OPERATORS

OPERATORS
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In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

  1. 2 HR AGO

    E131: Masterclass in Product Development (What Actually Works)

    In this episode, the Operators break down how to build a world-class product development organization. They dive into how to structure your product team and debate who should own the process from idea to launch. They also tackle the classic question of whether your strategy should be marketing-led or product-led. Drawing from their own expensive mistakes and huge successes, the hosts share hard-won lessons on the toughest challenge of all: choosing what to make. They share their strategies for balancing groundbreaking 'hero' products with simple, iterative improvements. They also explain the critical difference between products designed to acquire new customers (CAC products) and those built to increase customer lifetime value (LTV products). Chapters: 00:00 Introduction 05:45 How to Structure Your Product Team 19:21 Deciding What to Make 30:16 Learning from Wins And Fails 44:16 The "Ready to Launch" Dilemma Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 11m

  2. 9 SEPT

    E130: How to get your brand AI ready

    In this episode of the Operators Podcast, Krishna Poda, CEO of Saras Analytics, joins the hosts to break down the tangible ways AI is revolutionizing business operations. The conversation moves beyond the hype to explore how companies are leveraging artificial intelligence for significant productivity gains across various departments. They discuss the foundational importance of creating a centralized "single source of truth" for data, which allows AI tools to provide instant, accurate business insights and automate reporting that once took analysts days to compile. The group also shares real-world examples, from building AI-powered "ad factories" that generate massive volumes of creative content to developing custom internal GPTs that act as a company "brain" for streamlined communication, onboarding, and strategy. Ultimately, the discussion highlights how AI is becoming an indispensable operating system for modern businesses, enabling teams to analyze customer feedback, refine product development, and make faster, more informed decisions. Chapters: 00:00 Introduction 06:04 - AI as an Operating System 20:51 - Getting a Business "AI Ready" 37:39 - Generative AI for Content 54:43 - The Future of Remote Work and AI 01:07:24 - Developing an AI Strategy Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 20m

  3. 3 SEPT

    E129: Confessions of a Consumer Banker

    In this conversation, Arash discusses his extensive experience in finance, particularly in private equity and M&A, drawing parallels between the current economic climate and the 2008 recession. He highlights the challenges faced by companies today, including the rise of 'zombie companies' that thrived on easy capital but now struggle with profitability. The discussion also covers the current state of consumer behavior, market dynamics, and the importance of gross margins in determining a company's health and attractiveness to investors. In this conversation, the speakers delve into the current state of the consumer market, discussing the challenges of valuation, investor expectations, and the characteristics of successful brands. They explore the impact of AI on banking and the future of investment, emphasizing the importance of building a strong brand connection with consumers. The discussion also highlights the need for businesses to adapt to changing market conditions and the significance of maintaining a long-term vision. Chapters: 00:00 Introduction 12:41 The Current State of M&A and Private Equity 24:28 Consumer Behavior and Market Dynamics 39:05 The Rise of Zombie Companies and Market Challenges 42:53 Valuation Challenges in a Shifting Market 49:53 Identifying Successful Brands in Consumer Markets 01:02:29 The Future of Banking in an AI-Driven World Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 20m

  4. 27 AUG

    E128: Building Two Brands: Jocko Fuel and Origin

    In this episode, entrepreneur Pete details the complex and risky strategy behind scaling his two nine-figure companies, Jocko Fuel and Origin, at the same time. He reveals how for years he used the high-margin cash flow from his successful supplement partnership with Jocko Willink to fund a seemingly impossible dream: a vertically-integrated, "Made in America" manufacturing operation. This synergy fueled incredible growth, but the pressure of managing two fundamentally different business models eventually led to a crisis. After taking on a private equity partner, Pete faced his most challenging year as a leader, navigating millions in losses and a catastrophic inventory overage. To save the enterprise, he had to make a critical, unconventional decision that few founders would dare to consider. This is the unfiltered story of the brutal lessons of hyper-growth and the strategic thinking that led him to fire himself. Chapters: 00:00 Introduction 11:58 Building a Brand with Jocko Willink 22:38 Shared Resources and Team Structure 30:15 The Role of Private Equity 39:47 The Emotional Journey of Brand Separation 52:11 Leadership Challenges and Trust in Decision Making 01:00:50 Learning The Importance of Data 01:15:40 The Evolution of Customer Demographics Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 29m

  5. 20 AUG

    E127: The Real Cost of Chasing Growth

    In this episode, the hosts explore the foundational financial strategies that underpin 8 and 9-figure e-commerce success. Drawing questions directly from the eCommerceFuel community, the hosts pull back the curtain on their distinct approaches to financial planning, forecasting, and capital allocation. The discussion navigates the complexities of annual budgeting, the critical decisions behind reinvesting profits versus taking dividends, and the intense debate over how to truly measure a good investment. This is an essential listen for any founder grappling with the transition from a scrappy startup to a mature, scalable enterprise. Tune in to hear how the leaders of major brands handle the financial discipline required for sustainable, high-level growth. Chapters: 00:00 Introduction 28:13 Navigating Product Development Timelines 40:00 The Challenges of Forecasting and Demand Planning 47:44 The Pressure of Growth and Stakeholder Expectations 52:02 Leveraging Data and AI for Business Insights 55:50 Balancing Growth and Returns 01:02:50 Understanding Working Capital and Its Importance 01:07:00 Return on Invested Capital Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 25m

  6. 13 AUG

    E126: Black Friday 2025

    In this episode, the hosts discuss the upcoming Q4, focusing on predictions, market challenges, and strategies for Black Friday. They delve into the impact of tariffs on pricing and supply chains, the importance of value engineering, and the necessity of optimizing inventory. The conversation also highlights the significance of creative investment in marketing and the need for effective audience engagement strategies. The hosts share actionable tips for brands to prepare for the holiday season, emphasizing the importance of planning and adaptability in a changing market. Chapters: 00:00 Introduction 04:09 Catch-up 10:13 Navigating Tariffs and Supply Chain Challenges 19:26 Market Positioning 26:03 Value Engineering and Cost Management 31:50 Consumer Trends and Market Outlook 40:48 Pricing Strategies 50:45 Creative Investment for Marketing Success 56:04 Optimism for Q4 01:01:49 Finding Talent and Building Effective Teams 01:16:19 Margin Expansion Strategies for E-commerce Brands Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 21m

  7. 6 AUG

    E125: Bold Creative Wins Where Budgets Can’t

    In this episode the hosts interview Jacques, CEO of Raindrop Agency, discussing the agency's journey. Particularly their work with Dr. Squatch, which grew from a $3 million company to a billion-dollar sale. They explore the dynamics of creative advertising, the importance of storytelling, and the agency's unique approach to brand campaigns. The conversation also touches on the role of AI in creative production and the future of advertising, emphasizing the need for brands to invest in narrative-driven campaigns rather than relying solely on UGC. Chapters: 00:00 Introduction 05:24 Jacques and the Raindrop Agency 10:00 The Dr. Squatch Success Story 20:40 Creative Philosophy and Agency Operations 36:10 The Ideal Client and Brand Building 54:39 Campaign Strategy and Timelines 01:09:13 The Role of AI in Creative Advertising Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 24m

  8. 30 JUL

    E124: Winning Big In Consumer With Grüns' Founder Chad Janis

    In this conversation, Chad Janis shares his journey from investment banking to entrepreneurship, detailing his experiences in the consumer goods sector and the founding of Grüns. He discusses the importance of understanding consumer behavior, managing customer acquisition costs, and the challenges of scaling operations. Chad emphasizes the significance of team culture and the need for innovation in product development, particularly in the supplement industry. He also shares insights on financing growth and maintaining quality and trust in a competitive market. Chapters: 00:00 Introduction 04:03 The Entrepreneurial Mindset - Insights from Chad's Background 08:44 Understanding Consumer Behavior - Lessons from Investment 14:00 Customer Acquisition Costs - The Key to Sustainable Growth 20:41 Balancing LTV and CAC - Strategies for Success 28:21 Product Development - Crafting the Perfect Gummy 36:16 Scaling Challenges in Operations 42:46 The Importance of Operational Backbone 50:07 Rapid Growth Strategies 57:17 Navigating the Supplement Industry's Challenges 01:03:01 Navigating Quality and Safety in Supplements 01:08:28 Financing Strategies for Sustainable Growth 01:15:34 The Importance of Control in Business 01:27:13 Building a Strong Team for Long-term Success Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 33m
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In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

Information

  • Creator
    OPERATORS
  • Years Active
    2023 - 2025
  • Episodes
    135
  • Rating
    Explicit
  • Copyright
    © OPERATORS
  • Show Website
    OPERATORS

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