VECC Voices

SLVECC
  • 0.0 (0)
  • Business
  • Monthly

VECC Voices is the official podcast of the Salt Lake Valley Emergency Communications Center. Go beyond the headset and meet the people who make SLVECC what it is. Each episode spotlights our members, shares their journeys, celebrates the incredible work happening throughout our organization, and explores the future of emergency communications. From meaningful moments and behind-the-scenes stories to professional growth, innovation, and plenty of personality, VECC Voices gives our members a platform to be heard. These are the voices behind the calls. These are our stories.

Episodes

  1. Nov 3

    Clowns, Mannequins & Full Moons: Halloween in 911

    On this episode of VECC Voices, hosts Nicole Lopez and John Meza welcome Melissa Wilson, the dispatch center's party planner. She shares how she got into 911 in 1997 and why she makes every shift fun. Topics include themed potlucks, Halloween contests, and the hosts' Halloween dispatch stories, from mannequins mistaken for people in trouble to clown calls and the full moon effect. Nicole also highlights three recent life-saving moments by VECC employees. Next episode: staying well during the holidays.

  2. Oct 17

    Episode 2: From the First Ring - The Story of 911 and VECC

    911 feels automatic today, but it took decades of change—and dedicated telecommunicators—to build the emergency response system we rely on. In this episode, Nicole Lopez and John Meza talk with Police Communications Commander Rosa Olivos about the history of 911, the growth of VECC, and how technology is reshaping emergency dispatch. With nearly 28 years of experience, Rosa shares how dispatch has changed—from manual paging and limited caller-location data to modern systems and     emerging AI tools. They also explore VECC’s origins, the importance of teamwork when seconds count, and how new translation technology could help connect callers with assistance faster.

  3. Sep 18

    Answering the Call: Finding a Career with Purpose

    In the first episode of VECC Voices, we sit down with SLVECC Operations Supervisor Heidi Bell to hear about her journey into public safety and the experiences that shaped her career. She addresses common misconceptions about telecommunicators, and explains the lasting impact these professionals have on callers, responders, and the communities they serve. We also discuss what it takes to succeed behind the headset and offer insight for anyone considering a career in emergency communications. Discover the purpose, challenges, and rewards behind answering the call.

  • 3 Episodes

About

VECC Voices is the official podcast of the Salt Lake Valley Emergency Communications Center. Go beyond the headset and meet the people who make SLVECC what it is. Each episode spotlights our members, shares their journeys, celebrates the incredible work happening throughout our organization, and explores the future of emergency communications. From meaningful moments and behind-the-scenes stories to professional growth, innovation, and plenty of personality, VECC Voices gives our members a platform to be heard. These are the voices behind the calls. These are our stories.

Information

  • Creator
    SLVECC
  • Years Active
    2026
  • Episodes
    3
  • Rating
    Clean
  • Copyright
    © SLVECC
  • Show Website
    VECC Voices