AI Knowhow

Knownwell
  • 0.0 (0)
  • MANAGEMENT
  • UPDATED WEEKLY

AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision. Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace. Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses. Brought to you by the team at Knownwell: www.knownwell.com/podcast

  1. AI and Change Management: A Practical Playbook for Leading AI Change

    3 DAYS AGO

    AI and Change Management: A Practical Playbook for Leading AI Change

    Can you ride a bike with reverse steering? It sounds simple, but it requires unlearning years of muscle memory. That is exactly what AI demands of modern business leaders: the ability to unlearn established rules to keep from crashing. Knownwell CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao kick off a new four-part miniseries dedicated to the hardest part of AI adoption: change management. David and Mohan argue that the biggest friction point isn't technology, but the mindset shift from a deterministic world to a probabilistic one where judgment is required. They outline a playbook for 2026, explaining why you must anchor on value creation rather than efficiency to succeed. We also air Part 1 of Pete Buer's conversation with Tom Davenport, a world-renowned thought leader and President's Distinguished Professor at Babson College. Tom connects the history of business process re-engineering to the current AI moment, warning leaders that using AI solely for headcount reduction is a strategic error. All of that PLUS Pete breaks down conflicting market data on AI Agents. Does 57% of the market have agents in production, or is it only 11%? Pete explains why this definition gap from two recent reports matters and how to distinguish between a software feature and true enterprise agentic architecture. Watch this episode on YouTube: https://www.youtube.com/watch?v=VFmHtua_Zfo  Get the commercial intelligence you need to drive your business forward with a free trial of Knownwell: www.knownwell.com/30days

    43 min

  2. 15/12/2025

    The New Services Playbook

    89% of jobs will be impacted by AI next year. So what does that mean for services firms in 2026? Pete Buer is joined by Chris Barbin and Michelle Swan of Tercera to break down insights from The New Services Playbook—and why "Services as Software" is reshaping everything from pricing models to delivery. They explore why AI isn't an extinction-level event, how firms are taking share with smaller teams and faster delivery, and what it takes to stay trusted in a world where clients demand outcomes, not hours. Plus: Pete digs into fresh data on workforce shifts and why internal alignment around AI is your new leadership challenge. Download the report here! https://tercera.io/ai-era-services-transformation/ Test your commercial intelligence at www.knownwell.com/30days  Watch on YouTube: https://youtu.be/Ni_jHHVHoqI

    46 min

  3. 08/12/2025

    What is an Account-Based Enterprise?

    Is client-centricity actually holding you back? The team challenges conventional wisdom in this conversation on the account-based enterprise—a smarter, more sustainable model for growth. Courtney Baker, David DeWolf, and Mohan Rao dig into why client-first thinking often falls short, how CRMs give you a rearview mirror when you need headlights, and what it takes to shift from episodic touchpoints to proactive relationship intelligence. Pete Buer breaks down Meta's bold move to tie employee performance to AI impact—and the potential creativity crisis that could follow. Plus, catch highlights from David's LinkedIn Live with Brian Shea on spotting churn risks before they ignite. Watch on YouTube: https://youtu.be/t1fZKbiJCi0  https://www.knownwell.com/30days

    32 min

  4. 01/12/2025

    AI Predictions for 2026

    What exactly is an "AI Control Plane," and why might it become an integral part of your business strategy in 2026? In this episode, Courtney Baker, David DeWolf, and Mohan Rao look around the corner to predict the major shifts coming to the enterprise in 2026. They discuss the move from isolated AI experiments to verticalized systems, the rise of the "AI Control Plane," and whether a Fortune 500 company will finally kill the 40-hour work week. Then, Domo's Chief Design Officer Chris Willis joins Pete Buer to challenge the "magical thinking" that often derails AI adoption. He explains why dashboards aren't dead (they just need to get smarter), what it takes to build real-time intelligence you can trust, and why organizational design is the biggest barrier to success. Plus, in the news: KPMG is training new hires to be "managers of agents" rather than analysts. Pete and Courtney unpack this radical shift in talent strategy and ask: if juniors stop doing the grunt work, how will they learn the judgment needed to lead? Topics covered: 2026 Predictions: Vertical AI, the "Control Plane," and will one brave Fortune 500 company introduce a 35-hour work week? The Trust Gap: Why "magical thinking" is hurting enterprise AI adoption. Organizational Design: Why handoffs and silos are the real enemy of AI success. The New Junior Role: The pros and cons of hiring "managers of agents." Watch the full episode on YouTube: https://youtu.be/JLaTV7xK1CY  Grab the AI Strategy Playbook at Knownwell: https://www.knownwell.com/playbook  Show Notes Visit Domo's website Connect with Chris Willis on LinkedIn Connect with David DeWolf on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Pete Buer on LinkedIn Try Knownwell free for 30 days Schedule a guided Knownwell demo Follow Knownwell on LinkedIn

    46 min

  5. 17/11/2025

    The Widening AI Value Gap

    Only 5% of companies are getting real value from AI—so what are they doing differently? Courtney, David, and Mohan unpack the "AI value gap," spotlighting what it actually takes to move from spinning up pilots to driving measurable outcomes, while Pete Buer checks in on Michael Burry's billion-dollar bet against the AI boom. P ete also sits down with Coframe CEO Josh Payne, who reveals how compounding intelligence and self-improving systems are quietly reshaping customer experiences—and what most companies miss when trying to replicate that success. Learn how to escape the hype, go deep instead of wide, and make AI count where it really matters: your P&L. Download the Meeting Cadence Playbook: www.knownwell.com/meetingcadence Watch on YouTube: https://youtu.be/BbaBu-QCWwc

    33 min

  6. 10/11/2025

    The Rise of the AI Operating Partner

    Is it time to redefine the consulting playbook with AI as your new operating partner? From Cognizant's bold move with Anthropic to the shifting role of human consultants, the team looks at how embedded intelligence is reshaping strategy execution and value creation in professional services. This week, Pete Buer breaks down why Cognizant's enterprise-scale rollout of Claude AI to each of its 350,00 team members AND co-selling it is more than just a tech headline. It's a blueprint for AI as a transformational tool for how services are delivered.  Pete and Courtney also dig into what Digg founder and VC investor Kevin Rose's blunt take on which AI wearables he'll consider investing in signals acrosss the broader AI ecosystem.  And in our weekly roundtable segment, David and Mohan join Courtney to explore how an AI Operating Partner for professional services companies might not replace consultants, but rather elevate them, shifting their focus from analysis to storytelling, judgment, and client empathy. The real challenge? Avoiding the trap of AI-enabled mediocrity. What happens when analysts live in the cloud and consultants lead with wisdom? Tune in to this week's show to find out.  Download the Meeting Cadence Playbook: www.knownwell.com/meeting-cadence  Watch this episode on YouTube: https://youtu.be/iyL9G2bHZ0U

    23 min

  7. 03/11/2025

    The AI Reset: When to Pause, When to Pivot, and When to Double Down

    AI pilots were hot in 2024—but by 2025, nearly half are being scrapped before they ever hit production. So how do you know when your AI initiative is a breakthrough in waiting… and when it's time to walk away? Courtney Baker returns with Knownwell's David DeWolf and Mohan Rao to unpack the signals leaders should watch for. From the 426-AI-projects horror story to the psychological traps that sabotage momentum, they explore how to stay strategic in a sea of experiments. Mohan invokes Seth Godin's The Dip to draw the line between temporary struggles and real structural limits—while David warns against corporate "busy work" that masquerades as innovation. Courtney also welcomes back a past guest for a second try at a ChatGPT voice interview—this time, with much better results. Has the model improved? Is the Scarlett Johansson drama behind us? You'll want to hear how the bot handles a hot-seat question about its own failures. 🎥 Watch on YouTube: https://youtu.be/15eYlofcyDk  📘 Download the Commercial Relationship Playbook: www.knownwell.com/relationship-playbook

    25 min

  8. 27/10/2025

    Build vs. Buy in the AI Era

    The classic tech debate—build or buy—gets a high-stakes upgrade in the age of AI. Courtney Baker sits down with David DeWolf and Mohan Rao to unpack why two-thirds of vendor-led AI projects succeed while most in-house efforts fall short. Spoiler: it's not just about speed or cost—it's about compounding intelligence. You'll learn why the real question isn't "build or buy," but "what problem are we solving?" Plus, insights from new MIT research, a $2.8T infrastructure forecast, and you'll hear how one of David's AI predictions seems to be coming true.  Try Knownwell free for 30 days: www.knownwell.com/30days  Watch episode on YouTube: https://youtu.be/JR_iftK-afw

    25 min
See All (113)

Trailer

About

AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision. Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace. Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses. Brought to you by the team at Knownwell: www.knownwell.com/podcast

Information

  • Creator
    Knownwell
  • Years Active
    2023 - 2026
  • Episodes
    113
  • Rating
    Clean
  • Copyright
    © 2023
  • Show Website
    AI Knowhow

You Might Also Like