Off the Deck

Hylaine
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  • Management

Off the Deck is Hylaine's weekly conversation for technology and business leaders navigating high-stakes decisions in AI, data, and digital transformation. Each episode cuts past the theory to name the one hard tradeoff a leader actually has to make, straight from the consultants who live these calls with clients in banking, insurance, healthcare, and life sciences. No slides, no scripted pitch, just the judgment call behind the technology.

Episodes

  1. 6d ago

    Episode 02: Restart It or Save It?

    What do you do when a critical program has already burned through 60% of its budget, missed every major date, and everyone is watching to see what happens next? Starting over can feel like the cleanest answer. But a restart does not erase the problems that got the program there. It can reset the timeline, reopen old decisions, and cost something even harder to recover: stakeholder trust. In this episode of Off the Deck, Jayme MacQueen sits down with Hylaine Director of Client Delivery Chris Langlois to unpack what it really takes to rescue a troubled program. Drawing on more than 20 years in technology consulting and nearly a decade bringing complex banking programs to the finish line, Chris shares why the first move is not to build a new roadmap. It is to understand what is salvageable, stabilize execution, and restore confidence. They explore how to make the hard call between saving and scrapping a program, why visible progress matters, and how trust, communication, and other human skills can ultimately determine whether a turnaround succeeds. At Hylaine, doing what’s right over what’s easy means tackling hard problems without defaulting to the most convenient answer. If you lead complex technology programs, especially in high-stakes, regulated environments, this conversation offers a practical perspective on what to do when the plan has gone sideways but the outcome still matters. Listen to the full episode of Off the Deck to hear how experienced delivery leaders turn troubled programs into forward momentum.   Episode Highlights: 00:00 Introduction to Off-The-Deck 01:04 The Setup: Dropped Into a Program in Flight 02:54 The Hard Tradeoff / What Would Hylaine Do? 04:14 Myth Vs. Reality 06:17 The Team You Inherit: Listen Before You Change 11:52 Execution or Design: Where Is the Program Really Failing? 16:25 New Leadership: Relationships Before the Details 24:55 Calm in the Storm: Leading Through Pressure 29:19 The Takeaway: Rescue, Prove Progress, Earn Bigger Change 30:35 Closing Notes   Guest Bio: Chris Langlois is Director of Client Delivery at Hylaine. He has spent more than 20 years in technology consulting and close to a decade bringing banking programs to the finish line, usually after being dropped into them mid-flight. He has a specific and unpopular opinion about what starting over actually costs.

  2. Aug 7

    Episode 01: Whose Job Is It to Make AI Stick?

    AI rollouts don't fail because the technology doesn't work. They fail because nobody was actually accountable for making people use it. This week, Jayme sits down with Alex Grawe, Hylaine's transformation and organizational change lead, to argue out one question every leadership team is quietly avoiding: when AI adoption stalls, is that IT's problem to fix, or the business's?

  3. Aug 7

    Launch Episode: Why We're Doing This

    Welcome to Off the Deck, the podcast where the conversations begin after the last slide. Hosted by Hylaine's Director of Marketing & Brand, Jayme McQueen, each episode brings together the consultants behind the work to unpack the real decisions, tradeoffs, and candid discussions that shape successful technology outcomes. Each week, we'll go beyond industry buzzwords to explore what technology leaders are really facing, challenge common misconceptions, and share practical insights you can put to work immediately. Because the most valuable conversations don't happen on the deck, they happen off it.

  • 3 Episodes

About

Off the Deck is Hylaine's weekly conversation for technology and business leaders navigating high-stakes decisions in AI, data, and digital transformation. Each episode cuts past the theory to name the one hard tradeoff a leader actually has to make, straight from the consultants who live these calls with clients in banking, insurance, healthcare, and life sciences. No slides, no scripted pitch, just the judgment call behind the technology.

Information

  • Creator
    Hylaine
  • Years Active
    2026
  • Episodes
    3
  • Rating
    Clean
  • Copyright
    © Copyright 2026 All rights reserved.
  • Show Website
    Off the Deck