In this course we will explore the challenges presented when designing AI-powered services. In particular, we will take a look at Machine Learning (such as deep learning and generative adversarial networks), and how that can be used in human-centered design of digital services. This course is created for User Experience (UX) professionals, Service Designers, and Product Managers as a way to help take a human-centered approach to AI in their work. The course is also useful for developers and engineers who want to both learn more about different Machine Learning techniques, and at the same time get a deeper understanding of the importance of a human-centered approach to digital design. The podcast is developed by Pontus Wärnestål, Stefan Byttner, Cristofer Englund and Jeanette Sjöberg at Halmstad University in Sweden, and is financed by VINNOVA. Music by Lee Rosevere. Read more: dap.hh.se
Bonus Episode: Halland Tech Meet (in Swedish)
Den 13 maj 2020 anordnades Halland Tech Meet, ett digitalt evenemang som samlar företagsledare, forskare och andra aktörer i Halland med fokus på digitalisering, teknologi och innovation. I detta avsnitt samtalar Anita Sant'anna (Research on the Go, och gäst i podden Episod 10), Joel Sandén (Region Halland) och Pontus Wärnestål (Högskolan i Halmstad och InUse) under ledning av Anna Petersson (projektledare för AI.m vid High5).
Episode 12: Ethical Challenges in AI with Vaike Fors
How can we systematically work with ethics and risks with services based on machine learning and other AI techniques? In this final episode, Cristofer and Pontus is talking to Vaike Fors, Associate Professor with a focus on design ethnography. Vaike has a long experience from working with design of services in the autonomous vehicles space.
Episode 11: AI and Mobility with Sigma Dolins
Autonomous vehicles present a wide range of interesting design problems. Sigma Dolins, researcher at RISE's Sustainable Transport Team presents interesting cases surrounding dynamic ride-pooling, the experience of being both inside and outside of autonomous vehicles.
Episode 10: AI in Healthcare with Anita Sant'Anna
Healthcare is undergoing big changes on many fronts. One of the drivers for change is the race for health data and the many applications of data-driven services in all parts of the healthcare ecosystem. Anita Sant'Anna – PhD and consultant with over 12 years of research experience in signal and data analysis for health care applications – talks about some issues related to data collection and what human-centered design can bring to the healthcare sector.
Episode 09: Application – Learning and Education with Martin Cooney
In this episode, Jeanette kicks off the applied part of the course. Our guest is Martin Cooney, Assistant Professor in Artificial Intelligence and Robotics. Jeanette and Martin heads into the fast-moving space of EdTech, where AI techniques can help – and possibly hinder – learning and education.
Episode 08: Agentive Technology with Chris Noessel
In this episode Pontus talks to Chris Noessel, author of the book Designing Agentive Technology, about what designers need to know in order to design services that act on users’ behalf. This episode was recorded at the annual design conference From Business To Buttons, which feature international prominent speakers in the overlap between AI and Service Design.