Smart in Public

Katie Boysen & Katie Dufficy

CEOs trust us, the media tolerates us, and our mothers think we know Oprah. The Smart in Public podcast, hosted by Katie Boysen and Katie Dufficy, shares business, career, and life experiences through the world of two Public Relations professionals just trying to keep their sh*t together.

  1. -21 h

    The Say-Do Gap, Why Organization Culture is About Systems, Mutton Dressed as Lamb & More: Welcome to Season 4!!

    In the season 4 opener for Smart in Public, The Katies unpack a recent research study from Bink on organizational culture. They get into the say-do gap and why the space between what leaders say and what they actually do drives retention, engagement, and how people behave when nobody's watching. Along the way they look at Atlassian's "no bullshit" policy, how social media reshaped the way executives get perceived, and what authentic leadership means when work is remote and hybrid and everyone can see everything. If you own culture inside HR, comms, or the executive team, this one gives you a sharper way to spot where your words and your systems have drifted apart. Chapters: 00:00  Introduction to the episode and hosts 01:10  Catch-up on recent travels and seasons 03:01  Canberra and American embassy experiences 08:58  The research study on organizational culture 10:54  Key findings: the say-do gap and its effects 12:03  How culture influences retention and behavior 12:50  Why structural systems beat messaging 19:05  The disconnect between leadership words and actions 21:00  Leadership modeling and communication strategies 24:01  The responsibility of HR and comms in culture 28:06  The impact of policies and structural systems 34:00  Case study: Atlassian and the "no bullshit" policy 38:00  The cost of inconsistent behavior and policies 41:07  Celebrity executives and social media influence 43:59  Managing open communication channels 50:12  Authentic leadership and structural alignment 55:01  Final thoughts and wrap-up Connect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    The Say-Do Gap, Why Organization Culture is About Systems, Mutton Dressed as Lamb & More: Welcome to Season 4!!

  2. 26/05

    'Two things can be true at the same time' w/ Jenny Bavinger, VP of Marketing & Communications at Sapphire Ventures

    In this episode of Smart in Public, we sit down with Jenny Bavinger, VP of Marketing Communications at Sapphire Ventures, to talk about founders, why PR is a service business that can't be easily productized, the signals that tell a company it's time to take communications seriously, and how VC communications can be more brand than buzz. Jenny pulls back the curtain on what founders are really thinking about when it comes to communications, when companies finally clue in that PR is not optional, and why most agency searches go sideways. She gets honest about the parts of agency work that wore her out, what made Sapphire feel different, and how she's building a comms strategy that's more about reputation than press hits. If you're a founder figuring out when to hire your first comms person, an agency lead wondering where the puck is heading, or a marketer who's tired of vanity coverage, this one's for you. Chapters 00:00 — Introduction and guest introduction01:01 — Jenny's background and transition to VC02:23 — What are founders thinking about? The role of comms04:38 — Jenny's career path and agency experience07:24 — Why agency life didn't work out10:09 — Building Sapphire Ventures' communications strategy16:25 — Challenges and opportunities in VC communications22:28 — Founders' perspectives on comms and brand building27:37 — When do companies realize the importance of comms?36:31 — The future of PR and AI in venture capital47:19 — Jenny's experience at VC Comms ConferenceConnect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    'Two things can be true at the same time' w/ Jenny Bavinger, VP of Marketing & Communications at Sapphire Ventures

  3. 30/04

    Your Avatar Will See You Now with Joe Ciarallo, Head of US Communications at Synthesia

    AI video is everywhere, and in this episode, The Katies welcome Joe Ciarallo, Head of US Communications at Synthesia, to pull back the curtain on what it takes to build a brand in one of the most scrutinized corners of enterprise AI. We get into the messy, useful stuff: how Synthesia is rethinking corporate training, why media training with AI avatars is quietly becoming a comms team's secret weapon, and how to cut through AI hype when your entire category is the hype. Joe also shares hard-won lessons from Buddy Media's acquisition by Salesforce and the Salesforce IPO — and what those moments taught him about narrative-building for founders who don't fit a tidy mold. Plus: where AI security and governance fit into the trust equation, why judgment and taste are the skills that aren't going anywhere, and how comms teams can use AI to streamline the boring stuff without losing the human element. If you work in communications, lead an AI startup, or are trying to figure out where AI adoption actually pays off in your business, this one's for you. What we cover: Why trust and security sit at the center of AI video adoptionBuilding a narrative for a unique founder (and a category that's still being defined)Practical AI use cases in corporate communication — from media training to keynote prepAI hype vs. reality: what's actually working in comms right nowThe future of content creation, and why the human element still mattersChapters 02:33 Career Insights and Decision-Making in Comms05:28 Understanding AI Video and Its Applications08:39 Building a Narrative for a Unique Founder11:44 Navigating Industry Commentary and Stakeholder Engagement14:47 Trust and Ethics in AI Video Technology17:36 The Evolution of Trust in Video Media20:45 Innovative Approaches to Corporate Training23:35 Media Training Use Case and Its Impact24:11 Cutting Through the AI Hype25:35 Media Training with AI Avatars27:06 The Role of AI in Spokesperson Preparation28:52 AI for One-Off Interviews and Keynote Practice29:58 The Importance of Live Interaction in Training32:34 AI Hype vs. Reality in Communications34:35 AI's Role in Streamlining Communications Tasks37:37 The Human Element in AI-Driven Communications39:54 The Future of Content Creation with AI43:33 Innovative Use Cases for AI in CommunicationsResources mentioned: Synthesia — https://www.synthesia.io/Taylor Lorenz on AI and likeness — https://www.vanityfair.com/news/2023/09/taylor-lorenz-ai-likeness-privacy Connect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    Your Avatar Will See You Now with Joe Ciarallo, Head of US Communications at Synthesia

  4. 1/04

    AI + Comms is a Vibe with Senka Hadzimuratovic, Head of Comms at Lovable

    What happens when your company moves so fast that your communications strategy is already outdated by the time you ship it? That's the reality at Lovable — the AI-native company that's making software creation accessible to anyone, anywhere. And their Head of Communications, Senka Hadzimuratovic, is living it in real time. In this episode, Boysen sits down with Senka for an honest conversation about what it actually takes to do comms inside a company that's rewriting the rules for how everything we knew about business, technology, and the systems we use for them. Some highlights from an episode that is one long highlight: 🤖 AI can honestly be so fun for comms. Senka breaks down how she's using AI for storytelling, measurement, and strategic messaging in ways most communications teams aren't even thinking about yet. 🏎️ Speed as a communications crisis. When your product ships faster than your narrative can keep up, what do you anchor to? Senka's answer might surprise you. 😶 Numb to the hype. Are people are tuning out AI announcements and how do we grab their attention if that's the case? 🎯 Core narratives are still a survival tool. In a fast-growth environment, the discipline to keep coming back to your foundational message is what separates strategic communicators from reactive ones. 💡 Authenticity isn't soft — it's structural. When you're building for a young workforce that has a finely tuned BS detector, how you say things matters as much as what you say. Balancing innovation with strategic control isn't a compromise — it's the whole job now. Chapters 01:49 - Senka's Career Journey in Communications03:45 - Understanding Lovable and Its AI Capabilities05:34 - Leveraging AI in Communications09:10 - The Fast-Paced Environment of AI Companies10:54 - Establishing Core Narratives in a Rapidly Changing Landscape13:37 - Mindset Shifts in Communications with AI16:45 - Navigating Skepticism and Backlash in AI Narratives20:16 - The Role of Storytelling in AI Companies24:08 - Emerging Trends in AI and Communications28:18 - The Impact of Vibe Coding on Job Creation30:05 - AI and the Future of Communication Roles31:48 - Managing Innovation in a Young Workforce34:07 - Balancing Control and Freedom in Communication36:49 - The Importance of Strategy in a Changing Landscape38:30 - Authenticity in AI Communication40:04 - The Role of Relationships in Communications45:01 - Embracing Change and the Future of Comms🔗 Connect with Senka: linkedin.com/in/senka-hajimirovich 🔗 Check out Lovable: lovable.ai 🔗 Follow Katie: linkedin.com/in/katieboysen Enjoying Smart in Public? Subscribe, leave a review, and share with the comms person in your life who needs to hear this. Connect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    AI + Comms is a Vibe with Senka Hadzimuratovic, Head of Comms at Lovable

  5. 26/03

    Pack your career go bag with Daniel Méndez Aróstica

    If you've been quietly doom-scrolling job boards and wondering if it's just you — it's not. The communications job market is genuinely hard right now, and nobody's being fully honest about why and what to do. Daniel Méndez Aróstica built #CommsJobs because he lived it. After making the leap from Chile to the US, he found himself navigating an overwhelming system and decided to fix it for everyone else too. What started as a hashtag became one of the most useful communities for communicators in transition. In this episode, Daniel gets real about what's actually happening in the market, why job descriptions are becoming increasingly disconnected from reality, and what the hidden job market actually means in 2026. What we get into: 🌎 How Daniel built a global community of comms pros 20k+ strong 💼 The brutal truth about the current communications job market — and why the "it'll bounce back" crowd might be wrong 🤝 Why "network when you don't need anything" isn't just a platitude and what that actually looks like in practice 🤖 AI's real impact on hiring in communications (and how to use it before it uses you) 🎯 How to find the jobs that never get posted and why following real people beats job boards every time The candidates landing roles right now aren't the most qualified — they're the most prepared. There's a difference, and Daniel explains exactly what it looks like. Whether you're actively searching, quietly considering your options, or trying to future-proof your career, this one's worth your full attention. Connect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    Pack your career go bag with Daniel Méndez Aróstica

  6. 19/03

    What Happens When PR People Stop Complaining and Start Building

    What does it actually take to build an AI product for an industry that's still figuring out what AI means for its future? Michelle Masek and Nadia Jamshidi didn't wait around for someone else to answer that question. As co-founders of Honey Jar — an AI co-pilot built specifically for PR and communications — they're in the middle of one of the most interesting experiments in the industry right now: betting that the practitioners who feel most disrupted by AI are actually the ones who'll benefit most from it. In this episode, the Katies get into the real story behind Honey Jar including the messy, honest account of what it's like to build a comms tool while navigating a VC landscape that doesn't always understand what communications professionals actually do all day. We cover: 🍯 Why Honey Jar exists — and what early users are saying about it (including the feedback that stung) 🤖 The hallucination problem nobody wants to talk about — LLMs are impressive and unreliable in equal measure. Michelle and Nadia are refreshingly direct about what that means for PR practitioners trying to use AI tools responsibly. 📱 Who this is actually built for — solo PR pros and early-stage founders are the underserved sweet spot here, and the case they make is hard to argue with 💰 What it's like pitching a PR tool to VCs — spoiler: investors who've never had to write a press release at 11pm have some... interesting takes on the market opportunity 🔄 The evolving role of young professionals — how the next generation of comms practitioners is already reshaping what this work looks like "The future is applied AI for every profession." Not AI as a replacement — AI as infrastructure. The comms professionals who figure out how to build on top of that infrastructure are the ones who'll matter in five years. We're in a moment of rapid AI-driven change, and the tools are still catching up to the vision. Honey Jar is an early bet on where the industry is going — and this conversation is a useful window into both the opportunity and the very real challenges of getting there. Whether you're a solo practitioner trying to compete with larger agencies, a founder who can't afford a full comms team yet, or a communications leader figuring out your AI strategy, this episode has something uncomfortable and useful for you. Connect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    What Happens When PR People Stop Complaining and Start Building

  7. 6/03

    The Art of the Deal: PR Agency Edition w/ Highwire's Michael O'Brien & Cortney Stapleton

    This week, the Katies sit down with Michael O’Brien, CEO of Highwire, and Cortney Stapleton, Chief Strategy & Business Officer at Highwire (and former CEO of The Bliss Group), to unpack what really happens when PR agencies merge. We go behind the January acquisition of The Bliss Group by Highwire and explore: Why agency consolidation doesn’t mean the agency model is dyingHow they managed talent through the transition (and avoided the typical post-acquisition talent exodus)What clients cared about most during this kind of changeHow AI and technology are reshaping PR work, tech stacks, and junior rolesWhat the agency of the future looks like — from mid-sized independents to global behemothsIf you’re an agency leader, an in-house comms pro, or a junior practitioner wondering what an acquisition means for your job (and your career), this conversation is a candid, practical look at the future of PR agencies. Chapters 00:00 - Introduction to the Future of PR Agencies01:19 - The Acquisition Journey: Insights from Highwire and Bliss Group06:26 - Cultural Integration and Team Dynamics Post-Acquisition08:42 - Managing Talent During Transitions: Transparency is Key14:56 - Client Reactions and Expectations During Acquisitions20:39 - The State of the Agency Model: Myths and Realities23:44 - Navigating the Talent Market in a Changing Landscape23:54 - Navigating Agency Consolidation and Talent Retention27:55 - The Role of AI in Agency Innovation34:10 - Future of Agency Landscape and Technology Integration40:44 - Evolving Roles and Skills in the Agency World43:40 - Challenges and Opportunities in the Age of AIConnect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    The Art of the Deal: PR Agency Edition w/ Highwire's Michael O'Brien & Cortney Stapleton

  8. 25/02

    Why the Smartest Brands Are Betting on Creators with Kerry Flynn, Reporter at Axios

    In this episode of Smart in Public, The Katies sit down with Kerry Flynn, reporter at Axios, to unpack the seismic shifts reshaping media, marketing, and communications and try to understand what it all means for PR professionals, founders, and marketers trying to figure it all out. Kerry brings a rare insider perspective on how the creator economy, AI, and media consolidation are colliding to create an entirely new playbook for communications peeps. What we cover in this episode: The power shift from institutions to individuals — Why individual journalists and creators now hold more influence than legacy media brands, and how to build relationships in this new realityCreators as strategic partners — The evolution from treating creators as distribution channels to recognizing them as sophisticated marketing operators (hint: "Creators are the best operators")AI's real impact on journalism and PR — Beyond the hype, what AI is actually changing about content creation, pitching, and the future of SEO vs. generative searchThe long-form content comeback — Why quality, in-depth content is more valuable than ever in an AI-saturated landscape, and where YouTube fits into the equationB2B creators on the rise — The emerging class of niche industry creators that smart brands should be partnering with nowAgency consolidation and the boutique advantage — How media agencies are restructuring and what it means for how brands access communications expertiseRethinking your pitching strategy — Why the fragmented media landscape demands an entirely new approach to media relationsWhether you're a communications professional rethinking your media strategy, a founder figuring out how to tell your story, or a marketer navigating the creator economy, this conversation is packed with actionable insights you can use right now. Chapters 00:00 - Introduction 02:41 - Shifts in the Media Landscape10:03 - The Role of Creators in Marketing18:45 - The Future of Advertising and Creator Partnerships28:54 - AI's Impact on Content Creation and Journalism30:00 - Legal Precedents in AI and Fair Use32:58 - The Shift from SEO to Generative AI35:49 - AI in Content Creation: Opportunities and Pitfalls39:00 - The Evolving Role of Journalists in an AI-Driven World42:00 - The Future of Long-Form Content46:00 - Agency Consolidation and the Rise of Boutique Firms51:01 - Understanding Media Professionals' Needs53:58 - The Fragmented Media Landscape56:59 - Predictions for the Future of Media and PRConnect with us on: InstagramTikTokWebHave a topic or a guest idea? Email us at hello@smartinpublicpod.com

    Why the Smartest Brands Are Betting on Creators with Kerry Flynn, Reporter at Axios
Ver tudo (68)

Sobre

CEOs trust us, the media tolerates us, and our mothers think we know Oprah. The Smart in Public podcast, hosted by Katie Boysen and Katie Dufficy, shares business, career, and life experiences through the world of two Public Relations professionals just trying to keep their sh*t together.

Informação

  • Autoria
    Katie Boysen & Katie Dufficy
  • Anos em atividade
    2024 - 2026
  • Episódios
    68
  • Classificação
    Explícito
  • Copyright
    © 2026 Smart in Public
  • Site do programa
    Smart in Public

Talvez também goste