The Purposeful Strategist

Belden Menkus

I want to shift the discussion about organisational purpose from being about what organisations and leaders should do, to take a practical look at what they are doing now. We hear how business leaders across a range of industries think about purpose, and we explore how they make purpose a building block of their business strategy. Through our conversations, we get their insider tips on the “how” of bringing purpose and strategy to life.

  1. 1d ago

    How to Scale Great Death Care

    In this episode of The Purposeful Strategist, Belden Menkus speaks with Clare Montagu, CEO of Poppy’s, a funeral director serving Greater London from three premises. Clare joined Poppy’s as Chief Operating Officer in 2021 and became CEO in 2022. Under her leadership the business has grown to three premises and achieved B Corp status. In their conversation, they discuss: Why Poppy Mardall founded Poppy’s in response to television exposés on poor care of the dead and exploitative pricing, and how Poppy’s approaches funerals and the care of the dead differently.Why Clare urges everyone to talk about death and dying, and the basics worth discussing with the people who will arrange your funeral.How Poppy’s recruits for emotional intelligence and supports its team through boundaries, reflective sessions and rituals like their culture breakfast.Why Poppy’s is growing at a sustainable pace, funding expansion itself for now and opening premises selectively, and how its culture can outlast its current leaders. Poppy’s: https://www.poppysfunerals.co.uk/ Menkus & Associates: https://www.menkus.com/ Supported by Norman Broadbent: https://www.normanbroadbent.com/ Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand. Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

  2. Oct 28

    The Case for Mutual Healthcare

    In this episode of The Purposeful Strategist, Belden Menkus speaks with Tom Woolgrove, Chief Executive of Benenden Health, a not-for-profit mutual healthcare provider with over 875,000 members across the UK. Founded in 1905 as the Post Office Sanatorium Society, Benenden has stayed true to its mutual roots even as it has grown into one of the UK's largest private healthcare providers. In their conversation, they discuss: Why the mutual model, where they are run for, and answerable to, members and not shareholders, is a strength in private healthcare rather than a hindranceHow Benenden's structure frees its board to make long-term decisions for members' healthWhy Benenden specialises in diagnostics and routine, elective procedures like cataract surgery, deliberately complementing the NHS rather than competing with itHow Benenden's discretionary, mutual model keeps membership rates low, challenging the assumption that private healthcare is only for the wealthy Benenden Health: https://www.benenden.co.uk/ Menkus & Associates: https://www.menkus.com/ Supported by Norman Broadbent: https://www.normanbroadbent.com/ Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand. Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

  3. Oct 21

    Property is Personal

    In this episode of The Purposeful Strategist, Belden Menkus speaks with Richard Bruce, CEO of Carter Jonas, a leading UK property consultancy working across commercial, residential, rural, planning and development and infrastructure. Richard explains how their LLP structure, management approach, and company culture enables Carter Jonas to bring together expertise from across the property lifecycle to support clients throughout the UK. In their conversation, they discuss: How Carter Jonas's LLP structure enables fast, expert decision-making and a culture of accountability and empowermentThe culture of open debate they've cultivated, and Richard's view that when an idea is put forward, constructive challenge is much better than silence.Why "property is personal" sits at the heart of Carter Jonas's purpose, and how that necessitates a high level of expertise in their services. Carter Jonas: https://www.carterjonas.co.uk/ Menkus & Associates: https://www.menkus.com/ Supported by Norman Broadbent: https://www.normanbroadbent.com/ Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand. Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

  4. Sep 30

    “Investing Well” in the Financial Sector

    In this episode of The Purposeful Strategist, Belden Menkus speaks with David Ferguson, Executive Chair at Seccl, about how a broader purpose can drive a successful business strategy in the financial sector. Seccl provides the back-end infrastructure for numerous investment and wealth management companies including Monzo’s pensions and GoHenry’s Junior ISA. In their conversation, they discuss: How Seccl has matured since David joined in 2022.What a financial sector which promotes “investing well” should look like. Seccl’s choice to work with companies who have transparent consumer-facing practices, and to decline working with companies who don’t.How Seccl’s financial infrastructure can serve as a springboard for smaller companies to enter the market, increasing competition in the marketplace.David’s thoughts on the current and future state of the wealth management sector. Seccl: https://seccl.tech/ Menkus & Associates: https://www.menkus.com/ Supported by Norman Broadbent: https://www.normanbroadbent.com/ Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the relational experience that complex, high-stakes leadership situations demand. Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy and reflects the same questions that drive the consulting work.

  5. Sep 16

    Getting More People on the Bus

    In this episode of The Purposeful Strategist, Belden Menkus speaks with Janette Bell, Managing Director of First Bus, the bus division of FirstGroup Plc and one of the largest bus operators in Britain, running around a fifth of all bus services outside London across a fleet of more than six thousand vehicles. Janette has a simple, steadfast purpose since she entered the role in 2020: “to get more people on the bus!” In their conversation, they discuss: The myriad social, economic, and environmental benefits of increased bus coverage and ridership.How their steadfast focus on the local benefits of bus transit fuels their business strategy.The strategic choices they have made in their pursuit of net zero, from fleet electrification to collaborations and partnerships.Janette’s conviction that “winning” means focusing on the social benefits, knowing that they will translate directly to the fare box. First Bus: https://www.firstbus.co.uk/ Menkus & Associates: https://www.menkus.com/ Supported by Norman Broadbent: https://www.normanbroadbent.com/ Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the relational experience that complex, high-stakes leadership situations demand. Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy and reflects the same questions that drive the consulting work.

About

I want to shift the discussion about organisational purpose from being about what organisations and leaders should do, to take a practical look at what they are doing now. We hear how business leaders across a range of industries think about purpose, and we explore how they make purpose a building block of their business strategy. Through our conversations, we get their insider tips on the “how” of bringing purpose and strategy to life.

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