manufacturers can use AI to eliminate repetitive work, improve customer service, and give employees more meaningful roles; why workforce development is one of the industry's most important challenges; and how a culture of “candor with care” helps teams learn, adapt, and grow. Andrew makes the case that packaging is an under-the-radar industry with enormous career opportunities—and that the companies prepared to develop people and embrace change will be best positioned for what comes next. Show Notes From sausage links to a 105-year manufacturing business: Learn how a production bottleneck at a Milwaukee sausage company led to the invention that became the foundation of Felins. The long road to the CEO's office: Andrew explains how working across 12 different roles—from R&D and field service to sales and manufacturing—prepared him to lead a company. Surviving a market collapse: When the 2008 recession devastated the print industry, Felins lost nearly 40% of its business and had to reinvent itself. Andrew explains how the company adjusted spending, protected cash, diversified into food, pharma, and e-commerce, and rebuilt for growth. What PMMI does for the industry: As Chairman of PMMI, Andrew discusses the value of industry collaboration, shared data, trade shows, voice-of-customer forums, and collective problem-solving. The future of packaging machinery: Explore how sustainability, automation, flexible production, SKU proliferation, and retiring technical talent are changing the needs of manufacturers and their customers. AI is not a one-and-done project: The discussion covers the importance of protecting company data, building internal capability, and creating a plan to maintain AI systems when the original developer or outside consultant is no longer involved. Candor with care: Andrew explains Felins' core value of giving direct feedback in a way that is helpful rather than hurtful—and why teams need a shared goal in order to hear difficult truths. The next generation of manufacturing talent: Hear how Felins partners with schools and workforce programs to give students hands-on experience, reduce college debt, and create a path from high school to advanced technical work. The power of helping before asking: Andrew reflects on why taking on responsibility, learning continuously, and becoming indispensable can open doors faster than chasing the next title or paycheck. Guest Profile: Andrew Barrieau Andrew Barrieau is the CEO of Felins, a Milwaukee-based manufacturer of packaging and processing equipment, and Chairman of the Packaging Machinery Manufacturers Institute (PMMI). He has nearly 45 years of manufacturing experience and has spent more than two decades in the packaging industry. Andrew began his career on the shop floor and advanced through R&D, field service, service management, sales, and manufacturing leadership before becoming a CEO. His leadership philosophy emphasizes promoting from within, developing people, solving bottlenecks, and practicing “candor with care.” He is also deeply involved in workforce development and mentoring the next generation of manufacturing professionals. Learn more about PMMI at pmmi.org and Felins at felins.com

  2. Aug 28

    Navigating Trade Shows and Making the Most of PACK EXPO: Successful Booth Strategies to Gain Customers with Glen Long | Sole Source

    Episode Summary: In this episode of the Sole Source Podcast, host Matthew Neuberger sits down with Glen Long, Senior Vice President of PMMI, to discuss how machinery manufacturers can maximize their ROI at PACK EXPO. Glen shares expert strategies for navigating the trade show floor, converting booth traffic into qualified leads, and building lasting customer relationships in the packaging industry. Whether you are preparing for your next trade show or looking to refine your sales process, this episode provides actionable insights. To further your success, be sure to register for the Successful Trade Show Selling Program and sign up for the upcoming PACK EXPO webinar for more expert guidance. Key Takeaways: Maximizing PMMI & Booth ROI: Practical strategies to engage attendees, drive qualified booth traffic, and turn event connections into long-term customers. Transitioning to Integrated Solutions: Why machinery manufacturers must evolve beyond standalone equipment performance to offer comprehensive, integrated solutions for CPGs. Navigating Complex Buying Teams: How buying processes have shifted toward multi-stakeholder teams, requiring technical sales professionals to align with diverse decision-makers. Emerging Packaging Trends: Key market forces reshaping the landscape—including equipment flexibility, material sustainability, and rapid shifts in consumer demand. Eliminating "Free Consulting": Strategic ways sales teams can avoid educating unqualified prospects or providing unpaid technical expertise without mutual commitment. Elevating Sales Standards: Insights into PMMI’s Certified Technical Sales Professional program and the power of long-term, reinforced training over one-off workshops. About Our Guest: Glen Long serves as the Senior Vice President at PMMI (The Association for Packaging and Processing Technologies). With extensive leadership experience across packaging machinery and trade associations, Glen drives strategic initiatives focused on business intelligence, industry education, and workforce development. Working closely with machinery builders, CPG executives, and industry partners, Glen has been instrumental in shaping programs like the Certified Technical Sales Professional curriculum. His work empowers capital equipment manufacturers to adopt modern commercial practices and thrive in an increasingly competitive global market. For more information: Register for the Successful Trade Show Selling Program Register for the PACK EXPO Webinar

  3. Jul 28

    The Developer’s Edge: Mastering Trust and Transparency in Construction with Fletch Smith | Sole Source #3

    Episode Summary: In this insightful third episode of the Sole Source Podcast, host Matthew Neuberger sits down with Fletch Smith, co-owner of Fletco Construction. Fletch brings a unique "Developer’s Mindset" to the world of general contracting, sharing how he successfully transitioned from internal development projects to winning external bids by prioritizing value over the lowest price. Throughout the conversation, Fletch unpacks the pitfalls of the "bid trap" and explains why transparency—even when it leads to a higher initial cost—is the ultimate foundation for lasting client trust. Whether you’re a manufacturer, contractor, or entrepreneur, this episode offers a masterclass in strategic diversification, identifying market gaps, and building a business legacy that thrives across generations. Key Takeaways: Escaping the Bid Trap: Why competing solely on price is a race to the bottom that drains your team and your profits. The Developer’s Mindset: How viewing projects through a holistic, owner-centric lens allows you to identify risks and provide solutions that others miss. The Power of Strategic Diversification: Insights into Fletch’s approach to managing a diverse portfolio across land development, hospitality, and industrial leasing. Trust Through Transparency: Why proactively identifying potential issues in project plans builds more authority than a low-ball bid ever could. Building for the Future: Fletch’s philosophy on empowering teams, delegating to experts, and creating a sustainable legacy for his family and community. About Our Guest: Fletch Smith is the co-owner of Fletco Construction, a Texas-based commercial construction company known for building projects that strengthen local communities across the state. Alongside his wife and business partner Taryn, Fletch has helped grow Fletco through a culture rooted in hard work, innovation, and strong relationships. With a hands-on leadership style and a deep understanding of the industry, Fletch focuses on delivering high-quality projects while building lasting partnerships with clients and team members. Under his leadership, Fletco has completed a wide range of projects, including emergency service facilities, community centers, and educational spaces. Beyond construction, Fletch is passionate about investing in people and building communities that will thrive for generations to come. Connect with Fletch Smith & Fletco Construction: Company Website: fletcoconstruction.com LinkedIn: Fletco Construction Instagram: @fletcoconstruction Facebook: Fletco Construction Connect with Sole Source: Host: Matthew Neuberger Website: https://go.sandler.com/neuberger/ Subscribe: Available on Spotify, Apple Podcasts, and YouTube. If you enjoyed this episode, please leave us a review and share it with a fellow professional who is ready to escape the bid trap!

  4. Jun 24

    Escaping the Bid Trap: How to Win Work Before the RFP with Dustin Lee | Sole Source #2

    Episode Summary In this compelling second episode of the Sole Source Podcast, host Matthew Neuberger sits down with Dustin Lee, Vice President of Sales at Morrison Container Handling Solutions. Dustin shares his expert insights on the "bid trap"—the dangerous cycle of competing solely on price—and how to break free by building deep, technical partnerships. From his roots as an aspiring basketball coach to leading sales for a family-owned equipment powerhouse, Dustin reveals the strategies that have made Morrison a "sole source" for the world's largest manufacturers. This conversation is a masterclass in relationship-based selling, uncovering the "aha" moments that transform vendors into indispensable strategic partners. Show Notes The Morrison Philosophy: Learn how this family-owned business has thrived by focusing on solving container handling challenges through precise timing screw technology. The "Aha" Moment: Discover how moving beyond "selling a widget" to understanding a client's true pain points creates the epiphany that wins the business. Escaping the Bid Trap: Dustin explains Morrison's bold policy of "no-bidding" blind RFPs and why they insist on a direct technical connection with stakeholders. The Power of Discovery: A deep dive into a real-world case study where a simple "why" led to a sleeve-bundle solution that eliminated cardboard costs and saved a client millions. Market Trends & Innovation: Insights into the booming "body image" economy—from GLP-1s to cosmetics—and why the wine and spirits industry is facing a significant downturn. The Seven-Figure Lesson: Dustin reflects on a major lost opportunity and the critical importance of the "No Mind Reading" rule: if the client hasn't said it's pain, it doesn't exist. Guest Profile: Dustin Lee Dustin Lee is the VP of Sales at Morrison Container Handling Solutions, a Board Member of the Contract Packaging Association, and Chair of the Business Intelligence Committee with PMMI. A former college basketball player at Lawrence University, Dustin brings a coach's mindset to the world of packaging sales, turning complex data into strategic decisions. Outside the boardroom, he is a dedicated "golf addict" and a dad of two, finding his balance between high-stakes manufacturing solutions and family life at the lake. Connect with Dustin Lee on LinkedIn and explore Morrison Container Handling Solutions at morrison-chs.com.

  5. May 22

    The Runway Ahead: Navigating Family Business and Lasting Relationships with Mark Navin | Soul Source #1

    Episode Summary In this insightful inaugural episode of the Soul Source Podcast, we sit down with Mark Navin, Vice President of Business Development at Spee-Dee Packaging Machinery. Mark shares his unique perspective on leading a multi-generational family business, the art of cultivating enduring "soul source" relationships with clients, and the irreplaceable value of deep industry experience in an increasingly automated world. This conversation delves into the strategies for moving beyond transactional interactions to forge strategic partnerships that stand the test of time. Show Notes •The Spee-Dee Story: Discover the rich history of Spee-Dee Packaging Machinery since 1981 and the dynamic working relationship between Mark and his brothers, Dave and Paul. •Career Longevity: Explore why decades of dedication to a single company foster unparalleled credibility and a unique ability to tell compelling stories. •Escaping the "Bid Trap": Learn Mark's strategies for transitioning from price-driven bidding to building genuine, strategic partnerships. •Industry Trends: Gain insights into the shift towards standardization for improved lead times and the critical importance of "obsolescence audits" to maintain aging machinery. •Target Markets: Understand the post-COVID surge in the spice industry and the rapid expansion of the nutraceutical (gummy vitamin) and protein sectors. •The Human Element: Mark emphasizes the invaluable data gathered from direct engagement on the factory floor with machine operators, often surpassing insights from advanced AI tools. Guest Profile: Mark Navin Mark Navin is the Vice President of Business Development at Spee-Dee Packaging Machinery, bringing over 30 years of extensive experience in the packaging industry. He offers a distinctive viewpoint on his journey from high-level management back to strategic account management, driven by a desire to remain connected to the core of the business. As a board member of PMMI (Packaging Machinery Manufacturers Institute), Mark provides crucial insights into industry-wide collaboration and the future trajectory of manufacturing automation. Connect with Mark Navin on LinkedIn and explore Spee-Dee Packaging Machinery at www.spee-dee.com.

About

Sole Source is the go-to podcast for manufacturers and contractors who are ready to stop leaving money on the table and become the undisputed, first-choice partner for their clients. Hosted by Matthew Neuberger, the show features insightful conversations with industry leaders who have successfully escaped the "bid trap" to build value-driven, fulfilling businesses. Whether you are looking to secure high-value projects, align with dream clients, or boost team morale, Soul Source provides the actionable strategies you need to build the business you always envisioned.