Norman Young has spent 25 years building software at the intersection of imaging and medicine, but the story behind his work starts with his own diagnosis. In 1992, as a third-year engineering student at the University of Toronto, Norman was diagnosed with Hodgkin's lymphoma, an experience that reshaped the rest of his career. After working on eFilm, one of the first free PACS viewers, at University Health Network, he founded ClearCanvas in 2005, an open-source medical imaging platform still used by clinicians around the world. In 2021, the American College of Radiology recognized his work with their Global Humanitarian Award. Today Norman is building something new: CareChorus, a nonprofit aimed at helping patients and caregivers make sense of their own medical records.Jason and co-host Mohannad Hussain sit down with Norman to trace that whole arc. He explains why ClearCanvas went beyond free software into full open source, what it took to build a professional-grade PACS and RIS largely on his own before landing the hospital contract that got the company off the ground, and what it was like watching download counts climb from every continent, including, improbably, Antarctica. They also get into how AI coding tools like Claude Code and Codex are changing what a small team can ship, and why Norman still insists on reviewing every architectural decision even when the AI writes the first draft.The back half turns personal. Norman walks through the two stories, one about a friend's husband facing a serious diagnosis, the other about a colleague who passed away after struggling to get coordinated care, that led him to found CareChorus. He breaks down the four problems the platform is built to solve, from organizing scattered medical records to helping patients actually understand what their reports mean, and explains why he built it as a nonprofit with data that stays on the user's own device rather than in the cloud.If PACS, DICOM, open-source imaging informatics, or healthcare IT are part of your world, this conversation is worth the full listen.Jason also has an update from nagelsconsulting.com: the Imaging Informatics Primer course is a great starting point if you're new to the field, the CIIP Foundations material is built for anyone prepping for certification, and the hands-on DICOM Learning Lab gives you live, practical reps with the standard itself.Learn more at nagelsconsulting.com#ImagingInformatics #PACS #DICOM #HealthcareIT #RadiologyIT #OpenSource #EnterpriseImaging #HealthIT #MedicalImaging #PatientAdvocacy #AIinHealthcare #CIIP #DigitalHealth #HealthTech
