Ring It Up

Ricochet POS

A podcast designed to help consignment store owners learn more about Ricochet POS, marketing trends, and insights into the consignment and resale industry.  

Episodes

  1. Oct 22

    Demos Done Differently

    If one word defines the consignment industry, it's diversity. From what stores sell to how they sell it, no two stores run quite the same way. For a store owner to invest their time, money, and patience into a software solution, they need to know that it is going to be right for them, and that's exactly what a Ricochet demo is for.  It's not a script— it's a one-on-one conversation built around your store, your questions, and what you actually need to know.  Today Nick is joined by Alec Osborn to talk about how Ricochet approaches the demo process, and why no two demos look the same.

    Demos Done Differently

  2. Oct 22

    Long Term Success

    Store owners have to deal with two realities - the here and now and what's to come- and it's a balancing act that is hard to manage.  Running a consignment store means being an active owner, handling inventory, ringing up sales, posting on socials, or updating your e-commerce site, and that often leaves little to no time to consider the future.   This is where Ricochet's Success team steps in.   Our Success team stays in touch throughout your journey with Ricochet to see how we can help and offer services unlike any other software company.  Today, Nick is joined by Aly Eske to discuss our commitment to customer success and how we help customers get the most out of Ricochet.

    Long Term Success

  3. Oct 22

    The Support You Need

    Every store owner knows how to run their store, manage consignors, serve customers, and drive sales. But then it's time to pick a workstation, and it suddenly feels like a whole different job. That's where Ricochet's support team comes in, and not just when something breaks. Our team helps you before you ever get stuck, walking you through the decisions themselves every step of the way. Today, Nick talks with Kelly Anderson, head of support at Ricochet, to discuss how support helps you get your hardware right from day one.

    The Support You Need

  4. Oct 22

    A Better Sales Process

    Consignment Store owners are self-starters. Figuring things out on the fly, building creative fixes for everyday problems, it’s part of the job. So when it’s time to evaluate new software, a lot of owners would rather research it themselves than field call after call from a sales team. But every store owner runs into the same wall: time. There’s only so much of it, and most of it’s already spoken for.    Today Nick speaks with Matt Hands to talk about how Ricochet’s sales process is built around that reality, respecting your time and giving you transparent and in-depth answers.   Welcome to the Ricochet Ring It Up Podcast.

    A Better Sales Process
  • 4 Episodes

About

A podcast designed to help consignment store owners learn more about Ricochet POS, marketing trends, and insights into the consignment and resale industry.  

Information

  • Creator
    Ricochet POS
  • Years Active
    2026
  • Episodes
    4
  • Rating
    Clean
  • Copyright
    © 2026 Ring It Up