The Root of It

Leigh Pfeil Goodman
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  • Management

Short fables for private practice owners, and the operational frameworks underneath them. Every problem in a practice has a story. We get to the root of it.

Episodes

  1. Sep 4

    The Practice That Never Said Well Done

    The Root of It

  2. Sep 3

    The Owner Who Stopped Giving Answers

    The Root of It

  3. Sep 3

    The Two Consultants

    The Root of It

  4. Sep 3

    The Man Who Optimized a Machine He'd Never Measured

    The Root of It

  5. Jul 23

    Two Vacations

    Ellen took ten days off and lost twenty referrals. Two years later she took ten days off and lost nothing. The vacation isn't the reward. It's the only audit that doesn't lie.

  6. Jul 23

    The Monthly Coffee Date

    June routes every referral in a twelve-clinician practice. The owner hasn't touched one in eleven months. What it actually took to get there — and why trust wasn't the starting point.

  7. Jul 23

    Four Chairs + Six People

    Tom hired six part-timers to meet demand and got slower. More people is not more capacity, and the most expensive resource in your practice never appears on the P&L.

  8. Jul 23

    The Woman Who Was the Machine

    Priya was interrupted 41 times in a single day. The knowledge that makes you indispensable is the same knowledge that traps you — and you can't delegate a thing you've never said out loud.

  9. Jul 23

    The Diary + the Ledger

    Nora guessed her conversion rate was seventy percent. It was thirty-eight. Six systems, one retiring office manager, and 2,600 rows that couldn't answer a single useful question.

  10. Jul 22

    Two Calls and a Closed File

    Dana's practice fielded 214 inquiries and converted 61. Her spreadsheet was tidy, color-coded, and quietly throwing away six figures a year. What happens when nobody ever defines what "closed" means.

  • 10 Episodes

About

Short fables for private practice owners, and the operational frameworks underneath them. Every problem in a practice has a story. We get to the root of it.

Information

  • Creator
    Leigh Pfeil Goodman
  • Years Active
    2026
  • Episodes
    10
  • Rating
    Clean
  • Show Website
    The Root of It