ASOM Pod

ASOM Pod

Welcome to the ASOM Pod - the only video first eCommerce podcast that offers four different unique perspectives. A(gency) S(aaS) O(perator) M(arketer). Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they provide a holistic view of the DTC, eCommerce, or retail by sharing our perspectives. Whether you're looking to grow your online store, optimize your marketing efforts, or enhance your overall e-commerce strategy, ASOM has you covered.

  1. 22 JAN

    EP81: Goodbye

    In this final episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) sit down together one last time to say goodbye. After almost two years of recording, debating, and laughing the guys talk candidly about the decision to end the pod. They get real about the time, money, and energy it takes to produce a show at this level, how it started to compete with their businesses and personal lives, and why it felt like the right moment to step away. There’s a lot of reflection in this episode. The fun moments. The unexpected lessons. The friendships that came out of doing this week after week.  This isn’t a dramatic goodbye. It’s an honest one. A conversation about seasons, priorities, and knowing when to close a chapter, even when it’s been a good one. Thank you for being part of the ASOM Pod. This is the final send, and it meant a lot. And this isn’t the last time you’ll see us. We’re still very much a part of Commerce Roundtable. We’ll see you in Austin & San Diego!Get your tickets at www.commerceroundtable.com _____ Big shoutout to our sponsor who has supported us along the way and made this pod possible! Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/ __ 00:00 Teaser Trailer 01:30 Introducing the Hosts One Last Time 04:00 Reflecting on the Journey and Challenges 06:15 The Realities of Podcasting 13:16 Lessons Learned and Future Insights 15:04 The Financial and Time Costs of Podcasting 15:42 The Importance of Niche and Audience 18:26 Final Thoughts and Reflections 19:56 Difficult Decisions and Different Paths 22:02 Reflecting on Personal and Professional Growth 23:06 Acknowledging Contributions and Changes 25:14 Final Thoughts and Farewells 27:53 Gratitude and Future Endeavors 31:59 Closing Remarks and Memories ___ #asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    37 min
  2. 8 JAN

    EP79: SaaS and agency pricing is broken and no one wants to say it

    In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox) and Amer Grozdanic (CEO of Praella) go straight at one of the most uncomfortable questions in eCommerce: Should SaaS companies and agencies really be taking a percentage of your revenue? This conversation gets opinionated fast. Here’s what they dig into: Why percentage-based SaaS pricing feels great early and painful laterWhether agencies should earn upside or stick to flat feesWhen “we grow when you grow” turns into misaligned incentivesThe hidden costs of SaaS taking a cut without taking any downsideWhy cancel threats, discounts, and churn games are becoming normalizedHow brands should actually think about value, pricing, and long-term sustainabilityIf you’ve ever looked at your SaaS stack or agency invoices and thought “this doesn’t feel right anymore”, this episode puts words to that feeling. _____ Big shoutout to our sponsor who makes this podcast possible! Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/ Subscribe at https://asompod.com __ 00:00 Teaser Trailer 03:15 Debate on Agency Pricing Models 16:32 Discussion on SaaS Platforms and Pricing 32:17 A True Story from the SaaS World 32:43 Debating Gross Margins in SaaS 33:12 The Cost of Processing and Technology 34:36 The Reality of SaaS Market 35:26 Examples from the Reviews and Loyalty World 36:24 Challenges in SaaS Implementation 37:39 Pricing, Positioning, and Product 47:47 The SaaS Subscription Hack 54:06 The Financial Reality of SaaS Companies 01:00:32 Concluding Thoughts and Final Remarks ___ Follow us on: X: https://x.com/TheAsomPod LinkedIn: https://www.linkedin.com/company/theasompod TikTok: https://www.tiktok.com/@theasompod Instagram: https://www.instagram.com/theasompod/ Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information! #asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    1h 2m
  3. 31/12/2025

    EP78: 2026 goals, real numbers, and the lessons 2025 taught us

    In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) crack open the real recap of 2025 and get painfully honest about how they’re leveling up for 2026. This one’s not polished. It’s wins, misses, hard lessons, and the kind of goals you only set after getting absolutely humbled by running real businesses in real markets. Here’s what they dig into: Setting aggressive but actually achievable revenue and EBITDA targets (no delusion, just focus)Building stable teams and strong leadership without slowing momentumMoving toward sales-led organizations and using AI as a real service, not just a buzzword for decksLaunching and scaling new businesses with $1M+ ARR potentialPrioritizing health, family, and delegation without blowing up growth They also get candid about why business success is wildly unpredictable, why delegation stops being optional as you scale, and why protecting family time eventually becomes a strategic decision, not just a personal one. _____ Big shoutout to our sponsor who makes this podcast possible! Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/ Subscribe at https://asompod.com __ 00:00 Teaser Trailer 04:08 Reflecting on Last Year's Goals 05:05 Bryan's Business and Personal Goals 27:06 John's Business and Personal Goals 39:46 The Unpredictable Nature of Business Success 40:49 John's Steady Leadership 41:18 Amer's Business Goals for the Year 41:39 Building a Sales-Led Organization 45:11 Personal Goals and Reflections 49:16 Goals for 2026 59:39 Jimmy's Reflections and Future Plans 01:09:11 Closing Thoughts and Reflections ___ Follow us on: X: https://x.com/TheAsomPod LinkedIn: https://www.linkedin.com/company/theasompod TikTok: https://www.tiktok.com/@theasompod Instagram: https://www.instagram.com/theasompod/ Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information! #asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    1h 13m
  4. 18/12/2025

    EP77: Here’s what we think is happening in 2026 (ecom and business predictions)

    In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) get into what eCommerce actually looks like in 2026, and spoiler: it’s not just “more ads and more AI.” The crew breaks down how financial modeling, privacy shifts, and AI are changing the way brands operate, while personalization goes from “nice to have” to table stakes. They talk about why websites are turning into loyalty hubs, why more DTC brands are opening retail stores and owning manufacturing, and what big moves (like a potential Chewy acquisition) could signal about where the market is headed. What you’ll hear: Why personalization is about to explode (and what powers it)How AI is reshaping both customer behavior and internal teamsThe future of DTC retail and why physical assets matter againWhy websites are becoming loyalty channels, not just storefrontsThe business model shifts brands need to be ready for by 2026If you’re building, operating, or investing in eCommerce, this episode is a fast, honest look at what’s coming next and what actually matters. _____ Big shoutout to our sponsor who makes this podcast possible! Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/ Subscribe at https://asompod.com __ 00:00 Teaser Trailer 03:49 Reviewing Last Year's Predictions 04:31 TikTok and Social Commerce Insights 09:25 Subscription Models and SaaS Trends 19:06 Meta's Dominance and Social Commerce 28:41 AI's Impact on eCommerce 35:05 Discussing Predictions for 2026 35:29 The Shift in User Experience and AI's Role 37:24 Personalization and Data Privacy Trends 42:50 The Future of Retail and D2C Brands 50:23 The Importance of Brand Assets 01:02:04 The Decline of eCommerce and Rise of Loyalty Channels 01:07:42 Predictions for the Pet Industry 01:10:37 Conclusion and Final Thoughts ___ Follow us on: X: https://x.com/TheAsomPod LinkedIn: https://www.linkedin.com/company/theasompod TikTok: https://www.tiktok.com/@theasompod Instagram: https://www.instagram.com/theasompod/ Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information! #asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    1h 11m
  5. 11/12/2025

    EP76: Shopify struggles, slower sales, big black friday cyber monday ecom lessons

    In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) break down everything that happened across Black Friday and Cyber Monday and what it means for the future of eCommerce. From Shopify’s massive sales spike to unexpected wins in new customer acquisition, the crew digs into the consumer behavior shifts, platform performance issues, and emerging trends shaping the next wave of digital retail. What you’ll learn: How Shopify handled BFCM including the sales surge and the technical issues merchants feltWhy buy now, pay later continues to influence conversions (and the hidden risks most brands ignore)How AI is changing product research, shopping behaviors, and traffic qualityWhy AppLovin is quietly becoming a serious challenger to Meta for customer acquisitionHow retail expectations differ by channel and why brands must innovate fasterWhat AI means for SEO, marketplaces, and the future barriers to entry in eCommerceThe team’s predictions for where digital commerce is headed nextIf you’re trying to understand how AI and consumer behavior will reshape the industry, this episode gives you a sharp, actionable breakdown of what’s happening now and what’s coming. _____ Big shoutout to our sponsor who makes this podcast possible! Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/ Subscribe at https://asompod.com __ 00:00 Teaser Trailer 00:24 Welcome to the ASOM Pod 00:53 Discussing Black Friday and Cyber Monday 02:27 Amazon's Strategy and Consumer Behavior 03:57 Black Friday Product Launches and Consumer Trends 12:57 Retail Experiences and Consumer Preferences 18:44 Shopify's Performance and Technical Issues 34:20 Buy Now, Pay Later Trends 36:14 Merchant Fees and Payment Structures 36:40 Buy Now, Pay Later Risks and Benefits 40:07 AI's Impact on eCommerce Traffic 42:50 SEO and AI: The New Frontier 46:46 AppLovin vs. Meta: A Data Comparison 53:56 Black Friday and Cyber Monday Insights 01:04:52 Predictions for the Future of eCommerce ___ Follow us on: X: https://x.com/TheAsomPod LinkedIn: https://www.linkedin.com/company/theasompod TikTok: https://www.tiktok.com/@theasompod Instagram: https://www.instagram.com/theasompod/ Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information! #asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    1h 11m
  6. 03/12/2025

    EP75: Websites are dead, long live AI commerce

    In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) dig into one big question: are traditional eCommerce websites on their way out? With AI reshaping how consumers browse, shop, and make decisions, the conversation explores whether AI-driven commerce, mobile apps, and marketplaces like Amazon will eventually replace the classic online storefront.What you’ll learn:- Whether websites are becoming irrelevant in an AI-first world- How AI will transform search, personalization, and customer experience- Why apps, loyalty, and brand ecosystems may win over traditional storefronts- The evolving role of marketplaces like Amazon- How consumer behavior shifts between generations- Why logistics and operations may be the biggest benefactors of AIIf you’re building an eCommerce brand or planning for the next wave of digital retail, this episode gives you a clear, practical look at what’s next._____Big shoutout to our sponsors who make this podcast possible!Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/Subscribe at https://asompod.com__00:00 Teaser Trailer02:23 Websites vs. AI Commerce03:55 The Future of eCommerce06:19 Consumer Behavior and Technology10:54 AI and Marketplaces13:38 Mobile Apps and eCommerce16:07 AI's Impact on Search and Shopping26:08 The Evolution of AI and Quantum Computing32:55 The Rise and Fall of Amazon's Shopping Innovations33:57 Target's Strategic Shopping Experience34:44 The Evolution of Online Shopping36:03 AI's Impact on eCommerce38:16 The Future of Websites and AI Integration40:29 AI in Logistics and Customer Experience44:28 The Role of Loyalty in eCommerce58:32 The Changing Landscape of SaaS___Follow us on:X: https://x.com/TheAsomPodLinkedIn: https://www.linkedin.com/company/theasompodTikTok: https://www.tiktok.com/@theasompodInstagram: https://www.instagram.com/theasompod/Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    1h 3m
  7. 20/11/2025

    EP74: The best and worst ecommerce niches of 2025

    In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) break down one of the most debated questions in entrepreneurship: should you build a business based on passion or on skillset? From there, the crew dives into a no-BS analysis of the best and worst eCommerce business models to start in 2025, looking at the real factors that make or break a brand like margins, returns, customer support demands, marketplace competition, paid advertising performance, and evolving consumer spending trends. What you’ll learn: The difference between building from passion vs. building from your actual skillsetThe best and worst eCommerce businesses to start in 2025Which categories have the strongest margins and repeat potentialWhy some “trendy” product types are a financial and logistical nightmareHow returns, support, and ad costs are quietly killing certain industriesWhy the founder’s mindset, adaptability, and execution matter more than the idea itself If you’re thinking about launching a brand, pivoting your current business, or just want a behind-the-scenes look at the real economics of eCom, this episode is your reality check. _____ Big shoutout to our sponsors who make this podcast possible! Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/ Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/ Subscribe at https://asompod.com ___ 00:00 Teaser Trailer 00:30 Welcome to the ASOM Pod 01:08 Meet the Hosts 02:08 Game Time: Best and Worst eCommerce Businesses to Start 03:52 High Margin eCommerce Categories 05:45 Low Margin eCommerce Categories 11:59 Marketplace Competition: Best and Worst Businesses 21:45 Paid Advertising: Best and Worst Categories 24:50 The Challenge of Selling Tumblers 25:16 Returns and Customer Support Insights 29:26 Trends in Consumer Spending 33:09 Best and Worst eCommerce Business Models 39:23 The Importance of the Founder in Business Success 41:05 Conclusion and Final Thoughts ___ Follow us on: X: https://x.com/TheAsomPod LinkedIn: https://www.linkedin.com/company/theasompod TikTok: https://www.tiktok.com/@theasompod Instagram: https://www.instagram.com/theasompod/ Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information! #asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    42 min
  8. 13/11/2025

    EP73: From founder to employee - learnings of an exited founder: ft. Kevin of Beachly

    In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) sit down with Kevin Tighe, Founder & former CEO of Beachly and now VP of Growth at BUBS Naturals. Kevin gets real about the transition from founder to employee, what it felt like to sell the company he built, and how he rebuilt his identity on the other side. The crew digs into leadership, delegation, the subscription model, and what today’s e-commerce landscape demands from operators. What you’ll learn: How Kevin built and scaled Beachly and what led to its acquisition.The emotional + operational realities of selling your business.How to transition from CEO to employee without losing your edge.Why delegation and team empowerment unlock real growth.The current state of subscription eCommerce (and what’s changing fast).How Kevin is driving growth today at BUBS Naturals.If you’re a founder, operator, or just curious what the “after” looks like post-exit, this one hits home. _____ Big shoutout to our sponsors who make this podcast possible! Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/ Kintsugi — AI that monitors, files, and optimizes sales tax for you. Eliminate your tax headaches forever. Mention ASOM for 3 months free at https://www.TryKintsugi.com Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/ Subscribe at https://asompod.com___ 00:00 Teaser Trailer 00:39 Welcome to the ASOM Pod 04:25 Kevin Tighe’s Journey: From Founder to Employee 04:53 The Birth and Growth of Beachly Brands 07:46 Challenges and Successes in the Subscription Box Model 16:04 The Acquisition Journey and Transition to Employee 22:15 Discussing the Acquisition Details 22:30 Transitioning to a New Market 22:47 Joining BUBS Naturals 24:44 Reflecting on Entrepreneurial Challenges 28:48 The Importance of Delegation 31:13 The Emotional Side of Selling a Business 34:15 Current Role and Team Dynamics 35:55 Future Plans and Reflections 48:07 Closing Thoughts and Outro ___ Follow us on: X: https://x.com/TheAsomPod LinkedIn: https://www.linkedin.com/company/theasompod TikTok: https://www.tiktok.com/@theasompod Instagram: https://www.instagram.com/theasompod/ Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information! #asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips

    49 min

About

Welcome to the ASOM Pod - the only video first eCommerce podcast that offers four different unique perspectives. A(gency) S(aaS) O(perator) M(arketer). Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they provide a holistic view of the DTC, eCommerce, or retail by sharing our perspectives. Whether you're looking to grow your online store, optimize your marketing efforts, or enhance your overall e-commerce strategy, ASOM has you covered.