KIMRA CONVERSATIONS

Simon Burton
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Every year, KIMRA brings together the people shaping the future of knowledge, information management, research and analysis — the practitioners running transformation inside their organisations, the suppliers building the tools, and the analysts making sense of it all. The KIMRA Conversations Podcast takes that same community and keeps the conversation going all year round. Expect candid interviews and case studies on: How research and knowledge functions are actually building AI strategies that work — not just experimentingReal transformation stories from law firms, consultancies and professional services, told by the people who led themThe vendor and client sides of major AI implementations, side by sideWhat's really happening with data procurement, vendor consolidation, and pricing in the AI eraHow the research and knowledge professions themselves are evolving — and what it means for skills and careersSame community. Same sharp thinking. Now on demand. www.kimraconference.com www.cbresourcing.com

  1. 1d ago

    KIMRA Conversations, Episode 20: Will Bailey, 67 Bricks

    In this conversation, Will Bailey discusses the evolving landscape of data and information services, focusing on the challenges and opportunities faced by legacy information providers. He emphasizes the importance of embedding intelligence into decision-making workflows and leveraging technology and AI to unlock hidden value in data. Takeaways Embrace data transformationFocus on customer needs Chapters 00:00 Navigating the Data Landscape04:23 Transforming Legacy Information Providers09:09 Engagement Strategies for Data Monetization12:16 The Intersection of Technology and Strategy24:04 Unlocking Hidden Value in Data26:48 The Role of AI in Data Utilization32:16 Market Pressures and Commoditization39:10 Sustainability in the Information Sector

  2. 1d ago

    KIMRA Conversations, Episode 19: Pratyush Prabhat, Evalueserve

    In this episode, Pratyush Prabhat Executive Vice President at Evalueserve shares his extensive journey with Evalueserve, highlighting the company's evolution over 21 years and the significant impact of AI on their operations. He emphasizes the importance of domain expertise and the need for organizations to adapt to technological disruptions while maintaining a human touch in client relationships. Takeaways AI transforms workflowsDomain expertise drives value Chapters 00:00 Journey Through Evalueserve05:26 Adapting to AI Disruption10:00 Investing in Technology and Talent12:46 Transforming Internal Operations17:16 Partnering with Consulting Firms20:54 The Value of Domain Expertise26:43 Navigating a Crowded Market29:04 Future Skills for Professionals

  3. 3d ago

    KIMRA Conversations, Episode 18: Beth Maser, History Associates Incorporated

    In this episode of the KIMRA Conversations podcast, Beth Maser, CEO of History Associates Incorporated, shares her unique career journey from history and public policy to leading a niche consulting firm focused on historical research and archival support. The conversation explores the role of corporate historians, the importance of storytelling in business, and the integration of AI in historical research. Takeaways Importance of storytellingAI's role in historical research Chapters 00:00 Introduction to Beth Maser and Her Journey02:55 The Role of a Corporate Historian05:59 Storytelling in Business09:09 Litigation Support and Historical Research12:05 The Impact of AI on Historical Research15:04 Client Expectations and AI Limitations17:51 The Future of Historical Research with AI21:11 Capturing Institutional Knowledge24:00 Final Thoughts on History and AIBeth Maser is a recognized senior executive and subject matter expert in knowledge management, with decades of leadership and digital media experience in both commercial and government sectors. As CEO of History Associates Incorporated (HAI), she leads the company's growth strategy across key industry segments, including government, legal, commercial, associations, and nonprofits. Beth and her team provide specialized services in digitization, cultural heritage, litigation research, and advanced technology applications. Working with her team and strategic partners, Beth helps clients use historical information and analysis to engage diverse audiences and drive organizational value. Beth's articles are published on Inc.com - Inc. Leadership Forum, and she has successfully helped HAI earn notable Industry Recognition from organizations such as Chambers, Inc., and the Washington Business Journal.

  4. Oct 23

    KIMRA Conversations, Episode 17: Lianne Sherlock, Oliver Wyman

    The conversation explores the evolving role of knowledge management in consulting, particularly in the context of AI advancements. Lianne Sherlock Director, Global Head of Knowledge Services at Oliver Wyman shares insights from her experience at Oliver Wyman, emphasizing the importance of aligning knowledge services with business strategies and the need for continuous adaptation in a rapidly changing environment. Takeaways Knowledge management is strategicAI is reshaping knowledge services Chapters 00:00 Introduction to Knowledge Management03:02 Key Takeaways from KIMRA Conference06:03 The Role of Knowledge Services at Oliver Wyman08:54 Optimal Operating Models for Knowledge Services11:59 AI's Impact on Knowledge Management15:08 Challenges of AI in Knowledge Services18:05 Transforming Knowledge Functions21:07 Resistance to Change in Knowledge Management24:01 Future of Knowledge Services26:47 Advice for Aspiring Knowledge Professionals29:58 The Importance of Human Skills in Knowledge Management33:09 Reflections on Transformation and Change36:01 Closing Thoughts on Knowledge Services

  5. Oct 23

    KIMRA Conversations, Episode 16: Luca Russignan, Capgemini

    In this episode of the KIMRA Conversations podcast, Simon interviews Luca Russignan, the Global Head of the Capgemini Research Institute for Financial Services. They discuss Luca's career journey, the role of thought leadership in financial services, and the importance of credible research in a heavily regulated environment. Takeaways Importance of storytelling in researchNeed for critical thinking skills Chapters 00:00 Introduction to Luca Russignan03:12 Career Journey and Insights06:03 Thought Leadership in Financial Services08:57 Research Methodology and Governance12:04 Leveraging Organizational Resources15:01 Balancing Regulation and Innovation17:46 Synthetic Data and Its Implications20:51 Redesigning Research Workflows23:50 Developing Critical Thinking Skills26:58 Training Junior Researchers29:51 Creating Impactful Insights32:53 Navigating Change in Research

  6. Oct 22

    KIMRA Conversations, Episode 15: Margo Polishchuk, proSapient

    In this conversation, Margo Polishchuk, co-founder of proSapient, discusses the evolution of expert networks, the integration of AI, and the challenges of scaling a business across different geographies. She emphasizes the importance of human expertise in conjunction with technology and the need for robust governance in the industry. Takeaways AI enhances expert networkingHuman expertise remains crucialChapters 00:00 Introduction to Expert Networks01:55 The Genesis of proSapient04:00 Challenges of Scaling and Hiring09:48 The Role of AI in Expert Networking16:00 Governance and Compliance in Expert Networks23:51 The Future of Expert Networks and AI32:01 Client Engagement and Best PracticesMargo Polishchuk is the Founder and President at proSapient, a global expert network and primary research business, powered by innovative technology. proSapient helps institutional investors and managers, as well as their consultants, gain access to critical knowledge with which they can make better informed investment decisions and complete the highest standard of due diligence. The firm's headcount has exceeded 350 people thanks to its fast growth in five global locations. An expert network specialist by profession too, Margo started her career at Coleman Research. There, she set account management sales and revenue records within the firm’s EMEA business building a book of private equity, hedge fund, and consulting clients. Most of these are proSapient clients today. Margo is also a guest lecturer on entrepreneurship and innovation at the London School of Economics.

  7. Oct 7

    KIMRA Conversations, Episode 14: Katleen Richardson

    In this episode of the KIMRA Conversations podcast, Katleen Richardson discusses her extensive experience in information and data businesses, emphasizing the impact of AI on business models, marketing strategies, and the importance of credibility in the information sector. She highlights the need for companies to adapt their strategies in response to changing buyer behaviours and the risks posed by AI-driven market dynamics. Katleen Richardson has spent 20+ years running go-to-market inside businesses where the product is trust and intelligence, including Citeline, Evaluate and The Economist Group, where she led the marketing workstream of the Group's B2B commercial transformation and the 2026 launch of Economist Enterprise. Her work across private-equity and venture-backed portfolios has one constant: aligning GTM strategy to how buyers actually decide. That has always driven growth, but the stakes are higher now. AI does not fix a broken GTM. It amplifies it. What Katleen is hired for today is the revenue-engine redesign that must happen before AI investment pays back: sequencing strategy first, then applying AI where it compounds. She is the author of The Trust Premium.   Takeaways AI reshapes pricing modelsCredibility is key in information businesses Chapters 00:00 Introduction to Kathleen Richardson02:24 The Importance of Credibility in Information Businesses03:47 AI's Impact on Business Models05:50 Transforming Go-to-Market Strategies10:36 Adapting Sales and Marketing Teams11:37 Identifying Risks in Information Businesses15:31 Customer Judgment on Data Quality17:39 Comparing Past and Present Disruptions19:23 Future Predictions for Information Businesses24:46 Advice for CMOs in Information Businesses

  8. Oct 1

    KIMRA Conversations, Episode 13: Ceri Hughes

    In this conversation, Ceri Hughes shares her extensive career journey in knowledge management, learning and development, and her transition into coaching. She discusses the evolution of knowledge management, the impact of AI on the industry, and the challenges leaders face in adapting to these changes. The conversation explores the evolving landscape of knowledge management, particularly in the context of AI integration and its implications for workforce development and organizational strategy. Ceri emphasizes the importance of active listening, curiosity, and community engagement for professionals in the knowledge management field. Takeaways Evolution of knowledge managementImpact of AI on leadership AI reshapes knowledge managementActive listening is essential Chapters 00:00 Ceri Hughes: A Career Overview06:13 The Evolution of Knowledge Management11:57 Transitioning to Learning and Development18:03 Defending Knowledge Management23:45 Coaching and Leadership Challenges26:27 Impact of AI on Workforce Development28:41 Reflections on Knowledge Management Conference31:34 AI Transformation in Knowledge Management33:40 Essential Skills for New Entrants39:44 Staying Relevant in Knowledge Management40:35 Navigating AI Governance Challenges49:56 Establishing a Clear Point of ViewCeri Hughes   Ceri is an independent Executive Coach, Non-Executive Director, Speaker and Facilitator. Until 2024 she was Director of Operations for KPMG's Chief People Officer. Her career at KPMG spanned more than 24 years, latterly in Operations, but for 16 years she led Knowledge Management and Research groups at the firm in the UK and internationally, including the establishment of offshore knowledge operations in India, and then became the Head of Learning and Knowledge Management for KPMG UK in 2017. In 2020 she was part of the team leading the firm’s response to the Covid-19 pandemic. Prior to working at KPMG, Ceri was the Global Head of Information and Records Management at an international telecommunications company. She began her career as a Library Association/SCONUL Graduate Trainee in the Information Centre at the Lord Chancellor’s Department.

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About

Every year, KIMRA brings together the people shaping the future of knowledge, information management, research and analysis — the practitioners running transformation inside their organisations, the suppliers building the tools, and the analysts making sense of it all. The KIMRA Conversations Podcast takes that same community and keeps the conversation going all year round. Expect candid interviews and case studies on: How research and knowledge functions are actually building AI strategies that work — not just experimentingReal transformation stories from law firms, consultancies and professional services, told by the people who led themThe vendor and client sides of major AI implementations, side by sideWhat's really happening with data procurement, vendor consolidation, and pricing in the AI eraHow the research and knowledge professions themselves are evolving — and what it means for skills and careersSame community. Same sharp thinking. Now on demand. www.kimraconference.com www.cbresourcing.com

Information

  • Creator
    Simon Burton
  • Years Active
    2026
  • Episodes
    20
  • Rating
    Clean
  • Copyright
    © 2026 Simon Burton
  • Show Website
    KIMRA CONVERSATIONS