Built for Growth: Home Improvement's Tech Playbook

Leaping AI

A show for home improvement leaders who want to grow without throwing more headcount at the problem. Hosted by Pam Torrey, Senior Director of Marketing at Leaping AI, each episode brings on owners, marketers, and tech thinkers building the next stage of growth in the industry, with the tools, systems, and calls they made along the way. Marketing, operations, and technology, all through the lens of what actually moves the needle for a home improvement business. Brought to you by Leaping AI.

Episodes

  1. 4d ago

    Where Automation Ends and the Human Touch Begins

    Christian Curry has a simple rule for automation: does it need a human, or just to happen? The canvassing conversation on a homeowner's doorstep stays firmly in the first category. Building trust in thirty seconds isn't something you hand to a machine. But the appointment confirmations and info verification behind that conversation, the paperwork of a people-first business, fell into the second. In this episode, Christian walks through how he draws that line and what changed once he did. The more interesting part isn't the automation itself, it's what his team started doing instead. The five CSRs who used to spend their day confirming appointments now work outbound telemarketing, putting their people skills toward growing the business rather than administering it. That shift in where people spend their time, more than the technology itself, is what helped drop Panda's customer acquisition cost by 3% and scale the company to four states. Christian Curry is President of Panda Exteriors, a GAF Master Elite roofing, siding, and solar company serving homeowners from Washington, DC to Philadelphia. Hear how Leaping AI is helping home improvement companies grow at leapingai.com.

    Where Automation Ends and the Human Touch Begins

  2. Aug 20

    Automating the Redial, Not the Relationship

    Bath Experts wasn't short on leads. It was short on bandwidth to follow-through. In this episode, Jay Shah, VP of Marketing at Bath Experts, explains why the highest-ROI move wasn't buying more leads, it was calling back the ones already sitting in the pipeline, fresh and aged alike. Jay walks through what changed when Bath Experts handed outbound redial over to voice AI: roughly 4,000 calls placed a day, a 15% contact rate, and about five incremental in-home consultations booked daily, all live within 30 days of kickoff. It's a conversation about lead follow-through, marketing ops, and where automation actually belongs in a people-driven sales process. Jay Shah is Vice President of Marketing at Bath Experts, the exclusive Jacuzzi Bath Remodel dealer across Indiana, Ohio, and Kentucky. Hear how Leaping AI is helping home improvement companies grow at leapingai.com.

    Automating the Redial, Not the Relationship
  • 2 Episodes

About

A show for home improvement leaders who want to grow without throwing more headcount at the problem. Hosted by Pam Torrey, Senior Director of Marketing at Leaping AI, each episode brings on owners, marketers, and tech thinkers building the next stage of growth in the industry, with the tools, systems, and calls they made along the way. Marketing, operations, and technology, all through the lens of what actually moves the needle for a home improvement business. Brought to you by Leaping AI.

Information

  • Creator
    Leaping AI
  • Years Active
    2026
  • Episodes
    2
  • Rating
    Explicit
  • Copyright
    © 2026 © 2026 Leaping AI