Scaling Secondhand

In the Loop
  • 5.0 (1)
  • Non-Profit

Talking about the mission, madness, and methods behind at scale secondhand businesses.

Episodes

  1. 1d ago

    Flipping Returns at Scale - Dennis Hoang of Patturn

    In this episode of Scaling Secondhand, Zahra interviews Dennis Wong, COO of Jender and Patturn, discussing the intricacies of managing returns and resale in the fashion industry. They explore the differences between electronics and fashion resale, the evolution of live selling, and the operational challenges faced by brands in the secondhand market. Takeaways Importance of efficient returns managementEvolution of live selling strategiesChapters 00:00 Introduction to Patturn and Jender02:54 Transition from Electronics to Fashion Resale06:00 Challenges in Returns Management08:50 Grading and Damage Assessment12:02 The Rise of Live Selling18:05 Future Trends in Secondhand Marketplaces21:08 Closing Thoughts and Future DirectionsReachout to Dennis and his team at dennis@patturn.io

  2. Aug 24

    Men's Secondhand and the "Faceless WhatNot" - Ryan Frankel of Shedd

    The conversation covers topics related to the vintage clothing industry, including sourcing, customer base, market trends, retail experiences, and the launch of a new online platform called Shedd. Ryan Frankel shares insights on the vintage clothing market, the impact of tariffs, the evolution of retail experiences, and the development of Shedd as a platform for buying and selling secondhand clothing. Check out the platform here -> Shedd - $5 Vintage Auctions Takeaways Vintage clothing market trendsChallenges and opportunities in the vintage clothing industryThe launch of Shedd as an innovative platform for buying and selling secondhand clothing Chapters 00:00 Vintage Clothing Market Trends06:24 Sourcing and Sorting Process09:04 Impact of Tariffs and Revenue Increase11:32 Evolution of Retail Experiences15:54 Introduction of Shedd Platform

  3. Aug 16

    Thrift, Discount Retail, and the Southeast Strategy - Chris Homewood from America's Thrift Store

    Chris Homewood, CEO of America's Thrift Stores, shares insights on the growth and expansion of thrift businesses, the unique opportunities in the southeast region, and the challenges of scaling a thrift chain. He emphasizes the importance of culture, talent, and simplicity in scaling, and the value of thrift in sustainability and community impact. Takeaways Thrift businesses are experiencing aggressive growth, with a focus on creating a one-stop shop experience for customers.The southeast region presents unique opportunities for thrift businesses, especially in smaller cities with growing populations.Culture, talent, and simplicity are key factors in successfully scaling a thrift chain. Chapters 00:00 The Thrill of Thrift Finds02:05 Aggressive Growth and Expansion03:32 Thrift in the Southeast: Unique Opportunities06:16 Merchandising Strategy and Customer Base08:32 Thrift vs. Off-Price Retail13:06 New Goods Programs and Scaling Challenges20:17 Culture, Talent, and Scaling

  • 3 Episodes

About

Talking about the mission, madness, and methods behind at scale secondhand businesses.

Information

  • Creator
    In the Loop
  • Years Active
    2026
  • Episodes
    3
  • Rating
    Clean
  • Copyright
    © 2026 In the Loop
  • Show Website
    Scaling Secondhand