Who Cares? The podcast stripping the jargon from Health and Social Care comms

Conteur
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The care sector is full of incredible stories, but it’s also full of beige marketing and endless jargon. In Who Cares?, the team at Conteur is on a mission to fix that. Hosted by Matilda, Lizzie and Natasha - three communication specialists who (ironically) usually prefer to stay behind the lens - Who Cares? is a space for honest, unpolished and insightful conversations about Comms and Care. From recruitment headaches to the power of storytelling, we’re on a mission to ditch the stock photos and the corporate-speak to discuss what it really takes to communicate care in the modern world.

Episodes

  1. May 26

    Beyond the Highlight Reel - Why Authentic Storytelling Wins in Social Care

    Welcome to the very first episode of Who Cares?, a brand-new health and social care podcast brought to you by the communications specialists at Conteur. In this debut episode, your hosts Natasha Jones (Account Director), Matilda Gillings (Senior Account Executive), and Lizzie Grover-Hinds (Junior Account Manager) sit down to strip back the corporate jargon and dive into the true heart of care communications: authentic storytelling. Health and social care providers are surrounded by incredible stories every day, yet many struggle to spot them or feel they lack the resources to share them. The team discusses why modern audiences are turning away from overly curated "highlight reels" and fake advertising in favour of real, relatable human experiences. From viral heart-warmers to therapy goats making headlines, we explore how letting your true brand authenticity shine through can completely transform your organisation. Meet the Conteur Team: Get to know Natasha, Matilda, and Lizzie and their roles behind the scenes. The Power of Authenticity: Why real-life impact and genuine connection mean more to families than stock photos and safe clinical messaging. How to Spot a Story: Practical, easy tips for busy care teams to identify powerful "everyday moments" alongside major milestones. Content on a Budget: Why a quick phone recording of a care worker can resonate more deeply than a high-production video. Internal Morale: How sharing stories within your team can boost staff morale and cultivate passionate brand ambassadors. Connect with us:Want to learn more about how we tell stories better? Visit our website or check out our latest Care Home Marketing Digest for deeper insights. Don't forget to hit follow so you never miss an episode!

    23 min
  • 1 Episode

About

The care sector is full of incredible stories, but it’s also full of beige marketing and endless jargon. In Who Cares?, the team at Conteur is on a mission to fix that. Hosted by Matilda, Lizzie and Natasha - three communication specialists who (ironically) usually prefer to stay behind the lens - Who Cares? is a space for honest, unpolished and insightful conversations about Comms and Care. From recruitment headaches to the power of storytelling, we’re on a mission to ditch the stock photos and the corporate-speak to discuss what it really takes to communicate care in the modern world.

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