Speaking Your Language

Configur

Speaking Your Language is a Configur podcast about implementing AI in your business to deliver real results.Host Marco Oliver, CEO of Configur, brings over eight years of experience in the AI space. Each episode, he sits down with AI specialists, sector experts and clients to unpack their experience of AI transformation, what worked, what didn't, and how to get an actual return on AI investment.This isn't a show about tools. Marco digs into what Configur preaches in practice: getting to the heart of the problem before reaching for the technology. Done right, that approach reduces AI spend rather than inflating it, because it addresses the core pillars that decide whether transformation succeeds. People. Data. Use cases and USP. Security and governance. Measuring implementation.It's a no-nonsense conversation built to help small and medium businesses work out how to implement AI the right way.Less hype, more help. The no-nonsense podcast for AI in business.

Episodes

  1. Sep 17

    Episode 5 - Building High-Performing Teams: Where people, performance and AI come together

    What makes a team genuinely high-performing, and where does AI fit into that picture? In this episode, we’re joined by Tom Froggatt, founder of Versapia.ai, to explore the relationship between people, performance, clear goals and technology. Tom explains what high performance really means in a modern business and how frameworks such as OKRs can help teams focus on the outcomes that matter. We also discuss whether these frameworks need to evolve as AI changes how people work, collaborate and measure success. The conversation explores how businesses can introduce new technology without building their teams around the technology itself. Where should people fit when AI begins to change existing roles and processes? How can leaders use it to support their teams without creating confusion or anxiety? Tom also shares his experience of building AI into Versapia.ai. He explains how he identified a specific use case, tested whether it would create meaningful value and turned it into a genuine point of difference for the business. How do you recognise an opportunity worth pursuing? Which use cases work well for smaller businesses? What happens when companies introduce AI without a clear objective? And can technology genuinely help organisations build stronger, more focused teams? Tom explains why businesses should begin with the outcome they want to achieve, understand the people involved and then decide where technology can make a meaningful difference. If you’re a business owner or leader who wants to build a high-performing team and make better use of AI, this episode is for you. Less hype, more help. The no-nonsense podcast for AI in business. Follow Configur Website: Configur | Data Management Platform | Home LinkedIn: https://www.linkedin.com/company/configur Instagram: Configur (@configur_hq) • Instagram profile Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco LinkedIn: https://www.linkedin.com/in/configur-marco/ Follow Tom Froggatt LinkedIn: https://uk.linkedin.com/in/tomfroggatt Website: https://www.versapia.ai/ Follow Configur Website: https://www.configur.ai/ LinkedIn: https://www.linkedin.com/company/configur Instagram: https://www.instagram.com/configur_hq/ Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco LinkedIn: https://www.linkedin.com/in/configur-marco/

    Episode 5 - Building High-Performing Teams: Where people, performance and AI come together
  2. Sep 7

    Episode 4 - People, Processes and AI: How to solve the right business problems

    AI can help businesses work faster and more efficiently, but only if it is solving the right problem. In this episode, we’re joined by operations and communications specialist Catherine Pratt to explore how AI is changing the way businesses operate, communicate and make decisions. Catherine explains why businesses should resist jumping straight into technology and start by identifying their biggest pain points. Sometimes the answer might involve AI. Other times, it could be a clearer process, better communication or simply getting the right people around a whiteboard. We explore how small operational improvements can create much wider value. If a better quoting process saves time, could the business complete more quotes, take on more work or introduce new services? Could a few focused conversations remove a blockage that has been slowing down an entire team? Catherine also shares why human oversight remains essential when using AI. When results appear unusually successful, someone still needs to stop and ask whether they make sense. Without that judgement, inaccurate outputs can quickly become costly real-world mistakes. How do you distinguish between an operational problem and a technology problem? Where can AI create genuine efficiency? What happens when businesses automate a flawed process? And why are people, communication and collaboration still so important? Catherine explains why AI should support good human thinking, not replace it. The greatest value comes from understanding the problem first, questioning the results and using technology where it can make a meaningful difference. If you’re a business owner or leader who wants to improve how your organisation works without getting distracted by the latest technology, this episode is for you. Less hype, more help. The no-nonsense podcast for AI in business. Follow Configur: Website: https://www.configur.ai/ LinkedIn: https://www.linkedin.com/company/configur Instagram: https://www.instagram.com/configur_hq/ Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco: LinkedIn: https://www.linkedin.com/in/configur-marco/ Follow Catherine Pratt: LinkedIn: https://uk.linkedin.com/in/catherinepratt Follow Configur Website: https://www.configur.ai/ LinkedIn: https://www.linkedin.com/company/configur Instagram: https://www.instagram.com/configur_hq/ Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco LinkedIn: https://www.linkedin.com/in/configur-marco/

    Episode 4 - People, Processes and AI: How to solve the right business problems
  3. Aug 21

    Episode 3 - Beyond the Numbers: How AI is changing the role of finance in business

    AI is changing accounting, but the biggest opportunity goes far beyond automating the numbers. In this episode, we're joined by Alexis Charkiw from Right Click Accounting to explore how AI is changing the role of finance in business and what that means for SME owners. As an early adopter of AI within her own business, Alexis shares how she's using AI and automation to reduce repetitive work, create more capacity within her team and spend more time on the work where their expertise really adds value. We explore how AI can help businesses get more from their financial data, understand profitability and make better decisions, as well as where the risks begin. What information should you actually be sharing with AI? Can you trust automated processes to get things right? How important is human oversight? And could using AI effectively help businesses scale without simply adding more people? Alexis also explains why AI isn't about replacing skilled people. It's about giving them better tools, removing low-value tasks and freeing them up to work at a higher level. If you're an SME owner who wants to understand how AI could help you get more from your numbers, your people and your accountant, this episode is for you. Less hype, more help. The no-nonsense podcast for AI in business. Follow Configur Website: https://www.configur.ai/ LinkedIn: https://www.linkedin.com/company/configur Instagram: https://www.instagram.com/configur_hq/ Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco LinkedIn: https://www.linkedin.com/in/configur-marco/ Learn more about Right Click Accounting Website: [https://rightclickaccounting.com/ ] LinkedIn: [https://www.linkedin.com/company/right-click-accounting/about/] Facebook: [https://www.facebook.com/rightclickaccounting.co.uk ] Follow Alexis Charkiw LinkedIn: [https://www.linkedin.com/in/alexis-charkiw/] Instagram: [https://www.instagram.com/alexis_rightclick/ ] Follow Configur Website: https://www.configur.ai/ LinkedIn: https://www.linkedin.com/company/configur Instagram: https://www.instagram.com/configur_hq/ Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco LinkedIn: https://www.linkedin.com/in/configur-marco/

    Episode 3 - Beyond the Numbers: How AI is changing the role of finance in business
  4. Jul 27

    Episode 2 - Getting Inspired: How AI events and thought leadership help businesses embrace AI

    Most businesses don't adopt AI because they've seen one clever tool. They adopt it because they've seen what's possible. In this episode, we're joined by Leigh Hussein, CEO & Co-Founder of Inspired Business Media and founder of Nxt Gen AI, to explore why events, collaboration and thought leadership play such a powerful role in helping organisations begin their AI journey. With years of experience bringing together business leaders, innovators and industry experts, Leigh shares why seeing AI in action, hearing real-world success stories and learning from others can be the catalyst that turns curiosity into action. We discuss why business leaders need more than another webinar or product demo. Seeing practical examples, asking honest questions and connecting with like-minded people helps businesses build the confidence to start adopting AI in a meaningful way. If you're wondering where to start with AI, or how to keep up with a rapidly changing landscape without getting overwhelmed, this episode is for you. Less hype, more help. The no-nonsense podcast for AI in business. Learn more about Nxt Gen AI Website: Nxt Gen AI LinkedIn: https://www.linkedin.com/company/nxt-gen-ai/ Learn more about Inspired Business Media Website: https://www.inspiredbusinessmedia.co.uk/ LinkedIn: https://www.linkedin.com/company/inspired-business-media/ Follow Leigh Hussein LinkedIn: https://www.linkedin.com/in/leighhussain/ Follow Configur Website: https://www.configur.ai/ LinkedIn: https://www.linkedin.com/company/configur Instagram: https://www.instagram.com/configur_hq/ Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco LinkedIn: https://www.linkedin.com/in/configur-marco/

    Episode 2 - Getting Inspired: How AI events and thought leadership help businesses embrace AI
  5. Jun 5

    Episode 1 - People: The forgotten AI transformation step that can lead to success or failure

    Most AI projects don't fail on the technology. They fail because people are not involved in the journey. In this episode, we're joined by Simon Drinkwater, founder of Vantor Advisory and a Prosci-certified change practitioner with over 28 years in people strategy and organisational change. He founded Vantor Advisory to serve as a trusted conscience for SME leaders under pressure to modernise. His focus is on making sure innovation strengthens leadership capability rather than layering technology on top of existing dysfunction. We get into why people are the load-bearing pillar of any AI rollout. We discuss the reason for taking your team on the journey rather than dropping tools on them: a clear strategy before any software, an honest narrative about what AI will and won't do, and naming the places where you choose not to use it at all. Set those expectations early, and you avoid the fear, the quiet resistance, and the stalled implementations that sink most projects. This one is for any leader who wants the transformation to actually stick. Less hype, more help. The no-nonsense podcast for AI in business. Big thanks to Nxt Gen AI for sponsoring the series. They're hosting an event at the ICC Wales this June, where Marco is also speaking. Use code configur for 10% off tickets → https://nxtgenai.co.uk/Landing Follow Configur Website: https://www.configur.ai/ LinkedIn: https://www.linkedin.com/company/configur Instagram: https://www.instagram.com/configur_hq/ Facebook: https://www.facebook.com/configurhq/ TikTok: https://www.tiktok.com/@configur_hq Follow Marco LinkedIn: https://www.linkedin.com/in/configur-marco/

    Episode 1 - People: The forgotten AI transformation step that can lead to success or failure

About

Speaking Your Language is a Configur podcast about implementing AI in your business to deliver real results.Host Marco Oliver, CEO of Configur, brings over eight years of experience in the AI space. Each episode, he sits down with AI specialists, sector experts and clients to unpack their experience of AI transformation, what worked, what didn't, and how to get an actual return on AI investment.This isn't a show about tools. Marco digs into what Configur preaches in practice: getting to the heart of the problem before reaching for the technology. Done right, that approach reduces AI spend rather than inflating it, because it addresses the core pillars that decide whether transformation succeeds. People. Data. Use cases and USP. Security and governance. Measuring implementation.It's a no-nonsense conversation built to help small and medium businesses work out how to implement AI the right way.Less hype, more help. The no-nonsense podcast for AI in business.