the c-suite podcast

the c-suite podcast
  • 4.8 (4)
  • Business
  • Updated Daily

The c-suite podcast features insight from business leaders across industries, exploring real-world playbooks of seasoned professionals navigating rapidly changing markets, from Financial Services & Technology, to Retail & Ecommerce. We ask the questions executives want answered. What matters most in the AI age? How can businesses create the biggest impact? Where should leaders in your industry be focusing on today? In each episode you can expect exclusive insight on business fundamentals: leadership & strategy, driving innovation & digital transformation, building growth, project management, and marketing. If you'd like to get involved, please get in touch using the contact form at http://www.csuitepodcast.com Series: Alongside our core episodes, we feature a number of specialist series that offer unique insights into key industries and business topics. We also feature shows recorded live at events, bringing you insight from attendees and speakers at some of the biggest conferences across industry around the globe. From finance and tech, to ecommerce, marketing, and gaming, our live event series captures conversations on the latest industry trends where they are happening. We’ve worked at Money20/20, Sibos, Pay360, Retail Technology Show, Ecommerce Expo, Google Cloud Next, Seamless Middle East (to name a few!) Our ‘Beyond the Stage’ series offers behind the scenes insight from the event industry, bringing valuable insight to exhibitors and attendees, as well as career stories from leaders in event building, management and success. In our Charity Spotlight series, we cover a range of charities that business leaders can take valuable insight from, featuring episodes Mental Health and Wellbeing in the workplace, Social Mobility, Neurodiversity and Inclusivity. Topics: We feature content on Financial Services, Technology & AI, Retail & Ecommerce, Fintech, Fraud Prevention, Payments, Risk, Sustainability, Diversity, Employee Engagement, HR, Communications, Travel, and more.

  1. 2d ago

    Show 325 - Ecommerce Expo Special Part 2 of 2: AI, Innovation & the Future of Digital Commerce

    The second of two episodes recorded live at Ecommerce Expo in partnership with Exactly.com, who provide payment solutions for businesses with big plans. We continue our conversations with a number of the speakers and attendees from the event, exploring how businesses are adapting to changing customer expectations, advances in AI, and the evolving world of e-commerce and payments. Russell Goldsmith speaks with: 1/ Liam Yeates, Payments Leader, Exactly.com 2/ Natia Bichiashvili, Marketing and Digital Manager, FEME 3/ Olivier Geraghty, Co-Founder and CEO, Sleekr 4/ Ben Cons, Owner, Director and Head of Special Projects, French Bedroom 5/ Alex Burton, E-commerce and Marketing Executive, Garden Furniture Centre 6/ David Chapman, Founder, Thumb Soldiers Together they discuss the challenge of scaling e-commerce businesses, adapting to AI-driven search behaviour, the importance of customer trust, and how brands can balance automation with meaningful human interaction. From luxury aftercare and accessibility-focused innovation to checkout optimisation, payment choice and the future of online discovery, this episode provides practical insights for business leaders looking to stay ahead in a rapidly changing digital marketplace. Topics covered include: - How AI is reshaping search and product discovery - The role of payment innovation in business growth - Why customer trust remains a key conversion driver - The importance of human connection in a digital world - How brands can prepare for AI-driven commerce - Post-purchase experiences and creating long-term customer value - Lessons from founders, marketers and e-commerce leaders

    Show 325 - Ecommerce Expo Special Part 2 of 2: AI, Innovation & the Future of Digital Commerce

  2. 3d ago

    Show 324 - Pay360 Awards 2026 - Preview

    The c-suite podcast is proud to be the official podcast partner of the Pay360 Awards which is celebrating its 20th year. In this episode, produced in partnership with the Payments Association, we caught up with some judges of the awards to understand why these awards matter, what are some of the most exciting innovations they are seeing in the payments landscape, and then what they look for in an award winning submission. Don’t forget there’s still time to book your place at the awards - just go to thepay360awards.com for all the information.

    Show 324 - Pay360 Awards 2026 - Preview

  3. 4d ago

    Show 323 - Ecommerce Expo Special Part 1 of 2: AI, Payments & the Future of Customer Experience

    The first of two episodes recorded live at Ecommerce Expo in partnership with Exactly.com, who provide payment solutions for businesses with big plans. We bring together a number of the speakers and attendees from the event to explore the opportunities and challenges shaping the future of e-commerce. Russell Goldsmith speaks with: 1/ Michael Doherty, Payment Expert, Exactly.com 2/ Viva Avasthi, Managing Director and Executive Director, Homescapes 3/ Kevin Adam, Head of Growth, Drool 4/ Chloe Thomas, Podcast host, E-Commerce MasterPlan 5/ Caleb Slater, Managing Director, Cards2Cash Together they look at the rapid rise of AI, changing payment preferences, customer experience, international growth, and the importance of maintaining a human connection in an increasingly automated world. From open banking and buy now, pay later regulation to paid media strategy, emerging technologies and entrepreneurial lessons, this episode offers practical insights for business leaders navigating today's fast-evolving digital landscape. Topics covered include: How AI is transforming e-commerce and payments Why the human touch still matters Growth strategies for scaling online businesses Cross-border expansion opportunities Open banking, digital wallets and payment innovation Building brand value without relying on discounts Lessons from founders, marketers and industry leaders

    Show 323 - Ecommerce Expo Special Part 1 of 2: AI, Payments & the Future of Customer Experience

  4. Sep 21

    Show 322 - Beyond The Stage: Bringing Europe’s AI Leaders Together at HumanX

    The sixth episode in our Beyond the Stage series, where we speak to the people behind some of the biggest trade shows, expos and conferences in the world. Graham Barrett is joined by Zach Butler, General Manager, EMEA at HumanX, the rapidly growing AI conference bringing together executives, technology leaders, investors and innovators shaping the future of artificial intelligence. Following successful shows in the US, HumanX is making its European debut in Amsterdam, bringing together more than 2,500 attendees in its first year. Zach takes us behind the scenes of HumanX Europe, sharing how the team built the event from the ground up, the challenges of launching a new conference brand in Europe, and what it takes to attract some of the world's leading AI companies, business leaders and speakers. From AI adoption and digital sovereignty to audience experience, networking and event growth, this conversation explores how HumanX is creating a trusted platform for business leaders navigating one of the most significant technology shifts of our time.

    Show 322 - Beyond The Stage: Bringing Europe’s AI Leaders Together at HumanX

  5. Sep 16

    Show 321 - The Strategy Execution Gap: Why the C-suite Can't Afford to Ignore Projects

    Produced in partnership with the Association for Project Management, this episode explores how organisations turn ambition into outcomes. Debbie West is joined by Professor Adam Boddison OBE, Chief Executive of APM, alongside Ana Reiley, VP and Head of Acceptance UK & Ireland at Visa, Ben Rule, Railway Operations Director at East West Rail, and Dan Caines, Chief Strategy and Transformation Officer at Bupa. Together they examine what the word 'project' really means to senior leaders, why strategy and execution have become inseparable, and how success is increasingly measured through benefits realisation rather than time, cost and quality alone. From knowing when to kill a project to balancing pace with 200-year infrastructure thinking, and the role of storytelling in bringing people with you, this conversation asks what every C-suite leader should rethink about projects.

    Show 321 - The Strategy Execution Gap: Why the C-suite Can't Afford to Ignore Projects

  6. Jul 29

    Show 320 - Beyond The Stage: The Making of Money20/20 Europe

    The fourth episode in our ‘Beyond the Stage’ series, where we speak to the people behind some of the biggest events and conferences in the world, across retail, payments, technology and fintech. Graham Barrett is joined by Bryony Naylor, VP Europe at Money20/20, the leading fintech event which brings together thousands of leaders from banking, payments, fintech, technology and financial services each year in Amsterdam. Bryony takes us behind the scenes of Money20/20 Europe, sharing how the team identifies the trends shaping the industry, curates its speaker programme, designs the attendee experience and continually evolves the event to stay at the forefront of fintech. From major product announcements and emerging technologies to networking, content and community, this conversation explores what it takes to deliver one of the industry's most influential events.

    Show 320 - Beyond The Stage: The Making of Money20/20 Europe

  7. Jun 30

    Show 319 - Moving Fraud off the Balance Sheet: The New Economics of Fraud in Financial Services

    In this special episode made in partnership with Instnt, we discuss one of the most pressing and rapidly evolving challenges in financial services: fraud. As digital channels scale and customer expectations for seamless experiences rise, the question is no longer just how to detect fraud, but how to manage its impact without slowing growth or eroding trust. From the rise of AI‑enabled attacks to the realities of consumer behaviour, this conversation explores why fraud has become an enterprise‑wide issue and why traditional approaches are no longer enough. We examine the shifting economics of fraud, the growing tension between frictionless journeys and risk management, and the emerging role of insurance as a mechanism to transfer loss and unlock growth. Hosted by Debbie West, this episode brings together three leaders at the forefront of this challenge: Kent Lugrand, President & CEO, InTouch Credit Union Mike Wilson, President & CEO, Members 1st Federal Credit Union Sunil Madhu, Founder & CEO, Instnt Together, they share practical insights on building resilient fraud strategies, from journey mapping and cross‑functional taskforces to AI adoption, governance and new financial models that could reshape how institutions approach risk altogether.

    Show 319 - Moving Fraud off the Balance Sheet: The New Economics of Fraud in Financial Services

  8. Jun 18

    Show 318 - Money20/20 Europe 2026 Part 8: Invisible Banking, Digital Identity & Agentic Risk

    In this second special collaboration with Sumsub’s What the Fraud? podcast, we close out our Money20/20 Europe series with our 8th episode from the show - a deep exploration of how AI, digital identity and agentic commerce are reshaping trust across global financial services. From neobanks rethinking what “trust by design” really means, to product leaders tackling fragmentation, to regulators navigating cross‑border complexity, this episode brings together five voices defining the next era of intelligent, secure and human‑centred finance. Tom Taraniuk, Head of Partnerships at Sumsub took on hosting duties and was joined by: 1/ Mette Gade, CPO, Lunar 2/ Breno Oliveira, Chief Product Officer, payabl. 3/ Bankole Falade, Chief Legal, Regulatory Affairs & Public Policy Officer, Flutterwave 4/ Conny Ploth, Vice President, Global AI Transformation, Santander 5/ Antoine Dauchy, Product Leader, FLOA

    Show 318 - Money20/20 Europe 2026 Part 8: Invisible Banking, Digital Identity & Agentic Risk
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Ratings & Reviews

4.8
out of 5
4 Ratings

About

The c-suite podcast features insight from business leaders across industries, exploring real-world playbooks of seasoned professionals navigating rapidly changing markets, from Financial Services & Technology, to Retail & Ecommerce. We ask the questions executives want answered. What matters most in the AI age? How can businesses create the biggest impact? Where should leaders in your industry be focusing on today? In each episode you can expect exclusive insight on business fundamentals: leadership & strategy, driving innovation & digital transformation, building growth, project management, and marketing. If you'd like to get involved, please get in touch using the contact form at http://www.csuitepodcast.com Series: Alongside our core episodes, we feature a number of specialist series that offer unique insights into key industries and business topics. We also feature shows recorded live at events, bringing you insight from attendees and speakers at some of the biggest conferences across industry around the globe. From finance and tech, to ecommerce, marketing, and gaming, our live event series captures conversations on the latest industry trends where they are happening. We’ve worked at Money20/20, Sibos, Pay360, Retail Technology Show, Ecommerce Expo, Google Cloud Next, Seamless Middle East (to name a few!) Our ‘Beyond the Stage’ series offers behind the scenes insight from the event industry, bringing valuable insight to exhibitors and attendees, as well as career stories from leaders in event building, management and success. In our Charity Spotlight series, we cover a range of charities that business leaders can take valuable insight from, featuring episodes Mental Health and Wellbeing in the workplace, Social Mobility, Neurodiversity and Inclusivity. Topics: We feature content on Financial Services, Technology & AI, Retail & Ecommerce, Fintech, Fraud Prevention, Payments, Risk, Sustainability, Diversity, Employee Engagement, HR, Communications, Travel, and more.

Information

  • Creator
    the c-suite podcast
  • Years Active
    2014 - 2026
  • Episodes
    325
  • Rating
    Clean
  • Copyright
    © All rights reserved
  • Show Website
    the c-suite podcast