The Missing Piece with April Reed

April Reed
  • 0.0 (0)
  • Management
  • Series

The Missing Piece with April Reed Because success is never an accident — it’s finding the missing piece. Every week, April Reed — CEO of EHR Concepts — sits down with visionary leaders, entrepreneurs, and healthcare professionals to uncover the “missing piece” that transformed their business or organization. From breakthrough strategies and leadership insights to cultural shifts and innovation, each conversation reveals the lessons that drive real impact. You’ll walk away inspired to discover your own missing piece — the mindset, system, or decision that changes everything. 💡 Sponsored by EHR Concepts and Learnista — empowering organizations and teams through smarter solutions, innovation, and meaningful learning. Because sometimes, the missing piece is growth itself.

  1. Episode 1

    Unlocking the Future of Healthcare with AI - with April Reed and Wayne Gillis

    In this episode of The Missing Piece Podcast, April Reed sits down with Wayne Gillis to explore the future of healthcare through the lens of AI, leadership, and mentorship. Wayne shares how technology and human connection work hand in hand to drive meaningful change. 🎙️ What you’ll learn in this episode: - How AI is reshaping podcasting and healthcare operations - Why mentorship is key to leadership growth - The importance of training and communication in successful transformation - How understanding the “why” behind processes can boost engagement and compliance - What healthcare leaders should focus on to prepare for the future of healthcare 💡 “Transforming healthcare requires more than technology—it requires people who care.” 📍 Chapters: 00:00 Introduction to AI in Podcasting 03:01 The Missing Piece Podcast Concept 05:53 Wayne Gillis: A Journey in Healthcare 08:57 Leadership and Mentorship in Healthcare 11:49 Transforming Healthcare Organizations 14:51 The Role of Training in Healthcare 18:02 The Future of Healthcare and AI 20:53 Advice for Aspiring Healthcare Leaders 🔗 Follow the conversation: Subscribe for weekly episodes: ⁠https://hubs.li/Q03RJW4g0⁠ Follow April on LinkedIn: ⁠https://www.linkedin.com/in/april-reed-82259711/⁠ 🎧 Sponsored by EHR Concepts - ⁠https://ehrconcepts.com⁠ Learnista - ⁠https://learnista.com⁠ #HealthcareLeadership #AIPodcast #TheMissingPiece #EHRConcepts #FutureOfHealthcare #TrainingAndDevelopment #Mentorship #HealthcareTransformation #WayneGillis #AprilReed

    32 min

  2. Episode 2

    Why Healthcare IT Will Look Totally Different in 5 Years - with April Reed and Shane Pilcher

    In this episode, Shane Pilcher shares his unique journey from clinical care to becoming an Administrative Director, Chief Information Officer and Information Security Officer at Siskin Hospital, revealing how relationships, culture, and innovation shape successful healthcare IT. Whether you’re a healthcare leader, a tech professional, or someone curious about the future of digital transformation, this episode is packed with insight, clarity, and direction. 🎙️What You’ll Learn in this episode: -How Shane transitioned from clinical care into healthcare IT leadership -Why relationships are the foundation of successful digital transformation -How to turn IT from a “department of no” into a strategic partner -The mindset needed to build a culture of learning and adaptability -What it means to balance innovation with day-to-day operational excellence -How AI is reshaping the future of healthcare IT -Today’s biggest cybersecurity challenges -Shane’s personal leadership lessons and advice for future leaders 💡 "Learning is a constant evolution." 📍Chapters 00:00 – Introduction to Shane Pilcher's Journey 02:51 – The Importance of Relationships in Healthcare IT 05:17 – Transforming IT from a Department of No to a Team Player 07:48 – Cultivating a Culture of Learning and Adaptation 10:15 – Balancing Innovation and Operational Excellence 12:58 – Celebrating Patient Success and Impactful Leadership 15:18 – The Future of Healthcare IT and AI 18:08 – Cybersecurity Challenges in Rapidly Evolving Technology 20:26 – Personal Growth and Leadership Development 23:01 – Final Thoughts and Advice for Future Leaders 🔗 Follow the conversation: Subscribe for weekly episodes: https://hubs.li/Q03RJW4g0 Follow April on LinkedIn: https://www.linkedin.com/in/april-reed-82259711/ 🎧 Sponsored by EHR Concepts - https://ehrconcepts.com Learnista - https://learnista.com #TheMissingPiecePodcast #ShanePilcher #AprilReed #HealthcareLeadershipStories #PurposeDrivenLeadership #HealthcareIT #DigitalTransformation #HealthTech #HospitalLeadership #HealthcareInnovation #CybersecurityInHealthcare #AIFuture #HealthcareAI #CIOLeadership

    30 min

  3. Episode 3

    The Future of Senior Care: Real Support for Families – with April Reed & Mark Molnar

    In this episode, Mark Molnar shares his personal journey from banking and corporate leadership into the senior care world, revealing how a family crisis transformed his purpose — and how Senior Care Authority became a trusted guide for families navigating one of life's most emotional decisions.  Whether you’re an entrepreneur, a healthcare professional, or someone supporting aging parents, this episode offers clarity, direction, and insight into one of the fastest-growing industries of 2025.  🎙️ What You’ll Learn in This Episode:  How Mark transitioned from investment banking into senior care Why the demand for senior care is exploding in 2025 and beyond The role Senior Care Authority plays as a “quarterback” for families Why emotional intelligence matters more than certifications How to build a successful senior care franchise The real impact of AI in caregiving (and what it can’t replace) The biggest challenges facing families and caregivers today Mark’s leadership lessons and advice for future senior care entrepreneurs  💡 "You can’t replace real people making a real impact."  📍 Chapters  00:00 — Introduction to Senior Care with Mark Molnar  01:13 — Mark’s Journey and His Father’s Story  06:33 — Understanding Senior Care Authority  09:30 — Why Senior Care Demand Is Rising  12:22 — Training & Empowering Franchisees  16:47 — Challenges in Today’s Senior Care Landscape  21:55 — The Role of AI in Caregiving  26:32 — Future Vision of Senior Care Authority  28:27 — Operational Excellence in Franchising  33:25 — Final Thoughts & Leadership Insights  🔗 Follow the Conversation  Subscribe for weekly episodes: https://hubs.li/Q03RJW4g0 Follow April on LinkedIn: https://www.linkedin.com/in/april-reed-82259711/ 🎧 Sponsored by  EHR Concepts – ⁠https://ehrconcepts.com⁠ Learnista – ⁠https://learnista.com⁠ #TheMissingPiecePodcast #MarkMolnar #AprilReed #SeniorCareAuthority #SeniorCare #CaregivingSupport #HealthcareLeadership #FranchisingBusiness #AgingParents #DigitalTransformation #AIinHealthcare #SeniorLiving #HealthcareInnovation #CaregivingJourney #SeniorCareIndustry

    33 min

  4. Episode 4

    Inside the Future of Emergency Medicine: AI, Virtual Care & Dr. Lisa Fort’s Story

    The future of emergency medicine is being rewritten — and Dr. Lisa Birdsall-Fort is one of the leaders driving it. In this episode of The Missing Peace Podcast, April sits down with Dr. Lisa Fort — Assistant Chief Medical Information Officer, System Chief Officer over Ochsner’s Virtual Care Center, Senior Emergency Medicine Physician, and leader in digital innovation. From Hurricane Katrina to AI-powered virtual care, her story reveals where healthcare is headed next. You’ll learn: -Her powerful origin story from small-town Louisiana to emergency medicine -How Hurricane Katrina shaped her mission and passion for patient care -Why AI is restoring trust between clinicians and technology -What virtual nursing, virtual EDs, and ambient intelligence mean for patient care -How EHRs and informatics transformed healthcare — and what comes next -The real impact AI will have on care delivery in the next 12 months -How she leads technology adoption, training, and quality improvement across teams -The biggest problems in healthcare she’s solving next Whether you're a healthcare leader, clinician, technologist, or simply curious about the future of medicine, this episode gives you a front-row seat to the transformations happening right now. 🔗 Follow the Conversation Subscribe for weekly episodes: https://hubs.li/Q03RJW4g0Follow April on LinkedIn: https://www.linkedin.com/in/april-reed-82259711/ 🎧 Sponsored by EHR Concepts – https://ehrconcepts.com Learnista – https://learnista.com #emergencymedicine #HealthcareInnovation #VirtualCare #DigitalHealth #ClinicalInformatics #ArtificialIntelligence #EHR #OchsnerHealth #FutureOfHealthcare #HealthcareLeadership

    33 min

  5. Episode 5

    The Missing Piece to Future-Ready Healthcare: AI, Strategy & Leadership with George Adair

    In this episode of The Missing Piece, host April Reed sits down with transformational leader George Adair — Enterprise Strategist, Founder of Keystone Technology Partners, and a visionary in healthcare IT, AI adoption, and digital transformation.    With nearly two decades of experience modernizing infrastructures, leading high-performing teams, and delivering millions in organizational value, George reveals the missing pieces that hold healthcare organizations back — and how to fix them.    Together, we dive into:  -The REAL reasons healthcare systems struggle with technology and adoption  -How standardized workflows can unlock massive efficiency and reduce burnout  -The truth about AI in healthcare: opportunity, risk, and what leaders must do now  -Why training is one of the most overlooked strategic levers in organizational success  -The rise of the vCIO / Field CTO and why outside counsel is becoming essential  -How leaders and students can stay relevant in the AI era by being curious and courageous.    Whether you're a healthcare executive, IT leader, clinician, or rising professional, this episode will help you rethink the future of healthcare, leadership, and innovation.     Key Takeaways  • Standardization isn’t optional — it’s the foundation for scalable growth  • AI is not just hype; it's the next major revolution in operational efficiency  • Training is the missing link between technology potential and actual outcomes  • Every organization needs governance, guardrails, and a strategic AI roadmap  • Being curious and courageous is the fastest way to thrive in a changing world  • Leaders cannot do it alone — external perspective is becoming a strategic necessity    Connect with George LinkedIn: https://www.linkedin.com/in/george-adair-mba-3478549/ Follow the conversation: Subscribe for weekly episodes: https://hubs.li/Q03RJW4g0 Follow April on LinkedIn: https://www.linkedin.com/in/april-reed-82259711/ Sponsored by EHR Concepts - https://ehrconcepts.com Learnista - https://learnista.com If this conversation inspired you, please LIKE, SUBSCRIBE, and SHARE this episode with someone in healthcare or technology who needs to hear it. #TheMissingPiecePodcast #HealthcareIT #HealthcareInnovation #DigitalHealth #HealthTech #HealthcareLeadership #HealthcareTraining #EMR #EHR #FutureOfHealthcare #HospitalTechnology #LeadershipPodcast #TechInHealthcare #ClinicalWorkflows #HealthcareTransformation

    30 min

  6. Episode 6

    Why AI in Healthcare Succeeds—or Fails—Before It Ever Launches

    Artificial intelligence has been in healthcare longer than most people realize — but only now are we seeing its true potential. In this episode of The Missing Piece Podcast, host April Reed sits down with Nick Yaitsky, Chief AI Officer and a leading voice in healthcare digital transformation, to unpack what it really takes to turn AI ambition into measurable impact. Together, they explore: -Why AI is a productivity tool — not a replacement for clinicians -The biggest mistakes healthcare organizations make when adopting AI -How to automate “digital paper” workflows that drain time and energy -Where healthcare leaders can find the fastest, lowest-risk AI wins -The future of transparent, ambient, and predictive healthcare technology -How trust — not technology — determines AI adoption Connect with Nick: LinkedIn: ⁠https://www.linkedin.com/in/nickyaitsky/⁠ Follow the conversation: Subscribe for weekly episodes: ⁠https://hubs.li/Q03RJW4g0 ⁠ Follow April on LinkedIn: ⁠https://www.linkedin.com/in/april-reed-82259711/⁠ Sponsored by EHR Concepts - ⁠https://ehrconcepts.com ⁠ Learnista - ⁠https://learnista.com⁠ #HealthcareAI #DigitalHealth #HealthcareInnovation #AIinHealthcare #PhysicianBurnout #HealthTech #HealthcareLeadership #Interoperability #PatientCare #FutureOfHealthcare

    37 min

  7. Episode 7

    Reimagining Health for 2026: Why the Future of Wellness Starts With Lifestyle, Not Prescriptions

    In this episode of The Missing Piece Podcast, April Reed sits down with Dr. Amy Neal, Associate Medical Director at Capital Health Plan, board-certified in Family Medicine and Obesity Medicine, and a physician leader deeply committed to changing healthcare from the inside out.  Together, April and Dr. Neal explore:  How food access, cost, and education shape health outcomes What physicians must unlearn about obesity and prevention How AI is already improving documentation, access, and care coordination What it means to truly partner with patients over time How community transforms behavior change The Six Pillars of Lifestyle Medicine Subscribe for more conversations uncovering what healthcare is missing and how to fix it.  Follow the conversation: Subscribe for weekly episodes: ⁠https://hubs.li/Q03RJW4g0⁠   Follow April on LinkedIn: ⁠ / april-reed-82259711  ⁠   Sponsored by EHR Concepts - ⁠https://ehrconcepts.com⁠   Learnista - ⁠https://learnista.com⁠ #TheMissingPiecePodcast #DrAmyNeal #ReimaginingHealth #PreventiveCare #HealthcareReimagined #PhysicianLeadership #PatientEmpowerment #Wellness2026 #CommunityHealth

    30 min

  8. Episode 8

    From ER to Ikigai: How Purpose-Centered Longevity Is Redefining Modern Medicine

    Healthcare is one of the few areas of modern life where we still accept a reactive model as normal. We push through fatigue, ignore subtle symptoms, and wait until something breaks. In this episode of The Missing Piece Podcast, April Reed sits down with Dr. David Saintsing, emergency medicine physician, entrepreneur, and CEO of Ikigai Health Institute, to explore what modern medicine can—and should—look like. After more than 25 years on the front lines of emergency care, Dr. Saintsing recognized a troubling reality: heart attacks, strokes, and chronic diseases rarely happen suddenly. They develop quietly over decades. The challenge isn't a lack of caring physicians—it's a healthcare system designed to treat illness rather than detect risk early and prevent disease before it begins. In this conversation, Dr. Saintsing discusses: • Why reactive "sick care" often misses the risks that matter most • The genetic and metabolic blind spots traditional checkups can overlook • What longevity medicine looks like in practice • How Ikigai serves as a clinical framework, not just a philosophy • The growing role of AI and wearable technology in proactive health • The leadership challenge of balancing control and trust while building a company Dr. Saintsing also shares his personal wake-up call as both physician and patient, and explains why extending health span—not just lifespan—is becoming increasingly important for leaders, clinicians, and individuals alike. This episode is for healthcare professionals, founders, executives, and anyone who has ever been told, "You're fine," while knowing something felt off. Because the future of medicine isn't just about living longer. It's about living well—with intention. Connect with Dr. Saintsing: LinkedIn: https://www.linkedin.com/in/david-saintsing-md/ Follow the conversation: Subscribe for weekly episodes through this form. Follow April on LinkedIn. Sponsored by EHR Concepts and Learnista. If this conversation inspired you, please like, subscribe, and share it with someone in healthcare or technology who needs to hear it. #Longevity #PreventiveMedicine #HealthcareLeadership #ExecutiveHealth #Ikigai #AIinHealthcare #Wearables #ChronicDisease #FutureOfMedicine #TheMissingPiecePodcast #HealthSpan #ProactiveHealth #Entrepreneurship #PhysicianLeadership #Wellness

    39 min
See All Season 1 (16)

About

The Missing Piece with April Reed Because success is never an accident — it’s finding the missing piece. Every week, April Reed — CEO of EHR Concepts — sits down with visionary leaders, entrepreneurs, and healthcare professionals to uncover the “missing piece” that transformed their business or organization. From breakthrough strategies and leadership insights to cultural shifts and innovation, each conversation reveals the lessons that drive real impact. You’ll walk away inspired to discover your own missing piece — the mindset, system, or decision that changes everything. 💡 Sponsored by EHR Concepts and Learnista — empowering organizations and teams through smarter solutions, innovation, and meaningful learning. Because sometimes, the missing piece is growth itself.

Information