Prometheus LayerEight

Prometheus LayerEight

Prometheus Consulting, Inc. introduces Layer Eight podcasts. Providing valuable information for IT technicians and executive management to efficiently deliver IT services to internal and external clients. Come along with Greg Sasso and Victor Cora Nazario as they relate stories to facilitate the sharing of their knowledge with the audience.

  1. EP19 - The Job Is Not Done Until

    05/16/2017

    EP19 - The Job Is Not Done Until

    In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them, etc.

    20 min
  2. EP18 - What Is An MSP?

    04/22/2017

    EP18 - What Is An MSP?

    In this episode we answer the question "What is an MSP?" We help owners understand what to expect from an MSP. We got the question from a friend who truly wanted to know so we put it in the show. Please visit us at https://soarcommunitynetwork.com/scntechnology to learn about our services.

    21 min

  3. 10/07/2014

    Ep17 - Fight for your Team Part I

    Talking about being a good manager and getting resources for your team. Stepping away from that technical role is a good thing.

    21 min

  4. 09/23/2014

    Ep16 - Organizational knowledge is the organization's

    Creating documentation is not only important to the organization but also to you.

    18 min

  5. 09/23/2014

    Ep15 - To outsource or not to outsource

    When does it make sense to outsource and when it doesn't.

    19 min
  6. Ep14 - May the Force Be With You

    09/16/2014

    Ep14 - May the Force Be With You

    How being able to train your replacement not only helps the organization but also your career.

    17 min
  7. Ep13 - Bring Your Own Mess Part 2

    09/09/2014

    Ep13 - Bring Your Own Mess Part 2

    Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

    24 min
  8. Ep12 - Bring Your Own Mess Part 1

    08/24/2014

    Ep12 - Bring Your Own Mess Part 1

    Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

    19 min
See All (19)

4.9
out of 5
13 Ratings

About

Prometheus Consulting, Inc. introduces Layer Eight podcasts. Providing valuable information for IT technicians and executive management to efficiently deliver IT services to internal and external clients. Come along with Greg Sasso and Victor Cora Nazario as they relate stories to facilitate the sharing of their knowledge with the audience.

Information

  • Creator
    Prometheus LayerEight
  • Years Active
    2014 - 2017
  • Episodes
    19
  • Rating
    Clean
  • Copyright
    © All rights reserved
  • Show Website
    Prometheus LayerEight