From Coffee to Cases with Delisi Friday

The Legal Podcast Network (LPN)
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From Coffee to Cases with Delisi Friday is a podcast for lawyers who want to grow their practice through relationships, not just ads. Legal marketing strategist Delisi Friday shares practical, proven strategies to help attorneys build referral-based businesses that are stable, scalable, and authentic. Whether you're a solo or in a large firm, each episode offers simple tools and mindset shifts to help you turn conversations into consistent case flow.

  1. 5d ago

    Plug The Holes: The Referral Audit Every Lawyer Should Do

    Episode Summary: In this episode of From Coffee to Cases, Delisi Friday dives into the critical referral audit every lawyer should conduct to ensure seamless case referrals. Delisi, founder of First Call Friday, shares insights on optimizing your website to prevent missed referrals and highlights common pitfalls like unclear practice areas and outdated contact information. The discussion covers the importance of Google business profiles and reputation management, emphasizing the need for Google alerts to monitor online presence. Delisi also explores the significance of LinkedIn in generating referrals, advising on how to effectively use headlines, about sections, and contact information. The episode underscores the necessity of a referral partner contact audit, ensuring key partners have your contact details and know the protocol for reaching you when you are unavailable. Listeners will gain actionable steps to enhance their referral systems, ensuring they never miss out on potential business. Key Timestamps: 00:01 – Introduction 00:14 – Importance of Referral Audits 01:00 – Website Mistakes Costing Referrals 02:06 – Updating Practice Areas Online 03:33 – Role of Google Business Profiles 05:12 – Reputation Management with Google Alerts 06:48 – Leveraging LinkedIn for Referrals 09:58 – Ensuring Correct Contact Information 11:46 – Importance of Referral Partner Contact Audit 15:22 – Using Out of Office Messages for Referrals 16:04 – Treating Referrals Differently in Intake 17:45 – Speed in Responding to Referrals 18:33 – Gracefully Rejecting Referrals About the Show: From Coffee to Cases is a podcast designed for law firm owners and attorneys eager to transform their practices through effective referral systems and meaningful relationships. Hosted by Delisi Friday, the show provides practical advice on building a business that thrives on referrals. Each episode offers insights into optimizing various aspects of legal practice, from online presence to client intake processes. With a focus on actionable strategies and real-world examples, From Coffee to Cases empowers lawyers to grow their firms sustainably and ethically with case referrals. For more information, visit our website: https://www.firstcallfriday.com/

    Plug The Holes: The Referral Audit Every Lawyer Should Do

  2. May 28

    Modern Networking: Why Your Next Referral Partner Isn’t at an Event

    Episode Summary: In this episode of From Coffee to Cases, host Delisi Friday is joined by Dennis Meador, CEO of the Legal Podcast Network, to explore the transformative power of digital networking for lawyers. Delisi and Dennis delve into the shift from traditional networking to building relationships online, emphasizing the importance of platforms like LinkedIn for professional connections. Dennis shares his journey of leveraging digital tools to run successful businesses remotely, highlighting the significance of authentic engagement and strategic content distribution across various social media channels. They also discuss the enduring value of podcasting as a medium for lawyers to establish authority and connect with potential clients. This episode offers actionable insights for attorneys looking to enhance their referral networks and grow their practices through modern digital strategies. Key Timestamps: 00:01 – Introduction 00:30 – Meet Dennis Meador 01:18 – The Power of Digital Networking 03:35 – Rethinking Networking for Lawyers 04:43 – Balancing Volume and Purpose in Networking 05:50 – Navigating Different Digital Platforms 08:16 – Addressing Time Constraints for Lawyers 10:19 – Identifying Where Your Clients Are 11:44 – Leveraging AI for Content Efficiency 13:24 – The Evergreen Advantage of Podcasting 17:14 – Diversifying Your Marketing Platforms 22:15 – Building Trust Through Audio and Video 27:46 – Success Factors in Legal Podcasting 34:07 – The Importance of LinkedIn DMs 39:48 – Turning Digital Connections into Real Relationships 46:14 – The Role of Authenticity in Digital Marketing About the Show: From Coffee to Cases is the go-to podcast for small law firm attorneys aiming to transform their practices through effective referral systems and relationship-building strategies. Hosted by Delisi Friday, founder of First Call Friday, the show offers practical insights and expert discussions on leveraging digital tools and modern networking techniques. With a focus on clarity and actionable advice, From Coffee to Cases helps lawyers move beyond traditional marketing approaches to create sustainable, client-focused businesses.

    Modern Networking: Why Your Next Referral Partner Isn’t at an Event

  3. Apr 28

    After the Coffee: Turning Conversations into Referrals

    Episode Summary: In this episode, Delisi Friday discusses the importance of effective follow-up after networking events for lawyers. She emphasizes the significance of not missing out on potential opportunities due to forgetting to follow up. Delisi provides practical advice on using calendars, notes, and various methods of communication to ensure consistent follow-up with contacts. She highlights the value of personalizing follow-ups to show genuine interest and attention to detail, ultimately leading to a steady stream of referrals. Key Timestamps: 00:00 – Introduction & episode overview: litigation vs. early resolution 01:10 – What changes inside a company once litigation begins 02:40 – Litigation hold & preserving information (including AI/social media) 04:00 – Operational distraction and leadership time impact 05:00 – Categories of disputes: minor, major, “bet-the-company” 06:30 – When early settlement makes strategic sense 08:00 – Key decision factors: cost, manpower, and reputational risk 09:30 – Overestimating vs. underestimating your legal position 11:00 – Risks of settling too early (real-world example) 12:40 – Structuring settlement discussions without losing leverage 14:20 – Using non-monetary terms to gain negotiation traction 15:30 – Step-by-step negotiation strategy: small wins first 16:30 – Internal conversations before choosing litigation vs. resolution 18:00 – Budget, time allocation & final considerations 18:50 – Closing remarks & resources About the Show: *From Coffee to Cases* is a podcast tailored for small law firm attorneys seeking to enhance their business through referral relationships and networking strategies. Delisi Friday, the founder of First Call Friday, guides lawyers in transforming casual connections into valuable referral sources. Join the community at firstcallfriday.com for expert insights and growth opportunities.

    After the Coffee: Turning Conversations into Referrals

  4. Mar 31

    Build Your Core: The 5 Attorneys You Need To Know

    Episode Summary:  Delisi Friday discusses the importance of having five specific attorneys in your network: personal injury, criminal defense, family law, estate planning, and employment law. These connections are crucial for referrals and immediate legal assistance in critical situations. Key Timestamps: - 00:00 – Introduction - 01:15 – The five crucial attorneys to have in your network - 03:30 – Importance of knowing a criminal defense lawyer - 06:45 – Significance of having a personal injury attorney in your network - 10:20 – Why family law is non-negotiable - 14:05 – The long-term importance of estate planning attorneys - 19:30 – Understanding the necessity of an employment law attorney About the Show:  *Coffee to Cases* is a podcast catering to small law firm attorneys aiming to enhance referrals and build lasting relationships for sustainable business growth.

    Build Your Core: The 5 Attorneys You Need To Know

  5. Feb 26

    Tracking Referral Partners

    Episode Summary: In this episode of From Coffee to Cases, Delisi Friday addresses the challenge of tracking referral partners effectively, especially as your network grows. She breaks down strategies for starting small with Excel spreadsheets, capturing essential personal and professional details, and scaling up to more advanced CRMs as your referral network expands. Delisi also emphasizes the importance of integrating tracking systems with your case management software, setting notifications, and establishing accountability to ensure referrals remain consistent and relationships stay strong. Key Takeaways / Timestamps: 00:00 – 05:00 | Starting Small with Referral Tracking 05:00 – 10:00 | Expanding Beyond Small Networks 10:00 – 15:00 | Choosing the Right CRM 15:00 – 20:00 | Using Data Proactively 20:00 – 20:05 | Staying Connected Show Description: From Coffee to Cases is a podcast tailored for small law firm attorneys aiming to enhance their business through strategic referral systems and data-driven decision-making. Delisi Friday, the host, offers invaluable insights and practical solutions to transform law firms into referral-based powerhouses. Recommended Resources / Links: Excel referral tracking template: firstcallfriday.com/resources Connect with Delisi Friday: LinkedIn Visit Delisi Friday: firstcallfriday.com

    Tracking Referral Partners

  6. Jan 29

    How Bad Marketing Data Leads to Bad Decisions

    Episode Summary: In this episode of *From Coffee to Cases*, Delisi Friday delves deep into the detrimental effects of bad marketing data in law firms. She highlights how incorrect, missing, or excessive marketing data can lead to poor business decisions and hinder firm growth. Key Timestamps: 00:00 – Introduction 01:30 – Definition of bad marketing data 04:15 – Impact on business decisions 06:45 – Importance of accurate data for referrals 08:20 – Tracking essential marketing data 10:10 – Creating meaningful reports and dashboards 12:40 – Accountability in data management 14:30 – The risk of having too much data 16:45 – Simplifying data tracking for efficiency About the Show: *From Coffee to Cases* is a podcast tailored for small law firm attorneys aiming to enhance their business through strategic referral systems and data-driven decision-making. Delisi Friday, the host, offers invaluable insights and practical solutions to transform law firms into referral-based powerhouses.

    How Bad Marketing Data Leads to Bad Decisions

  7. Jan 1

    When Gifting Becomes a Team Sport

    Episode Summary: Delisi Friday shares how law firm owners can involve their entire team in personalized client gifting — turning it from a marketing task into a firm-wide culture of care. She breaks down how to create a simple system, track results, and inspire employees to build stronger client relationships that naturally lead to referrals. Key Timestamps: 00:00 – Empowering teams to create personal gifting systems 01:20 – Why employees should be part of gifting 03:10 – Creating a budget and tracking gifts effectively 05:00 – Measuring success and tying gifting to firm growth 06:40 – Everyday client moments that create gifting opportunities 08:20 – Thoughtful gifts for difficult life events 10:40 – The meaning behind the Kintsugi bowl gift idea 13:00 – Building a system for capturing client details 15:10 – How to make gifting a team sport across departments 17:30 – Shifting your team’s mindset toward thoughtful giving 19:00 – Scaling gifting for stronger client relationships About the Show: From Coffee to Cases with Delisi Friday helps small law firm attorneys grow referral-based practices by building real relationships and systems that last. Each episode gives practical advice to help lawyers strengthen client connections, motivate teams, and grow their firms without traditional marketing.

    When Gifting Becomes a Team Sport

  8. 12/04/2025

    The Referral Sources Hidden In Plain Sight

    Episode Summary: Delisi Friday shares how lawyers can uncover hidden referral opportunities that already exist in their daily lives — from neighbors and hairstylists to clients and family. She explains why people often forget what you do, how to remind them naturally, and how empowering your whole team to think this way can multiply your firm’s referrals. Key Timestamps: 00:00 – Introduction: Why hidden referral sources matter 01:15 – Everyday people who can refer you business 03:30 – Why most lawyers forget to remind people what they do 05:00 – The one simple question that reveals hidden referral potential 06:40 – How to stay top of mind without being annoying 09:50 – A real example that turned casual talk into a referral 12:40 – The ripple effect: getting your entire staff involved 15:30 – Turning Facebook groups and communities into referral hubs 17:50 – Strengthening partnerships through staff referrals 19:00 – Final thoughts: stop keeping your work a secret About the Show: From Coffee to Cases with Delisi Friday helps small law firm attorneys build referral-driven practices through real relationships and smart, repeatable systems. Each episode delivers practical advice to help you grow your firm sustainably without relying on ads or cold outreach.

    The Referral Sources Hidden In Plain Sight
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From Coffee to Cases with Delisi Friday is a podcast for lawyers who want to grow their practice through relationships, not just ads. Legal marketing strategist Delisi Friday shares practical, proven strategies to help attorneys build referral-based businesses that are stable, scalable, and authentic. Whether you're a solo or in a large firm, each episode offers simple tools and mindset shifts to help you turn conversations into consistent case flow.

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