Episode 4 of 10 · approx. 65 minutes · Host: Gene Fetty · Guest: Mack Fetty 00:00 Meet Mack Mack Fetty, about 19 months into PDR at recording. Gene calls him his proof of concept for the glue pull first method. Gene had seen former glue pull students go on to in-person PDR training, and their instructors all said the same thing: they barely had to nudge them along with pushing. So with Mack: glue pull first — small dents, hail-size dents, creases — before a push tool ever went in his hand. 02:50 Mack's automotive background 19 at recording (20 by release), basically fresh out of high school. Started at 16 as a detailer at the same body shop where Gene once detailed, then became the bumper guy — pre-painted bumper swaps — while keeping an always-broken BMW running on the side. Moved up to core supports, whole front clips, and suspension work. Left the frame work to the veterans. 04:50 Why PDR? Gene and MeLissa decided not to pressure Mack into the trade — they'd back him a million percent if he chose it. Body shop guys kept asking why he wasn't working for his dad. Mack loved the shop, but once he started understanding money, the math hit: Louie would stop by and earn in 30 minutes what Mack earned in a 40-hour week. He'd known Louie forever and could see the lifestyle. It didn't look harder than a body shop — if anything, easier on time. 07:00 The check that came home Gene "planted a seed": after an early-morning job at Mack's shop (about an hour, 8:00 to 9:00), he had the office give the check to Mack to bring home. Mack thought it was about $400; Gene says closer to $600. Mack only realized on the show that it was a setup. "The PSYOP worked." 08:45 MTE 2024 Mack's first Mobile Tech Expo was early 2024 — before he'd glue pulled or pushed anything. MTE is the biggest reconditioning show in the world, held at the end of January or beginning of February. Gene recommends it whether you're in the business or thinking about it: mobiletechexpo.com Meeting the PDR community, sitting in classes, and watching the competition helped him decide. 11:00 Work release and window tint Mack was a junior at MTE 2024. That fall, as a senior, he'd earned extra credits for work release — school until about 11:00, then work. In September 2024 DRN lost its window tinter. Mack had sat in on a day of tint training, put his notice in at the body shop (owner Chris knew he was making the right move), and took over tint. Mack's verdict: tint is "100 times easier" than PDR. (Sorry, Trevor.) 14:20 Bryce Kelly and the tint detour Gene's aside: Bryce Kelly, one of the greatest dent guys alive, almost became a window tinter — Gene thinks he told that story on the Dent Slayer podcast. Once the slow season hit around the holidays, it was time for Mack to start PDR — glue pull only. 15:20 Did glue pull only bother him? Not really. The only frustration: working a practice hood right next to hail cars he wasn't allowed to touch. His logic: the guy who knows how to do it says this way is easier, so try it first. And he was getting it. 17:50 Day one Small, light dime-sized dents on a flat hood or door laid down. Some reps were just dropping a Sharpie dot in the center of the dent — learning to find the middle with a light, see what the light looks like, and tell a high from a low. 19:30 Billable on day one Mack fixed hail-size dents on day one — about an hour to an hour and a half each, no cross-checking yet, but flat and not chewed up. Gene's point: within a couple of hours, Mack was fixing dents to a wholesale-billable level. A month or even three months into his own training, Gene couldn't push billable work consistently. 21:00 Stacking wins Stack losses and you get defeated and quit. Stack small wins and you want to keep going. Mack: even if you miss the next one, you already fixed one an hour ago. 22:00 Early struggles Placement came quickly — good depth perception and hand-eye coordination, plus tricks he worked out himself, like tapping the glue. Knockdowns were the struggle: unfamiliar, two-handed, and precise. The bigger struggle was seeing finish work. Mack would move his light in circles cross-checking for 45 minutes and think he was close; Gene would point out a line he couldn't see. 25:00 The camera trick and the monocle Gene put a camera on the light and showed it on a TV (sometimes just his phone). Looking over Mack's shoulder, Gene can't know where the light sits relative to Mack's eyes; the camera showed exactly what Mack wasn't seeing, and all he had to do was recreate that picture with his own eyes. Mack's mistake: putting the light directly over the dent, which washes it out, instead of using the fog. Gene calls this the "tech's eye view," and builds it into all his online training. Working with a magnifier — Mack used a monocle from KECO — made repairs faster and cleaner. Now his eyes have adapted. (The curse: Gene can't enjoy car shows anymore.) 28:00 The first real push dent Mack's description: the middle of a door laid flat, direct push, about a 1.5–2 inch medium-depth door ding — the kind any dealer fixes on a front-line car. It was as bad as the worst dent he'd glue pulled. Intimidating, but he already knew how to work the light, see the dent, and knock down accurately. He mostly stayed on a cherry cap tip and knew exactly how the metal would move from his glue pulling. Time: Gene remembered about 30 minutes; Mack says about an hour and a half to two hours. Either way, billable for most retail customers and every dealer, about a month in. 30:20 The top of the panel was done Gene's circle analogy in action: light, check. See the dent, check. Precise knockdown, check. Cross-check, check. Mack's only new focus was tool control and the push. Tip progression they went over: soft, then medium (maybe phenolic), finishing with something sharp. 33:30 Whale tails Beginner explainer: flat panels (hood, roof, trunk) are usually pushed. Side panels (fenders, doors, quarters) usually take a twist. Panels have braces behind them. A whale tail slides between the outer skin and the brace. It's a tight fit with huge leverage, so the moves are tiny twists — and cherry caps are off the table. Mack learned whale tailing before door tools, on a Kia with rough metal. It was the hardest thing he learned. He's good at it now. 35:45 The progression Smallest dent first. Once you're proficient, a little bigger and deeper, up to a solid two-inch dent. Then light creases, building up. When push tools come in, you go back to small dents. Into hood braces: easy dents Mack could have glue pulled in two seconds, but he had to fight them with the tool. Whatever path you take — Gene, online, in person, or full immersion like Gateway — the cycle is struggle, win, struggle on something harder, win. 38:00 Creases vs. sharp dents Mack is a crease guy; creases never bothered him. Gene has always loved a good sharp dent. Everyone has their own strength. 38:40 Out on the lots Gene and Mack packed the truck and worked dealer lots together. Mack asked a lot of questions. Frustrating to do one car while Gene did six, eight or ten — but freeing, too: Gene was too busy to hover, and if Mack chewed something up, Gene would clean it up. Mack wanted to finish his own cleanup. Body lines, especially cleaning up a sharp body line, were a struggle for a while. Lot work meant tons of metal time. 40:40 Practice panels vs. real cars Real pressure: it has to get fixed. But the pressure makes you better — you slow down, skip the dumb push, and swap back to the cherry cap. Having Gene or Louie as backup was a huge confidence boost. 42:30 The timeline December 2024: started glue pull only. End of January: moved into pushing. A couple of months of practice, plus R&I on hail cars from an early April storm. June: DRN lost a tech (Jake) and took over his route. Gene and Mack ran it together for about three months. Late August: Mack got his own truck and went solo — at first taking two or three days to do what the two of them did in one. 44:50 PDR Expo beginner competition PDR Expo in Las Vegas runs a beginner competition. Your instructor has to vouch that you're under two years in the trade. Mack was about 9–10 months in. The dent: a 4–5 inch medium-depth crease on a hood, direct push, no twisting, 30 minutes. Mack mostly used borrowed tools — thanks to Anson PDR, and Žan, who loaned him a rod. Žan comes up in the training options episode. 47:00 Competition day One of the few times Gene has seen Mack nervous: two bites of a Subway sandwich an hour before. Once he got in, it was game time. He built a 30-minute playlist and knew where he needed to be by each song. Light set up, music on, in the zone. Mack's advice: if you think you're ready — or even if you don't — sign up. 49:30 Third place Mack placed 3rd of 16 — the first tech ever under one year to place. First and second were both right at the two-year mark, and the judges said he wasn't far off second. He planned to go back that September for the win. 51:30 Mack's week today Working solo Monday–Friday on his own wholesale route, freeing up time to add accounts. Monday: one big Ford store. Tuesday: three dealers plus usually a body shop, with about two hours of driving. Wednesday: two luxury sister stores — about seven cars, with a high standard. Thursday: a big Chrysler/Mitsubishi store with a roughly 400-car lot. Friday: filler — hail cars, shop work, retail. He lost one account when management switched to someone they had a personal relationship with. It happens. 55:45 The first $1,000 day Gene: it took him six years to have his first non-hail $1,00