Built for MENA - by Dom Kozak

Dom Kozak

Built for MENA is the podcast exploring the real stories shaping advertising and marketing technology across the Middle East. Each episode, Dom Kozak speaks with the people building, selling, scaling — and sometimes breaking — AdTech and MarTech in the region. The twist: every guest in Season One answers the same seven questions, so we can compare experiences, surface patterns, and get past the press releases. From retail media and programmatic out-of-home to AI and data regulation — what actually works here, what doesn't, and why this region is so different. New episodes fortnightly. Be a gue

Episodes

  1. 1d ago

    EPISODE 10: Ryan Luis (InMobi)

    Ryan Luis, GM for Brand Solutions at InMobi, joins Built for MENA, the podcast on what it actually takes to build, sell and scale AdTech and MarTech in the region. He opens with his reason for moving to Dubai: "I wanted to live somewhere outside the UK and my criteria was to wear sunglasses every day and not pay any tax. So here I am." He has fifteen years in the region and fourteen in ad tech, after starting out in finance. His ad tech start came at Yahoo, before a move to the commercial side, "the dark side as my old colleagues in finance would say", then Criteo, then Aleph, and now nearly three years at InMobi, "predominantly known as an app first SSP", which also represents Microsoft Advertising in the region. The culture shock came early. Trained in London finance to be at his desk by 8am, he found that in Media City "no one was in the office till 10", and that getting time with his MD meant a trip to a Media City shisha lounge. The Noon launch taught him the market's speed. At Criteo they signed the new marketplace on a standard test budget and "within a month, they 100x their spend". He had wondered "who takes on Amazon and expects to win?" The lesson stuck: "when the client's ready and the market's ready, they don't wait to do a business case and test things out over a long period of time". On the mistakes companies make here, he starts with "assuming that what works in your own country will work here in the same way", then gets specific. Name dropping global contacts backfires, because buyers are "just not interested in who you know from outside the market". The alternative takes time: "You need to come here and build credibility, have some real conversations and show that you actually care what's happening here." Hiring has to match the clients and partners you are selling to. And head office needs patience, because "you can't kill the opportunity just because it's taking a long time". His read on the region ties it together: "Ambition is the identity of this region." Clients ask for things he first thinks impossible, and "they force me to find a way". His contrarian take is first party data. For him, "having data available is the easy part", and it "isn't really an automatic solution to making everyone a millionaire". The real work is value, packaging and, "most importantly, how are you going to price it?" Starting from scratch he would build "technology that makes relationships work better", beginning with campaign reporting, where reconciling three parties' numbers "eats time and trust". He cites Layer Cake: "the art of good business is being a good middleman." Five years out he is betting on malls, where "advertising will keep thriving", heading somewhere close to Blade Runner: smart glasses, holograms, "imagine Dubai Mall with augmented reality ads". Full episode and every previous conversation at builtformena.com. Quick-fire: Diverse · Reach · Collaboration · Relationships powered by tech · Critical thinking

    EPISODE 10: Ryan Luis (InMobi)
  2. Oct 5

    EPISODE 09: Nandita Saggu (Liwa)

    Nandita Saggu, Chief Growth Officer at Liwa, the Dubai creative and production house, joins Built for MENA, the podcast on what it actually takes to build, sell and scale AdTech and MarTech in the region. She opens with an admission: "I'm always in rooms full of people, but nothing has made me more nervous than this." Twenty-three years "at the intersection of creative data and tech", sixteen of them in the region, and by her own account "it wasn't straight at all": a PR and comms graduate who started in consulting, became the first hire for a German SaaS platform in Dubai, moved into AI "when nobody really even knew what AI was", then built growth functions across the agency world. "It's been six companies over the last 16 years in Dubai, but doing the same thing, building the growth function." She knew the region was different at 29. After months chasing a meeting with the CMO of a large retail group, she walked in and closed "a three-year multi-user, multi-module contract signed across the table in an hour. No scoring matrix, no RFP, no procurement". What it taught her, and what she has kept ever since, is "being authentic". The market still refuses a formula. She has seen "sales cycles anywhere from two days to one year", and the classic entry mistake is assuming one exists: "There is no procurement first local playbook that you can apply here." The deeper error is obsessing over the win. For Nandita, "it's not just about winning that account. It's about retaining it", and the proof is Liwa managing Emirates NBD for fifteen years. It is also how a creative agency won a 360 contract covering creative, SEO and paid media with a large healthcare player, now growing across its parent group, because "creative today is not just top funnel or awareness. It is driving outcome". Liwa's client list runs through federal and emirate governments, and those rooms changed how she pitches. You can find yourself "walking into a meeting with royalty on it", and "they're not going to be listening to you for more than 10 minutes". So "while everyone talks relationship, I'd challenge that". Her counter: "go in with something different, solve a problem". And forget treating the region as one market; each GCC country is "radically different in their needs". Outsiders see a tax-free paradise. "Everyone thinks Dubai is this land of miracles", she says, but what you find is "the hustle you have to face". Starting again, her one change is commercial discipline: "stop saying yes to free scope creep". On the next five years, she points to GenAI in the UAE, which she says has "experienced a massive uptick", and notes that "clients are already writing in AI use clauses into contracts". Agencies, she argues, are "at the cusp of automating our entire creative processes". Full episode and every previous conversation at builtformena.com. Quick-fire: Hustle · AI · First party data · Definitely relationships · Context

  3. Sep 28

    008 - Mehdi Aroussi Azerion

    Mehdi Aroussi, Senior Director of Global Partnerships and MENA Region at Azerion, joins Built for MENA, the podcast on what it actually takes to build, sell and scale AdTech and MarTech in the region. Sixteen years in digital, "and I still struggle to explain my job at family dinners". Mehdi started in Paris in 2010 as a media trader at Orange Advertising, working on Right Media and AppNexus at the beginning of programmatic in France, then moved to London on the SaaS side before joining HAWK in 2016 to build supply and data from scratch across mobile, audio, CTV, in-game and DOOH. For the past year he has been based in Dubai, bringing the full Azerion stack into the region. His first few weeks here, he thought he was failing. He ran the European playbook, dozens of meetings, everyone warm, everyone interested, then nothing. Complete silence. One Friday evening his phone exploded, campaigns approved, all of them needing to launch at once. In Europe the pipeline is a smooth slope. Here, "it can feel more like a light switch". He arrived thinking his job was to sell a DSP and quickly found that "my real job was market architecture". He sent close to 2,000 outreach emails and almost nothing came back. When he switched to coffees, dinners and asking people he already knew for introductions, things moved, because here "the relationship often comes before the business". His advice to anyone landing now is one line: "close your laptop and go to meet people". The structural version of that lesson is harder. You cannot build a market by pushing one product on one channel, so the agency, the publisher and the brand all have to be brought along at once, "a delicate triangle" where one nervous corner stalls the other two. In France that took four or five years of workshops, standards and stakeholder alignment before programmatic reached critical mass. "In MENA, I don't think we have five years." And where outsiders see a region catching up, Mehdi sees one "skipping a generation". Western retail media grew out of the desktop website. MENA is building it straight into its malls, which are not simply retail space but "the social fabric of the city", high-definition screens tied to point-of-sale data with mobile targeting on top. Which is why he lands on measurement. He thinks this region ends up exporting its models rather than importing them, but only if measurement gets consistent enough across markets to unlock global budgets. Full episode and every previous conversation at builtformena.com. Quick-fire: Accelerated · AI-powered · Retail in store · Relationships first · Arabic

    008 - Mehdi Aroussi Azerion
  4. Sep 21

    EPISODE 007: Agata Zukowska

    Agata Zukowska spent 15 years in London advertising, across Bloomberg, Samsung Ads and British Telecom, before deciding she had "one more big adventure in me" and moving to Dubai. This episode goes out the week that marks her three years here, and she is precise about when the region rewired her thinking: "week one". All the experience and skills she brought could not simply be applied. Decisions are made differently, relationships are built differently, and her answer was to "check my own privilege", be present, be patient, listen, and offer real value. She is honest about the cost of that adjustment too: "the first few weeks were tough. I'm not going to lie." Her biggest entry mistake is the one this series keeps circling: applying what worked somewhere else and not understanding why it fails here. Her explanation is the best I have heard, because it starts with pride. Whatever our backgrounds, there is pride in being part of this community, so "we don't want to be treated as an afterthought". Telling the market "it worked in place X, just do it" gets you nowhere, and even proving the product works is not enough if you "pop in twice a year and say, hi". Her phrase for the alternative deserves a place on every market-entry deck that will never be shown: "it needs to be built for me now". And it is plural. Qatar, the UAE and Saudi Arabia are not one conversation, and Saudi needs its own strategy entirely. She has a story from years back about a US HQ asking why she advised against advertising in English in Sweden, since Swedes speak English: "yes, they do. That's not the point." What could only happen here is speed. Where she was used to five, six, seven stakeholders and procurement, the right story in the right room means "from conversation to going live in a matter of days and weeks", and unusually the boldest innovation often "comes from the top", from very big companies and government bodies rather than startups. That access changes how you sell. Her advice for the C-suite meeting: "throw away that PowerPoint". They want a real conversation and a relationship; the numbers matter, but they arrive "in an email later". On audiences, she thinks outsiders misread the region completely. It is mobile heavy, you can run "your entire life on WhatsApp", and the consequence is blunt: "we don't want to be spammed, but we are quite spammed in this region". Building from scratch today, she would put data and transparency tools in from day one, because the region "missed the desktop era" that drove those tools elsewhere. She launched a DMP at British Telecom the week GDPR was enforced, and she is clear that privacy innovation in Europe happened because "laws were passed that forced us to do it". Here, with first party data and loyalty schemes this rich, she would have "everything consented" before the law arrives. Five years out she sees the region becoming "a little bit of a hub", building its own solutions, adapting global ones properly and eventually exporting them. She thinks "data will be the next big thing" and that this market will do it very well and very quickly. Then the caveat that makes the optimism credible: "I'm just not sure if we're ready yet." Quick-fire: • MENA advertising in one word: forever evolving • Most overrated buzzword in ad tech: AI • Most underrated opportunity in MENA ad tech: data and CTV • Relationships or technology: relationships, should be both • One skill ad tech professionals in MENA must develop next: CTV and data

    EPISODE 007: Agata Zukowska
  5. Sep 14

    EPISODE 06: Vinay Gangwani

    Vinay Gangwani started his career in sales in India, and he says it still shapes how he reads advertising today. That commercial lens took him deeper into performance, e-commerce and measurement, and it left him with a habit most media people never pick up. Once you are accountable for revenue rather than media metrics, as he puts it, you realise "buying media is only one part of the problem". The questions that follow are the awkward ones. Is the attribution actually right. Can we connect what someone did on the ad to what happened in the app. Which numbers do I trust. He moved to Dubai after the pandemic expecting the region to look like the global acceleration everyone else had seen. What surprised him was how much of it stuck. E-commerce moved closer to the centre of the business, apps became the market rather than a channel in it, and expectations around convenience reset permanently. His sharpest correction is aimed at companies arriving from outside. The obvious mistake is treating the Middle East and North Africa as one market. The deeper one is localising your advertising without localising your operating model, because "changing your English to Arabic is not the most localised way to reach out to your customer". What actually has to change sits underneath: measurement frameworks, platform mix, the role of web versus app, the KPI hierarchy, how investment moves between markets. His formulation is worth stealing. Standardise the infrastructure, not the consumer. On technology he describes himself as having become "more technologically positive than technologically depressed", which is not the same as impressed. His first question now is what problem this solves and how we will know it was solved. You can build a genuinely sophisticated stack that never moves the business, and working close to commerce makes that obvious, because eventually there is a transaction. If four systems already disagree about what happened, a fifth dashboard is not the answer. The same test lands on AI, where he is bullish but specific: he is more interested in AI that improves the decision than AI that improves the presentation of the decision. Technology should be removing complexity from a decision, not adding a layer to it. The trend he thinks outsiders misread is the convergence of app, commerce and measurement. The app is still discussed as another place to buy targeting, when for a repeat customer it is the whole environment, storefront, loyalty, first party connection and the place the transaction actually happens. On that reading an install on its own means very little, and the work is connecting media, identity, measurement and commerce rather than generating more of them. Asked what he would build from scratch here, he says he would not build ad tech and he would definitely not build another dashboard, because there is plenty of technology telling us what happened and much less answering why, or what to do next. And asked what the region should be known for in five years, he is clear it should not be that MENA got good at copying what worked elsewhere. The ambition, in his words, should be to skip some of the legacy altogether. That needs measurement first, because automating more decisions on weak signals only produces bad decisions faster, then talent that does not fit neatly in one box, and then technology actually built here rather than the region being a sales market for someone else's. Quick-fire: - MENA advertising in one word? Velocity - The most overrated buzzword in AdTech right now? Omnichannel - The most underrated opportunity in MENA AdTech? Measurement - Relationships or technology, what matters more here? Relationships, any day - One skill AdTech professionals in MENA must develop next? Unlearning Listen at builtformena.com. Every guest answers the same seven questions, so you can compare how the region's operators really think.

    EPISODE 06: Vinay Gangwani
  6. Aug 10 ·  Bonus

    The Story So Far: a Built for MENA special

    Five episodes in, and five people who build, sell and spend money in this region have answered exactly the same seven questions. No guest this time. This is what actually came out of those conversations: where they agreed, where they flatly contradicted each other, and the one answer that surprised me most. What's in it: • The only thing all five said without being prompted and without hearing each other: what works everywhere else does not work here. Then five completely different reasons why • Four of five said relationships matter more than technology. The one who said technology is the most interesting answer of the season, and it isn't the odd one out • The real argument running under season one: everyone agrees the region moves fast, nobody agrees on what the speed is costing us • Terry Kane's hardest number of the season, 80% of the money in a place where people spend 30% of their time, and the same imbalance reached from the agency side by Trevor d'Souza • Oliver Klander giving the identical answer to "most overrated buzzword" and "most underrated opportunity", about four seconds apart • Kelly-Marie Fernandes on skipping the Frankenstack that Europe and the US built, and the condition she puts on it that I haven't been able to stop thinking about • Why Sunil Modha and Trevor d'Souza both reject "emerging", and the case that this market is early rather than behind • Three of five, asked what skill the industry needs next, said a version of listening. Not a technology. Listening With clips from Terry Kane (The Trade Desk), Oliver Klander (LiveRamp), Sunil Modha (Smartly), Trevor d'Souza (Radix Media) and Kelly-Marie Fernandes. Season one isn't finished, it's halfway through. I'm taking a break for the summer and I'll be back later in the year with the second half: more guests, the same seven questions, and we'll see whether the patterns hold or whether the next five people tear all of this up. If you've got someone I should be talking to, or you think I've read these five conversations wrong, tell me. I'd genuinely like to hear it. Listen at builtformena.com. Every guest faces the same seven questions, so you can compare how the region's operators really think.

    The Story So Far: a Built for MENA special
  7. Jul 27

    EPISODE 04: Trevor d'Souza (Radix Media)

    Trevor d'Souza, who leads media investments across Radix MENA, joins Built for MENA, the podcast on what it actually takes to build, sell and scale AdTech and MarTech in the region.Trevor describes his seat plainly: he's responsible for where clients' money goes "and if it's working or not," across the full mix, not a platform person but "the person who tries to make sense of it all." And in this market, making sense of it starts with throwing out the standard assumption that one plan fits all. You've got 200 nationalities carrying different identities, communities and languages, with consumption shifting by day, time, platform and language. His sharpest reframe is that reach isn't the problem here. This is "the most connected market in the world," and "you can buy reach all day and impressions all day." What's harder to buy is whether the message is landing, whether you're contextually correct. As he puts it, "you cannot do one channel, one format and call it a media strategy."The only-in-MENA moments make the point better than any theory. A campaign that ran out of home with artworks in Tagalog and Arabic, Malayalam and Arabic, Hindi and Arabic, English and Arabic. "Which other market can you pick on?" Or the planning puzzle of a professional in their 30s consuming three radio stations a day across five platforms, on Instagram but not active. Even Mother's Day arrives three or four times a year here, celebrated on different dates by different communities. Trevor's own morning delivered the best evidence for his argument that outsiders "underestimate the value of offline": his car broke down, he took the metro to the interview, and was struck by how many people around him were listening to the radio on headphones. Premium out of home "carries enormous weight," and his warning on the funnel is blunt: if you don't fill it at the top, it's never going to come down.Asked what he'd build from scratch, Trevor doesn't hesitate: one platform that gives a genuine full-funnel picture across offline and online, plus a cleaner way to evaluate media quality rather than just quantify it. "We burn impressions, but are we getting engagement?" And his five-year view is the boldest claim of the episode: if this region cracks the code, it could be the only market with a real framework for reaching a multicultural audience, one every diversifying city from London to Portugal will eventually need. "We have our own playbook." He tells the story of asking a US planner how to reach specific Indian communities in specific American cities, and the answer came down to Meta and Google. In the UAE, "we know where they stay." His discipline for getting there is the one he's set his whole team for 2026: keep asking why. "Ask 100 whys if you need to." Go sit in the client's office, be part of the business, understand the whys.Full episode and every previous conversation at builtformena.com.Quick-fire: • MENA advertising in one word? Underpriced • Most overrated buzzword in AdTech? Personalization • Most underrated opportunity in MENA AdTech? Integration •

    EPISODE 04: Trevor d'Souza (Radix Media)
  8. Jul 20

    EPISODE 03: Sunil Modha (Smartly)

    Sunil Modha — Client Partner for Smartly across the Middle East — joins Built for MENA, the podcast on what it actually takes to build, sell and scale AdTech and MarTech in the region.Sunil's through-line is deceptively simple, and he keeps returning to it: the global playbook doesn't work here. He realised it the moment he flew in to launch the UAE for a global CPG — "a global playbook doesn't work in this region," he told his colleagues over dinner, and it set the tone for everything since. You can't fly a few people in, run the Western template and expect to hit the ground running. You have to sit in the market, understand the ecosystem — how agencies, brands, tech partners and publishers actually work together — and hire people who can build relationships, not just operate tech.That relationship point is where he's most emphatic. Business here strips out the transactional element: before anyone talks tech or terms, the first question is who am I engaging with — their background, what makes them tick, their family values. The region rewards longevity and trust, and Sunil describes the surreal moment of walking into a meeting to find the owner — the family that runs the business — across the table, wanting the personal connection and ready to hold you accountable.He's just as sharp on the biggest outside misread: that MENA is "playing catch-up." It isn't. It's playing a different game — deliberately deciding which technology has genuine longevity rather than chasing every shiny stack. Cost almost becomes irrelevant; it's the service and the human experts behind the tech that matter. On AI — "the two-letter word everyone's avoiding" — his test is blunt: "So what?" Technology only earns its place if you know how and where to apply it.There's a lovely only-in-MENA moment too (the scale of the Under Armour store at Dubai Hills Mall — a masterclass in how global brands localise), his read that the region carries far less brand "baggage" than the West, and an optimistic close: the GCC will lead, becoming the hub of smart technology, smart services and a smart way of living. What has to happen to get there? His answer is the whole interview in three words — more people listening.Quick-fire:• Most overrated buzzword in AdTech? AI• Most underrated opportunity in MENA AdTech? Data privacy• Relationships or technology? Relationships — hands down• One skill to develop next? Continue listening

    EPISODE 03: Sunil Modha (Smartly)
  9. Jul 13

    EPISODE 02: Oliver Klander (LiveRamp)

    Oliver Klander, Regional VP for LiveRamp across MENA, joins Built for MENA — the podcast on what it actually takes to build, sell and scale AdTech and MarTech in the Middle East. Oliver's core argument: this region doesn't just move fast, it refuses to come second — and that changes everything about how you win here. He unpacks why being on the ground beats a great product with a great reputation: the biggest mistake outsiders make is assuming the tech travels on its own, when success is built on real relationships across the whole ecosystem — publishers, platforms, brands, retailers. It's also, he says, the one market where the door is genuinely open: CEO or planner, everyone's in the room and everyone wants to connect, with none of the gatekeeping you hit in more established regions. We dig into the Middle East's quiet superpower — first-party data "in bucket loads" from the loyalty schemes of the big conglomerates — and why the real prize isn't the data itself but connecting it for addressable reach. Oliver makes the case that value alignment is non-negotiable here (this region won't be sold something that doesn't translate into what was promised), flags retail media as the most misunderstood trend — onsite vs offsite, and where it truly sits in the P&L — and looks ahead to a "stratospheric" twelve months as Disney, Netflix, Paramount and Amazon scale into the region. With MENA's ad spend already outgrowing every other market, his read on the recent turbulence is characteristically bullish: the Middle East always comes back stronger. Quick-fire: • MENA advertising in one word? Exciting • The most overrated buzzword in AdTech right now? Retail media • The most underrated opportunity in MENA AdTech? Retail media • Relationships or technology, what matters more here? Relationships • One skill AdTech professionals in MENA must develop next? Humility and understanding Listen at builtformena.com. Every guest answers the same seven questions, so you can compare how the region's operators really think.

    EPISODE 02: Oliver Klander (LiveRamp)

About

Built for MENA is the podcast exploring the real stories shaping advertising and marketing technology across the Middle East. Each episode, Dom Kozak speaks with the people building, selling, scaling — and sometimes breaking — AdTech and MarTech in the region. The twist: every guest in Season One answers the same seven questions, so we can compare experiences, surface patterns, and get past the press releases. From retail media and programmatic out-of-home to AI and data regulation — what actually works here, what doesn't, and why this region is so different. New episodes fortnightly. Be a gue