CBT Live

CBT News

CBT Live is CBT News' daily show for auto dealers who want to stay ahead of the industry, not just react to it. Airing weekdays at noon ET, hosts talk with dealer principals, OEM leaders, and industry experts about the trends, numbers, and decisions moving the car business right now.

  1. 3d ago

    Cyberattacks Are Targeting Auto Retail, The Values Map, AutoNation Q3 (10.30.26)

    Cyberattacks hit Honda's dealer network and VinSolutions this month, Mike Perkins of NorthRock Cybersecurity on how dealers protect themselves, and David Allison on The Values Map and what really drives customers and employees. Bridget Fitzpatrick and Jim Fitzpatrick are joined by Mike Perkins, chief information security officer at NorthRock Cybersecurity, and David Allison, keynote speaker, author and founder of the Valuegraphics Research Company. TODAY'S HEADLINES AutoNation and Sonic Automotive report Q3: AutoNation posts record after-sales gross profit as same-store new retail falls about 5%, and Sonic posts record revenue of $4 billion as EchoPark retail units rise 22%.Used EV asking prices rose nearly 10% year over year to about $32,500 in September, and used EVs averaged about 42 days on market versus nearly 55 for gas vehicles, according to iSeeCars.Georgica Auto Holdings acquires Mangino Chevrolet in Amsterdam and Mangino Buick GMC in Ballston Spa, New York, with Dave Cantin Group advising the Mangino family.Hackers stole an estimated $6.3 billion from Binance, most of it moved in about 20 minutes across 10 blockchain networks, in what could be the largest crypto theft on record. About $3 billion has been frozen, and Binance says customer losses will be covered.GUESTS Mike Perkins, chief information security officer, NorthRock Cybersecurity. As Cybersecurity Awareness Month ends, the threats facing retail auto, how AI is changing attacks, why IT support is not the same as cybersecurity, and what dealers should do this week.David Allison, keynote speaker, author and founder of the Valuegraphics Research Company. His new book, The Values Map, out in January, and how understanding human values helps dealers connect with customers and keep employees.DEALER OF THE WEEK Phillips Chevrolet in Illinois is donating $10 for every test drive completed in October, with a goal of raising $10,000 for the American Cancer Society. GET THE NEWSLETTER https://www.cbtnews.com/newsletter-si... THIS WEEK'S SPONSOR Thank you to Auto AI Radar for supporting CBT Live. https://radar.autoai.inc/ MENTIONED IN THIS EPISODE NorthRock Cybersecurity: https://northrockcybersecurity.com/ Valuegraphics: https://valuegraphics.com/ CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

  2. 4d ago

    An FBI Negotiator on Leading Under Pressure, Midterms and Dealers, Carvana Q3 (10.29.26)

    Leading under pressure with the FBI negotiator who helped talk the Boston Marathon bomber into surrendering, Tom Maoli on what the midterms mean for dealers, and Carvana's record third quarter. Jim and Bridget Fitzpatrick host with Tom Maoli, President and CEO of Celebrity Motor Cars, and Kyle Vowinkel, former FBI negotiator and author of Shaping Chaos. Weekdays at 12:00 PM ET. TODAY'S HEADLINES Carvana sold 217,385 retail vehicles in the third quarter, up 39% from a year ago, on record revenue of $8.04 billion.Cox Automotive forecasts about 1.38 million new-vehicle sales in October, fleet included, up 7.2%, at an annualized pace near 16.1 million.GM is preparing its Lansing Delta Township plant to build hybrids, part of more than $2 billion in Lansing-area investment; GM has not confirmed the models or timing.Lithia has acquired four Memphis dealerships from Gossett Motor Cars, two Kia and two Hyundai, in a deal announced this week.GUESTS Tom Maoli, President and CEO, Celebrity Motor Cars. Tariffs, regulation, the 2026 midterms and vehicle affordability, from the dealer's side of the desk.Kyle Vowinkel, former FBI negotiator and author of Shaping Chaos. More than 24 years with the FBI, eight on its Hostage Rescue Team, and what crisis negotiation teaches business leaders.GET THE NEWSLETTER https://www.cbtnews.com/newsletter-si... THIS WEEK'S SPONSOR Auto AI Radar https://radar.autoai.inc/ MENTIONED IN THIS EPISODE Celebrity Motor Cars https://www.celebritymotorcar.com/ Shaping Chaos by Kyle Vowinkel, out Nov. 3 https://www.kylevowinkel.com/ CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

  3. 4d ago

    Is Your Mindset Holding Your Dealership Back? Beyond Belief, Benstock, Abraham (10.28.26)

    Brian Benstock and Jay Abraham launch Beyond Belief, a new CBT News series on rethinking what's possible in your dealership, with the stories behind it from Joe Girard to selling out of the service lane. Bridget Fitzpatrick and Jim Fitzpatrick are joined in studio by Brian Benstock of White Plains Honda, general manager and vice president of Paragon Honda and Paragon Acura, and business strategist Jay Abraham. A special edition of CBT Live introducing Beyond Belief: The Inspirare Sessions. GUESTS Brian Benstock, general manager and vice president, Paragon Honda and Paragon Acura. Meeting Joe Girard at 23, writing down ambitious goals, the pickup and delivery decision his team questioned, and selling vehicles out of the service lane. Jay Abraham, business strategist. What separates people who achieve extraordinary results from those with the same talent and opportunity, and where he would look first for untapped revenue inside a dealership. GET THE NEWSLETTER https://www.cbtnews.com/newsletter-si... THIS WEEK'S SPONSOR Thank you to Auto AI Radar for supporting CBT Live. https://radar.autoai.inc/ MENTIONED IN THIS EPISODE Paragon Honda: https://www.paragonhonda.com/ Paragon Acura: https://www.paragonacura.com/ Jay Abraham: https://abraham.com/ CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

  4. 6d ago

    Can Mobile Service Keep Customers Loyal? Hidden Fees, VinSolutions Probe (10.27.26)

    Jim Sabino of All American Auto Group on turning the first service visit into a loyal customer, Zach Shefska of CarEdge on hidden fees and buyer trust, plus Cox's VinSolutions investigation. Bridget Fitzpatrick and Jim Fitzpatrick are joined by Jim Sabino, fixed operations director at All American Auto Group, and Zach Shefska, president and CEO of CarEdge. TODAY'S HEADLINES Cox Automotive is investigating suspicious activity involving VinSolutions that it says was quickly contained and affected a limited subset of dealers; a hacking group's claims that it stole data remain unverified.Audi CEO Gernot Doellner faces criticism from Germany's IG Metall union after presenting the company's proposed Georgia factory at a campaign rally, and the investment still needs approval from Volkswagen's supervisory board.Microsoft is offering voluntary buyouts to approximately 60,000 employees, more than a quarter of its global workforce, as it works to contain costs alongside its AI investments. GUESTS Jim Sabino, fixed operations director, All American Auto Group. First-appointment retention, mobile service, and pickup and delivery, and how those options can drive loyalty and grow fixed ops.Zach Shefska, president and CEO, CarEdge. Dealer pricing practices, the gap between advertised prices and actual quotes, and why transparency is becoming a bigger issue for the whole industry. GET THE NEWSLETTER https://www.cbtnews.com/newsletter-si... THIS WEEK'S SPONSOR Thank you to Auto AI Radar for supporting CBT Live. https://radar.autoai.inc/ MENTIONED IN THIS EPISODE All American Auto Group: https://www.allamericanautogroup.com/ CarEdge: https://caredge.com/ Cox investigates VinSolutions incident: https://www.cbtnews.com/hacking-group... CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

  5. Oct 26

    Audi Plans First U.S. Plant in Georgia, Scout Ruling, Dealer Data, Spisak (10.26.26)

    Audi plans its first U.S. plant in Georgia, a federal judge keeps California dealers' Scout lawsuit alive and Len Bellavia breaks down the ruling, plus April Ancira on dealer data and David Spisak previewing his new CBT News show. Bridget and Jim Fitzpatrick talk with Len Bellavia, Founding Partner of Bellavia Cohen P.C., April Ancira, Vice President of Ancira Auto Group, and David Spisak, President and CEO of Disruptive Growth Solutions. Weekdays at 12:00 PM ET. TODAY'S HEADLINES Audi plans its first U.S. production site near Macon, Georgia, with about $4 billion in planned investment, about 4,500 jobs and capacity for up to 200,000 vehicles a year, still subject to Volkswagen supervisory board approval.A federal judge in California denied the latest motions from Volkswagen Group of America and Scout Motors to end the California New Car Dealers Association's lawsuit, so the remaining claims move into discovery.Cox Automotive's Q2 2026 AI in Auto Retail Tracker found 63% of shoppers would definitely or probably use AI for their next vehicle purchase, while 29% of dealers had started adjusting for AI search. GUESTS Len Bellavia, Founding Partner, Bellavia Cohen P.C. What the California federal court's rejection of the Volkswagen and Scout Motors bids to end the CNCDA lawsuit means for dealers.April Ancira, Vice President, Ancira Auto Group. Why having the right information in one place matters more than ever, from connecting data to getting more out of the tools dealers already pay for.David Spisak, President and CEO, Disruptive Growth Solutions, and host of The David Spisak Show. A first look at his new show coming to CBT News and what dealers can expect from it. GET THE NEWSLETTER https://www.cbtnews.com/newsletter-si... THIS WEEK'S SPONSOR Thank you to Auto AI Radar for supporting CBT Live. https://radar.autoai.inc/ MENTIONED IN THIS EPISODE Bellavia Cohen P.C.: https://www.bellaviacohen.com/ Ancira Auto Group: https://www.ancira.com/ Disruptive Growth Solutions: https://www.disruptivegrowthsolutions... Audi's announcement: https://www.audi.com/en/press-release... CNCDA on the Scout ruling: https://www.cncda.org/news/federal-co... Is your dealership discoverable?: https://www.cbtnews.com/is-your-deale... Cox Automotive AI in Auto Retail Tracker: https://www.coxautoinc.com/retail/ai-... CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

  6. Oct 23

    Car Payments Head for an October Record, Mobile Service, Back to the Floor (10.23.26)

    October car payments are forecast to hit a record $823, Tesla targets Cybercab deliveries by year end, and Ben Affleck directs Ford's new Raptor campaign. Bridget Fitzpatrick and Jim Fitzpatrick are joined by Jeremy Stephens, remote operations director at Bozard Ford Lincoln, and Raul Tomsa, client advisor at Motor Werks in Barrington, Illinois. Weekdays at 12:00 PM ET. TODAY'S HEADLINES J.D. Power and GlobalData forecast an average October finance payment of $823, the highest on record for the month, even as the average transaction price eases to a projected $46,329 and loan rates reach 6.81%.Tesla says it aims to begin Cybercab customer deliveries before the end of 2026, while Reuters reports NHTSA is examining how Tesla determined the two-seat vehicle meets federal safety standards.Ford's Raptor Origin Story campaign, directed by Ben Affleck and featuring Jon Bernthal alongside Ford engineers, tells how the truck went from Baja inspiration to a production model. MotorTrend reports the original project survived six cancellations before its 2008 debut. GUESTS Jeremy Stephens, remote operations director, Bozard Ford Lincoln. An update on the store's mobile service operation: what is working, the role of fleet, and how to make mobile service make financial sense.Raul Tomsa, client advisor, Motor Werks in Barrington, Illinois. Known as Vincierge on social media, he left more than a decade in management to go back to selling cars. DEALER OF THE WEEK Mercedes-Benz Country Hills held its eighth annual NICU Fashion Show Gala, clearing an 80-car showroom and raising more than $200,000. GET THE NEWSLETTER https://www.cbtnews.com/newsletter-si... THIS WEEK'S SPONSOR Thank you to Joe Verde Group for supporting CBT Live. https://www.joeverde.com/ MENTIONED IN THIS EPISODE Bozard Ford Lincoln: https://www.bozardford.com/ Mercedes-Benz Country Hills: https://www.mercedes-benz-countryhill... October payments forecast: https://www.cbtnews.com/new-vehicle-s... CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

  7. Oct 22

    29% of Financed Trade-Ins Underwater, Baddie in a Benz Returns, GM Hybrids (10.22.26)

    Nearly 3 in 10 financed trade-ins on new-car deals are underwater, plus GM's hybrid plans and the return of Jeremy Raaymaker, the creator behind Baddie in a Benz. Bridget Fitzpatrick and Jim Fitzpatrick are joined by Jeremy Raaymaker, van and fleet specialist at Mercedes-Benz Country Hills. TODAY'S HEADLINES Edmunds says 29.1% of trade-ins with an outstanding loan applied to a new-vehicle purchase were underwater in the third quarter, up from 28.1% a year ago, with average negative equity reaching $7,107.GM CEO Mary Barra confirmed on the company's third-quarter earnings call that GM will offer hybrids in multiple segments where it already competes, without additional capital spending. GM has not named the models or the timing.GUESTS Jeremy Raaymaker, van and fleet specialist, Mercedes-Benz Country Hills. The creator behind the Baddie in a Benz videos is back on social media and has expanded into van and fleet sales and leasing.GET THE NEWSLETTER https://www.cbtnews.com/newsletter-si... THIS WEEK'S SPONSOR Thank you to Joe Verde Group for supporting CBT Live. https://www.joeverde.com/ MENTIONED IN THIS EPISODE Mercedes-Benz Country Hills: https://www.mercedes-benz-countryhill... Negative equity rises to 29%: https://www.cbtnews.com/negative-equi... GM adds hybrids: https://www.cbtnews.com/general-motor... CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

  8. Oct 21

    Where Is AI Actually Paying Off for Dealers? RAV4 Crunch, Fed Hike Seen (10.21.26)

    Where is AI actually paying off for dealers? Ben Sporn of VIP Auto Group joins us, plus Toyota's RAV4 shortage, a Reuters poll that sees a December Fed hike and NADA's second woman chairman. Bridget Fitzpatrick and Jim Fitzpatrick are joined by Ben Sporn, chief marketing officer of VIP Auto Group. Weekdays at 12:00 PM ET. TODAY'S HEADLINES Toyota says dealers have just four days' worth of RAV4 inventory, against an industry average of 51 days, after North American production fell 30% through September while the plants retooled for the redesigned 2026 model.All 100 economists in a Reuters poll expect the Federal Reserve to raise rates in December, and 94 expect it to hold at next week's meeting, up from fewer than half who saw another hike this year just a month ago.NADA elected Sandy Fitzgerald Angello of Pohanka Automotive Group its 2027 chairman, the second woman to lead the association after Annette Sykora in 2008, with Jeff Weber elected vice chairman.GUESTS Ben Sporn, chief marketing officer, VIP Auto Group. How VIP replaced outside software costs with more than a dozen AI tools built in-house and tripled customer service ticket productivity in its e-commerce parts operation.THIS WEEK'S SPONSOR Joe Verde Group: https://www.joeverde.com/ CONNECT WITH CBT NEWS Website: www.cbtnews.com Instagram: www.instagram.com/carbiztoday/ Facebook: www.facebook.com/CarBizToday/ LinkedIn: www.linkedin.com/company/cbt-news/posts/ TikTok: www.tiktok.com/@carbiztoday X: https://x.com/CarBizToday

About

CBT Live is CBT News' daily show for auto dealers who want to stay ahead of the industry, not just react to it. Airing weekdays at noon ET, hosts talk with dealer principals, OEM leaders, and industry experts about the trends, numbers, and decisions moving the car business right now.