Welcome to The Home Based Travel Agent Show

Barry Kantz and Lorene Romero

A Podcast For and About the Travel Trade

Episodes

  1. 12/15/2022

    Beautiful North Lake Tahoe With Bart Peterson

    Show Notes North Lake Tahoe is a beautiful destination where you can explore the beauty of all that nature has to offer. There are beautiful beaches, crystal-clear freshwater lakes, and mountain vistas blended with amazing sunsets. Along with the beauty of North Lake Tahoe, you have ample opportunity to enjoy the area through recreational activities such as hiking, mountain biking, skiing, water sports, and just relaxing. Bart Peterson, the Business Development Manager for North Lake Tahoe, joins today’s show to detail all that North Lake Tahoe has to offer you or your clients. We’re excited to have you join us and learn more about North Lake Tahoe. “North Lake Tahoe, we’re really known as having the greatest concentration of ski resorts. We not only have the big resorts that are on the popular passes, the Epic Pass that Vale has, the Ikon Pass that Alta has. We have some smaller ski areas as well that’s fun to mix it up with the locals and get that unique, quirky atmosphere with the smaller ski areas.” “We also have an extensive network of mountain biking and hiking trails in our mountains. The beaches really get busy in the summertime, so I suggest to use that opportunity to find a vista; pack a lunch, go for a hike, explore that network of trails and take a view of Tahoe from up above.” “But beyond recreation in the summertime, we’re also talking about touring historic estates. We have Thunderbird Lodge on the Northeast shore of the Lake. The east shore of the Lake is largely undisturbed, and the reason for that is this gentleman, George Whittel, Jr., owned the whole eastern shore of the Lake in the early 1900s and thanks to him, we can now enjoy that space. You can tour his mansion on the east shore and can learn about the guy who’s the reason for our shoreline being undisturbed and pristine as it is.” Links to Items We Talked About in the Show Go Tahoe North Website Email Bart at sales@gotahoenorth.com The Fine Print Thank you for listening to the Home Based Travel Agent Podcast. Barry, or the Show, receives no compensation from the guests on our show, or from the companies they represent unless we state otherwise during the show. We invite guests to our show because they offer something of value to the travel trade community. The Home Based Travel Agent Show is funded from the resources of Barry Kantz. © 2022 All Rights Reserved

  2. 12/01/2022

    450 – Luxury Travel With Shane Mahoney

    Show Notes Shane Mahoney of Lugos travel joins the show to describe how his company takes the stress out of creating unique luxury travel packages for his clients. The process of creating a unique luxury travel package is time-consuming and stressful for the client. Often the potential client will avoid the stress and time of creating a luxury package and opt for a less unique experience or forgo the travel altogether. Shane describes his business model and how he can create a luxury package and give his clients a quote in under five minutes. Shane wants his clients to start their vacation with an excellent experience in booking the vacation and to continue that experience throughout their travels. It’s all about the business process and the experience you give clients as they move through that process. Shane describes this process in detail and gives examples of how he creates unique luxury travel experiences at competitive costs for his clients. “We take a model of high touch, high customization and transfer that into a more accessible product.” “What we do and have done in the past with some of the more interesting trips that we’ve done is just really provide a high level of personalized detail in multiple different ways to create a better experience for our clients.” “Our core business now is actually taking a structure that is good for luxury travel and making it not only easier for our clients to book and enjoy but also a more accessible price point so that we can affect more people.” “We can deliver a custom, private-level quote with our essential tour package for 66 tours in 19 countries, and we can quote that for any day of the year in under 5 minutes.” Links to Items We Talked About in the Show Lugos Travel ShaneMahoney360 Entrepreneur Travel Club Travel2GiveBack The Fine Print Thank you for listening to the Home Based Travel Agent Podcast. Barry, or the Show, receives no compensation from the guests on our show, or from the companies they represent unless we state otherwise during the show. We invite guests to our show because they offer something of value to the travel trade community. The Home Based Travel Agent Show is funded from the resources of Barry Kantz. © 2022 All Rights Reserved

  3. 10/26/2022

    448 – Travel Scams and Hacks With Adam Levin

    Show Notes You are going to get hacked or scammed. Adam Levin says travel is a petri dish for hackers and scammers. He says this is a fact of life as sure as death and taxes. It’s essential that you become educated about hacking, scamming, and fishing to protect yourself against such an eventuality. Adam provides us with a good overview of some of the popular travel scams along with stories of some of the hacks that he has worked on as a consumer protection advocate. Barry also shares a couple of stories of his own about when he was hacked and when he was scammed. This podcast will inform you of some scams and what you can do to protect yourself from becoming a victim. Don’t miss this opportunity to become more informed. “Travel in and of itself is a petri dish for identity thieves and scammers and hackers.” “Whether you are a home based travel agent or you are working for a massive travel organization in their offices, nobody is too unimportant or too insignificant for any hacker to be interested in them. They could be using us as a conduit to a much larger river. People have to understand that as they protect themselves, they are protecting their families, and they are protecting their companies.” “The question is not, ‘are you going to get breached?’ But, the question is, ‘when are you going to get breached?'” “If you can’t foster an environment where people feel part of a team where everybody has a sense of ownership of the privacy and security for that particular organization, it’s never going to work. Because hackers, scammers, identity thieves, they’re splitters, and what they do is they go after an individual and hope that that one individual will be so scared that they’re going to do something and that they’re not going to say anything.” Links to Items We Talked About in the Show What the Hack Podcast Swiped: How to Protect Yourself in a World Full of Scammers, Phishers, and Identity Thieves The Fine Print Thank you for listening to the Home Based Travel Agent Podcast. Barry, or the Show, receives no compensation from the guests on our show, or from the companies they represent unless we state otherwise during the show. We invite guests to our show because they offer something of value to the travel trade community. The Home Based Travel Agent Show is funded from the resources of Barry Kantz. © 2022 All Rights Reserved

  4. 09/26/2022

    447 – Dara Busch On How and Why People Are Spending Their Money On Travel And What They Expect

    Show Notes Dara Busch, Co-CEO and head of the consumer team at 5WPR. 5WPR is the ninth-largest travel public relations company in the world. We have the opportunity to speak with Dara in today’s podcast and discuss their recent investigation and report on consumer spending behavior. Specifically, we talk about how consumers are now spending their money on travel. Consumers are traveling again. They don’t want to be stuck at home, and they are anxious to get back to their pre-pandemic lives. The number two experience behind dining out is traveling and experiencing new destinations. People are looking for an outdoor experience, an active experience, and not just sitting on a beach. However, for some people, sitting on a beach is still appealing, but that’s not the trend. Consumers are looking for personal attention when they shop. They want to deal with real people, making shopping a personal experience, a local experience. The pandemic has made people appreciate their local communities, and they want to shop locally. This means that the travel agent should stand on the rooftop and shout that they represent the local community. You do this by participating in community events, the Little League, the Rotary Club, the Chamber of Commerce, plus many others. The trend is toward the local shopping experience, but the expectation of immediate results is a strong trend. People expect, when they shop, to have a product in hand when they leave the store. The traveler will want a trip in hand, a date set, and a ticket in hand when they walk away from a consultation with you. These are other trends identified in the 5WPR consumer behavior report. Dara and I talk about some other trends in this podcast that you will want to hear. “I think that travel is back in a big way, and I think it is going to continue to grow.” “Consumers are really trying to tap into travel agents because they know what the here and now is for places because something that might have been a great destination, a great excursion, or a great place to visit three years ago might be very different today.” “It might have a different feel to it [because of Covid]. “A travel agent is going to help navigate the changing landscape of destinations because Covid has ravaged many places.” “Do anything you can to be out and around that local community; people know you, people want to work with you, they want to support you locally. And, the more that you shout from the rooftops, meaning the more you connect with local consumers across the board, the better marketing you will ever have.” “To be able to spend time with a human being who’s going to actually take away all the questions, ‘am I clicking on this right,’ ‘did I book it right,’ and just hand you what you’re dying for, which is a great trip and that is worth its weight in gold.” “Testimonials are huge! Show that picture of that family zip lining in a remote part of the world.” Links to Items We Talked About in the Show 5WPR – Dara’s Public Relations Firm Podcasts Related to This Show Show 418 – How to Find New C...

4.6
out of 5
7 Ratings

About

A Podcast For and About the Travel Trade