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Inspiring thoughts, research and discussion on the topic of statement of work management, ideas on services procurement & the world of getting things done.

  1. -4 dias

    Grey spend - the messy middle between Services & Contingent Workforce

    With Linc Markham, Executive Workforce Solutions Advisor The messy middle where services procurement and contingent labour overlap, is where value quietly leaks through misclassified work, duplicated outsourcing, and runaway change requests. AI, requisition-stage data, and stronger cross-team partnering are making this spend possible to spot, quantify, and route the right way. 11:09 - What grey spend actually is and why it matters 18:11 - Why it pays & matching work to the right channel 28:57 - Quantifying it & deciding how the work gets done 44:19 - The new grey spend: SaaS and AI agents 51:05 - Breaking silos & partnering for a win-win

  2. 26/06

    The Future of Work Delivery & Services Procurement

    With Sam Smith, President, Pontoon Exploring how AI, workforce strategy, and evolving MSP models are reshaping the future of work. From services procurement and talent management to leadership and innovation, looking at how businesses can build smarter, more agile workforce solutions while keeping people at the center of transformation. 15:52 - The Rise of The Agentic MSP 39:54 - Utilizing Skills and Moving Towards Total Talent Management 48:38 - MSP and Technology Value 01:02:14 - Simplifying Services Complexity 01:17:20 - Suppliers and Strategic Workforce Planning

  3. 13/05

    From Contingent Workforce to Strategic Services Procurement

    The shift from contingent labor to total talent management is reshaping how organisations approach services procurement. AI, data, and stronger oversight are enabling better control, visibility, and value from complex services spend. With Betty Sweetman, Indirect Procurement Leader 04:31 - How AI Helps Address Complexity in Services 17:30 - From Contingent Labour to Outcomes in Total Talent Management 30:45 - Sourcing and Alignment in Services Procurement 52:11 - The Structural Bias Toward Direct Procurement 59:44 - Why Services Procurement can be a Competitive Advantage When Leveraged Properly

  4. 7/04

    Setting Services Procurement Up for Success

    When services are clearly defined upfront, organisations gain more control, better outcomes and stronger partnerships. This discussion examines what needs to change early to support scalable, effective services procurement. With David Orme, Global Head, Services Procurement, Pontoon 00:02:11 - Creating services procurement conversations 00:11:34 - The importance of a full services lifecycle 00:24:52 - The current services procurement tech landscape 00:36:04 - Leveraging the most suitable tech 00:49:44 - Achieving 'best fit' for innovation and agility

  5. 2/04

    Solving Services Procurement One Step at a Time

    Many organizations are still early in their services procurement maturity journey. This podcast explores how starting small and evolving over time can unlock value and build the foundation for more advanced supplier sourcing, analytics, and governance in services. With Joe David, Services Procurement & Contigent Workforce SME 09:51 - The evolution of services procurement understanding  45:56 - Moving towards maturity in services procurement 54:39 - The possibilities in transforming the way you procure services 01:10:17 - How AI and technology can help to move the services procurement market forward 01:18:41 - Why operational service excellence is critical

  6. 24/03

    Laying the Groundwork for Scalable Services Procurement

    Services procurement often evolves without a clear operating model, leaving spend fragmented and hard to govern. This conversation breaks down how to build the foundations, from intake and data to ownership and change management, that make services procurement work in practice. With Erin Shwiff, Director Operations, Transformation & Strategic Initiatives, Western Union  15:42 - 24:06 - The importance of data and centralization in services procurement 34:26 - 44:32 - Building your business case and making things happen  44:32 - 54:08 - Bringing skills into services procurement 54:12-01:05:07 - Creating understanding and buy-in 01:11:48 - 01:01:20:06 - Where MSPs could be offering strategic value in Services Procurement

  7. 11/03

    Making Practical Choices in Services Procurement

    Making the right services procurement choices starts with understanding what needs to be delivered and where capability should sit. Organisations must weigh internal capability, external expertise, timelines, cost and risk to choose the approach that best fits the work. With Noel Lai-Kit, Head of Services Procurement, London Stock Exchange Group 05:48 - 16:29 - Adaptability and evolution in services procurement 24:43 - 33:49 - The value of problem solving and strategy in services procurement 34:01 - 43:18 - Services & people - the grey areas in between 43:18 - 49:02 - The services procurement lifecycle 49:52 - 01:02:43 - The importance of data in services procurement

  8. 5/03

    Making Services Procurement Visible

    As services procurement grows, organisations struggle with limited visibility into who is delivering work and how value is measured. The conversation examines why that gap creates friction between procurement and the business, and what stronger governance enables. With David Orme, Global Head, Services Procurement, Pontoon 12:29 - 19:10 - The main services procurement issues in the market 20:19 - 29:21 - Why are people struggling to get started 29:50 - 35:45 - The benefits of tackling services procurement 41:42 - 51:27 - The services visibility gap 57:03 - 01:02:21 - Bridging the services procurement gap

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Sobre

Inspiring thoughts, research and discussion on the topic of statement of work management, ideas on services procurement & the world of getting things done.

Informação

  • Autoria
    Zivio
  • Anos em atividade
    2021 - 2026
  • Episódios
    87
  • Classificação
    Para todos
  • Copyright
    © Zivio
  • Site do programa
    Conversations.