KB Unfiltered

Braiden Smith
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KB Unfiltered is the raw, honest, behind-the-scenes podcast with Kaylee and Braiden, the husband-and-wife team behind KB Painting & Refinishing and SnapCoat CRM. This isn’t your polished, corporate business podcast. This is the real side of building a painting company, scaling a team, dealing with employees, customers, sales, chaos, mistakes, wins, losses, marriage, money, and everything nobody talks about when they say they want to “own a business.” From growing a multi-million-dollar painting company to building SnapCoat, a CRM designed specifically for painting contractors, Kaylee and Braiden break down what it actually takes to survive and succeed in the trades. No fluff. No fake guru nonsense. Just real conversations about business, leadership, growth, pressure, family, and building something bigger than yourself. Welcome to KB Unfiltered.

Episodes

  1. May 26

    Firing Red Flag Customers & Scaling thru Technology

    The conversation covers the experience of firing a customer due to red flags, the use of AI to assess client interactions, scaling business operations with technology, utilizing technology for improved customer experience, and AI integration for production rates and business scaling. The conversation covers the journey of scaling a business from $500,000 to $3 million in two years, as well as the importance of SOPs in business operations. The conversation delves into the detailed process of project costing in Snapcoat, highlighting the automation and efficiency it brings to the business. Additionally, the implementation of a performance-based system for project manager pay is discussed, emphasizing accountability and profitability. Takeaways Identifying and responding to red flags in client interactionsThe importance of integrating AI and technology in business operations Scaling a business from $500,000 to $3 million in two yearsImportance of SOPs in business operations Project costing in SnapcoatPerformance-based system for project manager pay Chapters 00:00 Firing a Customer Due to Red Flags07:00 Scaling Business Operations with Technology15:05 AI Integration for Production Rates and Business Scaling32:36 Project Costing in Snapcoat

  • 1 Episode

About

KB Unfiltered is the raw, honest, behind-the-scenes podcast with Kaylee and Braiden, the husband-and-wife team behind KB Painting & Refinishing and SnapCoat CRM. This isn’t your polished, corporate business podcast. This is the real side of building a painting company, scaling a team, dealing with employees, customers, sales, chaos, mistakes, wins, losses, marriage, money, and everything nobody talks about when they say they want to “own a business.” From growing a multi-million-dollar painting company to building SnapCoat, a CRM designed specifically for painting contractors, Kaylee and Braiden break down what it actually takes to survive and succeed in the trades. No fluff. No fake guru nonsense. Just real conversations about business, leadership, growth, pressure, family, and building something bigger than yourself. Welcome to KB Unfiltered.

Information

  • Creator
    Braiden Smith
  • Years Active
    2026
  • Episodes
    1
  • Rating
    Explicit
  • Copyright
    © 2026 Braiden Smith
  • Show Website
    KB Unfiltered